酒店回复: Thank you for bringing this to our attention. We very much appreciate your business. I will check with our laundry personal to see why the new sheets are crusty feeling and not soft. And for the pool, I was unaware that it was closed. Only the spa was. We will continue to keep the pool open for all guests' to enjoy.
1.0分
其他
原文
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这么贵的房子，预算这么低。
没有电视，没有楼梯
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酒店回复: Dear Jlynn,Thank you for sharing your feedback. We understand the importance of value and amenities, and your comments about the television and stairs will be reviewed to better meet guest expectations. Your input helps us focus on improvements to enhance the overall experience.Sincerely, Hotel Manager
1.0分
其他
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翻译提供方：Google
我需要经理给我打电话。入住服务很差，而且可能重复预订了。
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酒店回复: Dear Sherry,We apologize for the breakdown during your stay. We have noted your concerns and will investigate it entirely. Guest reviews are serious for us and thank you for your understanding.Sincerely, Hotel Management
4.0分
家庭亲子
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翻译提供方：Google
好的
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酒店回复: Dear Sylvain,Thank you for your rating of 8 out of 10! We're glad to hear that you had a good experience with us. Your feedback is invaluable, and if there are any specific aspects you enjoyed or suggestions for improvement, please let us know. We look forward to welcoming you back for an even better stay in the future. Safe travels!Sincerely, Hotel Manager
酒店很干净，员工效率高，乐于助人。位置很好，但房卡有时会失灵。
酒店很干净，前台接待员很友善，帮了很多忙。谢谢！
感谢入住！
不值这个价钱
前台工作人员很友好，乐于助人。遮光窗帘坏了，很脏，窗外的路灯照进来了。床非常不舒服，只有方形枕头，而不是全尺寸的枕头。墙壁上有污渍。沙发床单很干净，但有污渍。就这个价格而言，我相信附近有更好的住宿选择。
缺少烟雾/火灾探测器
酒店房间缺少火灾/烟雾探测器。见图片。有人从天花板上扯下了探测器。我要求前台处理，但他们没有处理。这对任何入住酒店的人来说都是一个重大的安全问题。我希望全额退款。
很棒的旅馆。喜欢他们在大堂提供免费饮用水，晚上还会提供例行饼干。工作人员非常出色，室内早餐也很美味。房间很漂亮，很宽敞
我们的床单脏得发霉。我觉得好像没换过。泳池关闭了，而且事先没有通知我们，这也是我们住在那里的原因之一。工作人员很友好，早餐也很方便。
这么贵的房子，预算这么低。
没有电视，没有楼梯
我需要经理给我打电话。入住服务很差，而且可能重复预订了。
好的