酒店回复: Dear Jane,Thank you for your wonderful 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience during your stay with us. It's great to know that you found our staff very friendly and helpful, and that they promptly addressed any issues you encountered. We're glad you enjoyed the abundance of amenities in your room, including clean towels and toiletries, as well as the comfortable beds and spacious rooms. We're also delighted that you appreciated our high-tech TV and noticed our ongoing efforts to upgrade the property cosmetically. It's fantastic that you found the surroundings peaceful and convenient, with great dining options nearby and easy access to the ocean. Thank you for the recommendation of Meis Chinese food; we'll be sure to check it out! We're pleased to hear that you enjoyed the cozy atmosphere of our patio with the fire pit and furniture. We can't wait to welcome you back for another wonderful stay in the future! We're here to ensure you have a memorable experience every time you stay with us!Sincerely, Hotel Manager
酒店回复: Dear Kayla,We apologize for the inconvenience and discomfort caused by the noise disturbances during your stay. Ensuring a peaceful environment for our guests is a priority, and we regret that we did not meet your expectations in this regard. Your feedback will be shared with our team to address the issues with noise and the availability of staff during the night. We appreciate your understanding and hope to have the opportunity to improve and provide you with a more satisfactory experience in the future. Sincerely, Hotel Manager
酒店回复: Dear Susan,We apologize for the disappointing experience you had during your stay at our property. It is disheartening to hear about the cleanliness and maintenance issues you encountered in your room. We take these matters seriously and will investigate them to ensure they are addressed promptly. Additionally, we apologize for any lapses in customer service from our front staff. Providing friendly and attentive service is important to us, and we will use your feedback to improve in this area. Thank you for bringing these issues to our attention, and we regret that we did not meet your expectations. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
酒店回复: Dear Les,Thank you for your feedback. We apologize if our property did not meet your expectations in terms of uniqueness. We continually strive to improve and provide our guests with a memorable experience. Your comments are valuable to us, and we will use them to enhance our offerings and make your future stays more enjoyable. If there is anything specific you would like to see in our rooms or any other aspect you feel we can improve upon, please let us know. We hope to have another opportunity to serve you and provide a more distinctive experience.Sincerely, Hotel Manager
安静安全
安静安全。餐厅步行即可到达。
沿着街道(没有人行道)走下去,会到达一条非常漂亮的人行道,沿着悬崖边,俯瞰大海,旁边还有一个小公园。
好地方
住宿环境不错,位置也很好。步行即可到达几家餐厅。床很棒。由于有连通门,所以很容易听到邻居的声音。
舒适且交通便利。房间门前有停车位。
工作人员非常友好/乐于助人。一盏灯坏了,他们很快就换了。房间里有很多干净的毛巾和洗漱用品。床很舒服,房间大小合适。电视是高科技的。你可以看出这个地方正在装修升级,看起来很漂亮。这里很安静,附近有几家很棒的餐厅/快餐店,步行到海边也很方便。梅的中餐是我最近吃过的最好的。去那里吧!花点时间坐在办公室对面的露台上。火坑和家具营造出舒适的休息氛围。我们一定会再来的。
我住了一个周末,但很失望。先说优点:漂亮、干净、位置便利。缺点:房间小,浴室很小,看起来好像他们开始改造但未能完成
房间里完成的工作看起来像是 DIY 升级。过时的药柜、坏了的卫生纸分配器、水槽周围的填缝剂在电器上
提供熨斗,但没有熨衣板
毛巾很粗糙。
还有一个标志告诉你他们会进行审计
入住时没有验证我的身份,我拿到了一份写着我名字的清单,并给了我分配的钥匙。退房时没有提供收据。
不是很糟糕,但我不会再预订了。
空调坏了,太热了,我的客人不得不离开,因为她感觉不舒服!工作人员说我不需要空调,3 个人来看了看,但什么都没有!我不得不等到房间凉快下来才能呼吸!地板很脏!很难理解工作人员,他们似乎不知道自己在做什么!糟糕的经历!再也不来了!
晚上除了打电话外,工作人员无法联系到。投诉噪音后,情况没有任何改变。墙真的很薄。
外观不错,内部乍一看也不错,但房间需要很多改进。洗发水洗漱用品用过但没有丢弃。卧室没有烟雾探测器。前台员工不友好。不会再住这里了。
这家酒店没有什么独特之处。房间基本上就是一个盒子,里面有一张床和淋浴。事实上,淋浴比大多数酒店的淋浴都大!
洁净室