酒店回复: Dear Guest,On behalf of our entire staff please accept my apology for your unpleasant stay at Baymont by Wyndham Franklin, TN. We apologize for the inconveniences and wish we could have done more to make your night more comfortable. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We hope that you allow us the opportunity to redeem ourselves and stay with us in the future. Once again we are sincerely sorry and hope to see you again. Thanks!
2.0分
情侣出游
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Room (108) smelled like someone urinated in the ac. We had to leave the door open for 45 minutes and spray air freshner just to tolerate it.
10:46 am(check out is 11), our room door flys open. Unannounced, no knock and there stands an employee and me in my underwear getting dressed. "Check-out time" he yelled, then turned and walked away.
No thank you. There's better options in the area and they are all really close.
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酒店回复: Sorry for inconveniences, we will try our best to make your next visit good.
4.0分
其他
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Never given the password to WiFi and the deal clerk barely smiled and greeted you.
Water pressure was great in shower
Room was pretty clean we did have to remove a few stink bugs
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found the room clean and enjoyed the shower’s water pressure. We apologize for the oversight regarding the WiFi password and any lack of warmth in our front desk service. Your comments will be shared with our team to ensure we provide a more welcoming and attentive experience in the future.Warm Regards,Front DeskBaymont, Franklin
4.0分
情侣出游
Room was clean and nice. Location was comfortable and fairly quiet. Overall a good stay and value.
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酒店回复: Thank you, Donald! We’re happy to hear you enjoyed your stay and found the room clean and comfortable. We appreciate your kind words and hope to welcome you back again soon.Warm Regards,Front DeskBaymont, Franklin
4.0分
情侣出游
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A fine hotel (on one of those cul-de-sac roads with a bunch of hotels around it) and a fine, clean room. The night staff was terse but I usually expect that with a late check-in. A fine experience for the cost.
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酒店回复: Thank you, Summer! We’re glad you enjoyed your stay and found your room clean and comfortable. We appreciate your feedback and hope to welcome you again on your next visit.Warm Regards,Front DeskBaymont, Franklin
4.0分
其他
Room was clean except the carpet was a little dirty. But I imagine because it’s outside room it could be that way. Parking was good. Safe
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酒店回复: Thank you, Leslie! We’re glad you found your room clean and the parking safe and convenient. We appreciate your feedback regarding the carpet and will keep it in mind as we continue to maintain our rooms. We hope to welcome you back soon!Warm Regards,Front DeskBaymont, Franklin
伟大的
不太好，不建议入住
真是不太行
美国刺鼻的香水味道，实在受不了
态度非常的差，而且乱收费
Room (108) smelled like someone urinated in the ac. We had to leave the door open for 45 minutes and spray air freshner just to tolerate it.
10:46 am(check out is 11), our room door flys open. Unannounced, no knock and there stands an employee and me in my underwear getting dressed. "Check-out time" he yelled, then turned and walked away.
No thank you. There's better options in the area and they are all really close.
Never given the password to WiFi and the deal clerk barely smiled and greeted you.
Water pressure was great in shower
Room was pretty clean we did have to remove a few stink bugs
Room was clean and nice. Location was comfortable and fairly quiet. Overall a good stay and value.
A fine hotel (on one of those cul-de-sac roads with a bunch of hotels around it) and a fine, clean room. The night staff was terse but I usually expect that with a late check-in. A fine experience for the cost.
Room was clean except the carpet was a little dirty. But I imagine because it’s outside room it could be that way. Parking was good. Safe