酒店回复: Hello Guadalupe, We are sorry to hear about your experience and appreciate your feedback. Guest satisfaction is important to us, and we will address the cleanliness issues mentioned with our housekeeping team. Our goal is to provide a comfortable stay for all our guests. Thank you for bringing this to our attention.
4.0分
其他
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翻译提供方：Google
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1.0分
其他
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Better hope you don't get room 230. Too long of a story but insane. The girl at the front desk has absolutely terrible customer service. Will likely not stay here again next time in town.
1.0分
其他
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Horrible. People do live here and take up a lot of the place. They are extremely loud, and when I read the reviews I thought, well maybe they are just not used to louder people. Nope! They were out there revving their engines just for fun. There was cigarette burns on the sheets when we first got there. My husband went to tell the person who was at the desk and she was like oh I don’t think so, it’s non smoking. Nope it was there! Then one on the toilet seat. Oh and toilets….there were some under the stairs, just hanging out. Checking in… I stood there for almost 10 minutes calling the number the sign says and no response. The room was just over all gross. I didn’t expect anything when I booked it when being a vendor at an event, but it went below nothing. Oh yeah! And the AC was off when we walked in… I understand wanting to save on energy but I had to knock it down to 60 to get it to cool off the little bit it did. Last comment, the dang smoke detector was on the fridge! Not on the ceiling.
But if you need a roof over your head and somewhere with running water and zero expectation then you found the right place. Otherwise…I wouldn’t send my not so friendly people here.
3.0分
商务出差
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Rushed to pay short stay rushed to depart n vacay
No breakfast just served coffee from 6 am to 9am all the way by front office n vending machines with hardly any variety of choices and no.coffee maker in room at all and only one towel and phone.didnt even have a cord to be hooked up.for a wake up call plus housekeeping repeatedly knocking every 5 to 7 min an hr before check out was very disturbing felt rushed out
1.0分
其他
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Read this before booking
Room was okay for an inexpensive room. However, this hotel was packed with rowdy drunken laborers. We arrived at 11pm. The yelling and drinking party outside of our room went on until 12:30 am at least. The next morning the parking lot was strewn with trash and dozens of beer cans all down the sidewalk. Our car had 6 Modelo beer cans next to it. On our return today we couldn't find parking anywhere near our room due to badly parked work trucks. One guy in a big truck drove his truck up a 45 degree hillside adjacent to our parking area and ripped his bumper off. Another guy was gunning his engine and spinning his tires outside of our room. Guests left dirty boots and socks outside of their rooms and someone has a broken down grill outside of their room. I would swear there was pot being grown next to eggplant in the beds around the hotel. The best thing I could say is that the bed was comfortable.
3.0分
家庭亲子
First room wasn't serviced yet and the second alright. Outside is filthy and littered with cigarette butts. Everything is run down.
1.0分
其他
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I didn’t feel safe at this place. There were all kinds of weird people hanging out in the parking lot, screaming and yelling, throwing things cussing. One person even tried to come into my room.
The rooms were recently upgraded in. The bed was comfortable. Too bad about the sleazy community.
3.0分
其他
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Not
We had a very quick stay and not sure if stay here again. Area felt unsafe. Upon entering room instantly noticed stains on all the linens and a hole in the wall. The dog next door kept us up all night, as well as the people above us. I understand you get what you pay for, but even then it wasn’t worth what I paid.
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酒店回复: We would like to express our sincere gratitude for your time and dedication in providing a review. Your feedback is highly valued, and we appreciate your attention to the minor concerns you raised. We are actively working on improving our property. We apologize for not meeting your expectations.Our area is generally considered safe, and we regret that you did not feel as though it was. We do have a significant number of contractors who stay here, which is often the reason cited for this concern, although they are harmless. We apologize for any inconvenience this may have caused.
员工很友好，位置很方便。
如果你打算住一晚，如果是紧急情况也没什么问题，但事实是条件很差，毯子也不是很干净
不
Better hope you don't get room 230. Too long of a story but insane. The girl at the front desk has absolutely terrible customer service. Will likely not stay here again next time in town.
Horrible. People do live here and take up a lot of the place. They are extremely loud, and when I read the reviews I thought, well maybe they are just not used to louder people. Nope! They were out there revving their engines just for fun. There was cigarette burns on the sheets when we first got there. My husband went to tell the person who was at the desk and she was like oh I don’t think so, it’s non smoking. Nope it was there! Then one on the toilet seat. Oh and toilets….there were some under the stairs, just hanging out. Checking in… I stood there for almost 10 minutes calling the number the sign says and no response. The room was just over all gross. I didn’t expect anything when I booked it when being a vendor at an event, but it went below nothing. Oh yeah! And the AC was off when we walked in… I understand wanting to save on energy but I had to knock it down to 60 to get it to cool off the little bit it did. Last comment, the dang smoke detector was on the fridge! Not on the ceiling.
But if you need a roof over your head and somewhere with running water and zero expectation then you found the right place. Otherwise…I wouldn’t send my not so friendly people here.
Rushed to pay short stay rushed to depart n vacay
No breakfast just served coffee from 6 am to 9am all the way by front office n vending machines with hardly any variety of choices and no.coffee maker in room at all and only one towel and phone.didnt even have a cord to be hooked up.for a wake up call plus housekeeping repeatedly knocking every 5 to 7 min an hr before check out was very disturbing felt rushed out
Read this before booking
Room was okay for an inexpensive room. However, this hotel was packed with rowdy drunken laborers. We arrived at 11pm. The yelling and drinking party outside of our room went on until 12:30 am at least. The next morning the parking lot was strewn with trash and dozens of beer cans all down the sidewalk. Our car had 6 Modelo beer cans next to it. On our return today we couldn't find parking anywhere near our room due to badly parked work trucks. One guy in a big truck drove his truck up a 45 degree hillside adjacent to our parking area and ripped his bumper off. Another guy was gunning his engine and spinning his tires outside of our room. Guests left dirty boots and socks outside of their rooms and someone has a broken down grill outside of their room. I would swear there was pot being grown next to eggplant in the beds around the hotel. The best thing I could say is that the bed was comfortable.
First room wasn't serviced yet and the second alright. Outside is filthy and littered with cigarette butts. Everything is run down.
I didn’t feel safe at this place. There were all kinds of weird people hanging out in the parking lot, screaming and yelling, throwing things cussing. One person even tried to come into my room.
The rooms were recently upgraded in. The bed was comfortable. Too bad about the sleazy community.
Not
We had a very quick stay and not sure if stay here again. Area felt unsafe. Upon entering room instantly noticed stains on all the linens and a hole in the wall. The dog next door kept us up all night, as well as the people above us. I understand you get what you pay for, but even then it wasn’t worth what I paid.