酒店回复: Thank you so much for staying with us and for taking the time to share your experience. We're glad to hear our location and overall accommodations met your needs, and that you found the hotel to be nice and clean. We sincerely apologize for the issues you encountered with the bugs and the condition of the carpet. We’ve shared your feedback with our housekeeping and maintenance teams to ensure it’s promptly addressed. Your comments help us improve, and we truly appreciate your honesty.We hope to welcome you back again and provide an even better experience.
酒店回复: Dear Kevin,Thank you for taking the time to leave us a review.We’re glad you found the location convenient for base access and appreciated the comfort and cleanliness of your stay. While dining options nearby may be limited, we’re happy you found good alternatives just a short drive away.We understand that the gym setup may not have been ideal for you, and we appreciate your feedback. Your thoughts help us continually improve the guest experience, and we’ll take them into consideration.We hope to welcome you back for another great stay in the future!Sincerely,Best Western Liberty Inn DuPont JBLM Team
酒店回复: Thank you for taking the time to leave us a review! We can’t wait to welcome you back for another great experience!
5.0分
情侣出游
原文
翻译提供方：Google
入住办理非常便捷，前台的Zoe热情友好，乐于助人。房间干净宽敞。
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酒店回复: Thank you for taking the time to leave us a review and give us a 10!We are thrilled to hear that your check-in experience was smooth and that Zoe made such a positive impression. She truly embodies the spirit of our team. We're also glad you found your room clean and spacious, as comfort is one of our top priorities.We look forward to welcoming you back again soon!Sincerely,Best Western Liberty Inn DuPont JBLM Team
酒店回复: I am very sorry to hear that you found the property to be outdated and in need of remodeling. We strive to maintain a comfortable and modern environment for all our guests, and your feedback regarding the condition of the room, as well as the noise issues from neighboring areas, has been duly noted. We will be reviewing these concerns with our maintenance and design teams to explore solutions for improving guest comfort and privacy.Regarding the shower and tub, I sincerely apologize for any inconvenience this may have caused. We were not previously aware of this issue during your stay, but I will be investigating further to ensure that all plumbing and facilities are functioning properly moving forward.Please rest assured that we are committed to addressing these concerns and improving the guest experience. We hope to welcome you back in the future and provide a more comfortable and enjoyable stay.Thank you again for your valuable feedback.
5.0分
其他
原文
翻译提供方：Google
您好，一切都很好，安静，推荐，可能早餐要换了，不太好，其他都好，谢谢
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酒店回复: Dear Oyuki,Thank you for taking the time to leave us a review and give us a 10!We are happy you enjoyed your stay with us. Thank you for your recommendation on our breakfast. We will be sure to share this with our breakfast team.We hope you will come back and see us again soon.
5.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Thank you for taking the time to leave us a review and give us a 10!We are happy to hear you enjoyed your stay and found everything to be satisfactory. We look forward to welcoming you back again soon.Sincerely,Best Western Liberty Inn DuPont JBLM Team
5.0分
其他
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Excellent spot with helpful staff, clean rooms, and a streaming TV. I think literally the single most detrimental thing I could say about the whole stay was that there were two remotes, and the one that didn't work was in front of the TV and the one that did work was in a drawer in the nightstand. This will probably be our go-to spot moving forward.
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酒店回复: Thank you for taking the time to leave us a review and give us a 10! We’re delighted to hear that you had a wonderful stay and that our team and amenities helped make your stay a good one. You stayed in one of the only room with brand new smart TV. We are excited to share that all rooms will soon have Smart TV, then we will be having single remote for the convenience. We look forward to welcoming you back for another exceptional stay!
很好，舒适，干净，安静👍
很喜欢房间里的按摩浴缸。电视打不开。房间里还有个神秘的遥控器，我们也得用它。
早餐一般。鸡蛋、青椒、洋葱和土豆里居然没有鸡蛋！
我去参加JBLM的军事毕业典礼。酒店位置绝佳，靠近基地和高速公路。总的来说，酒店干净整洁。只是我遇到一只虫子爬过床（白色被子），还有一只蠹虫爬进了地毯。唯一不足的是地毯最好能吸尘吸得更干净一些。除此之外，我对这次住宿和房间都非常满意。
靠近基地，餐厅不多，但从南边或北边的出口开车出去，你会发现一些选择，我不喜欢健身房在路边一英里处，而且你必须签出钥匙，除此之外，这是一个舒适、干净的四星级住所
不错的酒店。房间里的浴室很小，只有一个洗手池。无线网络有待改进（我们正在测试）。步行即可到达晚餐地点。
入住办理非常便捷，前台的Zoe热情友好，乐于助人。房间干净宽敞。
房子老旧，房间需要翻新。墙壁太薄，楼上、隔壁和房间外的人说话都能听见。此外，淋浴和浴缸坏了，也没有自来水。
您好，一切都很好，安静，推荐，可能早餐要换了，不太好，其他都好，谢谢
美好的
Excellent spot with helpful staff, clean rooms, and a streaming TV. I think literally the single most detrimental thing I could say about the whole stay was that there were two remotes, and the one that didn't work was in front of the TV and the one that did work was in a drawer in the nightstand. This will probably be our go-to spot moving forward.