The staff were great friendly. Room was nice and clean. Everything working. Breakfast was okay. Hotel nicely located near shopping, restaurants and the freeway. Nice stay, plan to come back.
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酒店回复: Thank you for the wonderful review and comments regarding your stay with us. We are so glad you enjoyed your experience and would love to see you again soon!
4.0分
朋友出游
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Door closed on person with me. Her hand was hurt. You have a sign that door can close quickly. You know it is dangerous., She has back problems. I have a walker.
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酒店回复: Thank you for competing your review and for the feedback regarding your visit. We would like to apologize for the problems regarding the door and will work to make the needed adjustments to fix this. Thank you for staying with us during your travels.
4.0分
其他
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Lots to do neary
The mall was really neat. Lots of shops nearby. Only complaint was the Harley Davidson lot right next door. If you want to sleep in a little, you can’t past 730/8 am. They start revving the engines up. Other than that it’s a nice hotel
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酒店回复: Thank you for taking the time to complete your review and for the comments/feedback regarding your stay with us. Your feedback helps us make the needed improvements to help our guest experiences. Thank you for staying with us.
酒店回复: Thank you for the fantastic review and comments regarding your stay with us. We are glad you enjoyed your visit and hope to see you again soon!
5.0分
情侣出游
No complaints. Everything was clean. Staff was friendly and breakfast was simple but good.
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酒店回复: Thank you for taking the time to complete your review and the kind comments regarding your visit to our hotel. We are so glad you loved your stay and hope to see you again soon!
2.0分
情侣出游
Pillows are horrible, small
And square. Harley dealership next door starts up bikes early in the morning. Breakfast was yuck, salty eggs and cold junk
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酒店回复: Thank you for taking the time to complete your review. We would like to apologize for the problems during your visit. We do like to hear our guest feedback to help us make the needed improvements to our guest experiences. Thank you for staying with us.
1.0分
情侣出游
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Never again! We usually stay at Marriott properties but decided to deviate due to reviews / cost. You know the old saying you get what you pay for! Upon arrival at 10:30pm there was a man lurking in the back corner hiding behind a UHaul and other cars. We alerted the front desk, they totally dismissed our concerns and said they would take care of it. We later went to check on our vehicle and the man was as still out there and hid when he noticed my husband was with me. The hotel itself is outdated and smells of mold. When we entered our room it was even worse! I woke up the next morning and couldn’t even breathe due to how bad the mold smell was. Breakfast was not kept filled…empty and people waiting! Just overall a not good experience. Again…lesson learned you get what you pay for! Marriott it is!
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酒店回复: Thank you for taking the time to complete your review and for the feedback. We apologize for any problems you may have had during your visit and will work the make the needed improvements to better our guest experiences. We routinely monitor our hotel for guest safety as many guests do take time to relax outside. Thank you for staying with us during your travels.
5.0分
其他
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worth the stay
Bare bones and simple, but clean and a fantastic location. The shower had great water pressure and the beds were soft. The rooms are spacious. The breakfast was nothing fancy, but it got the job done.
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酒店回复: Thank you for taking the time to complete your review and for staying with us during your travels!
3.0分
其他
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Noisy because of the motorcycle shop and the trash truck at 5:45am. Are there noise laws in Franklin? Seemed clean but needs updating. Staff was adequate but provided the minimum. Probably won't return.
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酒店回复: Thank you for the review and for the feedback regarding your stay with us. We would like to apologize for the problems during your stay and will work to make the needed improvements to better our guest experiences. Thank you for staying with us during your travels.
5.0分
家庭亲子
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This hotel was so clean and had a wonderful breakfast. It was close to many shopping centers and restaurants. Very close to Nashville! We will stay here in the future.
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酒店回复: Thank you for the outstanding review and comments regarding your visit. We are so glad your experience was perfect and would love to host you again soon!
The staff were great friendly. Room was nice and clean. Everything working. Breakfast was okay. Hotel nicely located near shopping, restaurants and the freeway. Nice stay, plan to come back.
Door closed on person with me. Her hand was hurt. You have a sign that door can close quickly. You know it is dangerous., She has back problems. I have a walker.
Lots to do neary
The mall was really neat. Lots of shops nearby. Only complaint was the Harley Davidson lot right next door. If you want to sleep in a little, you can’t past 730/8 am. They start revving the engines up. Other than that it’s a nice hotel
Friendly staff, clean room, comfortable bed, quiet. Convenient location. Would stay again!
No complaints. Everything was clean. Staff was friendly and breakfast was simple but good.
Pillows are horrible, small
And square. Harley dealership next door starts up bikes early in the morning. Breakfast was yuck, salty eggs and cold junk
Never again! We usually stay at Marriott properties but decided to deviate due to reviews / cost. You know the old saying you get what you pay for! Upon arrival at 10:30pm there was a man lurking in the back corner hiding behind a UHaul and other cars. We alerted the front desk, they totally dismissed our concerns and said they would take care of it. We later went to check on our vehicle and the man was as still out there and hid when he noticed my husband was with me. The hotel itself is outdated and smells of mold. When we entered our room it was even worse! I woke up the next morning and couldn’t even breathe due to how bad the mold smell was. Breakfast was not kept filled…empty and people waiting! Just overall a not good experience. Again…lesson learned you get what you pay for! Marriott it is!
worth the stay
Bare bones and simple, but clean and a fantastic location. The shower had great water pressure and the beds were soft. The rooms are spacious. The breakfast was nothing fancy, but it got the job done.
Noisy because of the motorcycle shop and the trash truck at 5:45am. Are there noise laws in Franklin? Seemed clean but needs updating. Staff was adequate but provided the minimum. Probably won't return.
This hotel was so clean and had a wonderful breakfast. It was close to many shopping centers and restaurants. Very close to Nashville! We will stay here in the future.