The rooms desperately need to be updated, I thought I was going to hit the floor in the restroom when I went to sit on the toilet it so low. Everything in the restroom was yellowed it so old. The thing I did not like is the TV, why is it the TV’s are so low all you see is your feet when laying in bed. Put the TV’s on the wall is a must!
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酒店回复: Dear Gary,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services
5.0分
其他
We stay here whenever we are in town to visit our family. It is reasonable, clean, comfy beds!
4.0分
其他
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Stayed quite some time here — if you are going to be there an extended time, call the hotel directly for a better rate than what is advertised here.
Ask for room service when you want it - even though they said ever 3 days, it didn’t happen unless I asked. Breakfast was standard fare - waffles, eggs, biscuits & gravy with sausage rotating in & out a couple times a week, yougurt, muffins/cereal/oatmeal/bagels.
The pool and hot tub was better than the Holiday Inn Conference center we were at prior to staying here - it was always warm and got to know other travelers staying there.
Honestly, I was looking for a hotel not a motel that didn’t break the bank and this fit the bill.
5.0分
其他
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Staff was very helpful. Room was very clean and linens were plentiful. Bed was comfortable. Facility was very quiet even tho on a main thoroughfare. Will stay here again.
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酒店回复: Dear Jones,Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
3.0分
商务出差
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I was asked by text to complete a pre-arrival check-in, which I did, but still stood at the desk for 15 minutes while the clerk fumbled with the computer and asked me questions. So why waste my time texting me to complete a pre-arrival form? Although the staff was ok, when I asked the next morning if there was a room available so I could stay an extra night, I was told there were rooms available but would be $188 + taxes, after I had paid $95 total for the first night. The clerk wasn't very friendly about the inquiry. On the morning of check-out, every time I stepped out of my room, a cleaning person would ask if I was checking out. This was 2-3 hours before check-out. I really didn't care for being pressured like that.
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酒店回复: Dear David,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services
2.0分
其他
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I've been to La Quinta's before this is probably one of the worst ones I have been to. Very disappointed the breakfast was not very good. And the room was very very old and smelly. But I'll tell you one thing the bed was comfortable and clean that's the only positive thing. There was mold in the washroom bathtub.
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酒店回复: Dear Lebron,Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally
4.0分
家庭亲子
Breakfast area not maintained well. Scrambled eggs were watery and looked unappealing. Room was nice, comforable though.
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酒店回复: Dear James,Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally
2.0分
其他
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Spiders and cockroaches in the room. Stood at the 1st corner for 20 while the owners were on 3rd floor screaming and yelling at a woman! I had to go there and ask for assistance
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酒店回复: Dear,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. That we are explaining her about the duty of the work yes, she has a hard time of hearing We do hope you give us another chance as we will definitely improve our services
4.0分
商务出差
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Pool area nice but heavy smell of chlorine. Exercise room small and funky smell. Room was adequate. Nothing special but clean with comfortable bed. Breakfast area clean with several food choices.
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酒店回复: Dear Janice,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
4.0分
其他
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Staff were friendly and attentive. The room was outdated but clean. Breakfast was small but at least they had one and the coffee was decent. Close to UWSP if visiting a student. Would stay again.
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酒店回复: Dear Leslie,I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.
The rooms desperately need to be updated, I thought I was going to hit the floor in the restroom when I went to sit on the toilet it so low. Everything in the restroom was yellowed it so old. The thing I did not like is the TV, why is it the TV’s are so low all you see is your feet when laying in bed. Put the TV’s on the wall is a must!
We stay here whenever we are in town to visit our family. It is reasonable, clean, comfy beds!
Stayed quite some time here — if you are going to be there an extended time, call the hotel directly for a better rate than what is advertised here.
Ask for room service when you want it - even though they said ever 3 days, it didn’t happen unless I asked. Breakfast was standard fare - waffles, eggs, biscuits & gravy with sausage rotating in & out a couple times a week, yougurt, muffins/cereal/oatmeal/bagels.
The pool and hot tub was better than the Holiday Inn Conference center we were at prior to staying here - it was always warm and got to know other travelers staying there.
Honestly, I was looking for a hotel not a motel that didn’t break the bank and this fit the bill.
Staff was very helpful. Room was very clean and linens were plentiful. Bed was comfortable. Facility was very quiet even tho on a main thoroughfare. Will stay here again.
I was asked by text to complete a pre-arrival check-in, which I did, but still stood at the desk for 15 minutes while the clerk fumbled with the computer and asked me questions. So why waste my time texting me to complete a pre-arrival form? Although the staff was ok, when I asked the next morning if there was a room available so I could stay an extra night, I was told there were rooms available but would be $188 + taxes, after I had paid $95 total for the first night. The clerk wasn't very friendly about the inquiry. On the morning of check-out, every time I stepped out of my room, a cleaning person would ask if I was checking out. This was 2-3 hours before check-out. I really didn't care for being pressured like that.
I've been to La Quinta's before this is probably one of the worst ones I have been to. Very disappointed the breakfast was not very good. And the room was very very old and smelly. But I'll tell you one thing the bed was comfortable and clean that's the only positive thing. There was mold in the washroom bathtub.
Breakfast area not maintained well. Scrambled eggs were watery and looked unappealing. Room was nice, comforable though.
Spiders and cockroaches in the room. Stood at the 1st corner for 20 while the owners were on 3rd floor screaming and yelling at a woman! I had to go there and ask for assistance
Pool area nice but heavy smell of chlorine. Exercise room small and funky smell. Room was adequate. Nothing special but clean with comfortable bed. Breakfast area clean with several food choices.
Staff were friendly and attentive. The room was outdated but clean. Breakfast was small but at least they had one and the coffee was decent. Close to UWSP if visiting a student. Would stay again.