This hotel was completely dirty from stains in all of the carpets to the cigarette smoke smell, which sleep inns don’t allow smoking supposedly, to a black substance smeared in our shower. It generally smelled bad. I don’t know how the hotel has the rating that it does, it’s suspicious.
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酒店回复: Thank you for choosing out hotel on your recent stay in our area, We value the opinions of our guest and evaluate each message to find out how we can better improve our service to you, our guest. Your feedback from your stay also helps us identify opportunities where we can focus on making improvements. Please accept our heartfelt apology and know we are working on those issues you outlined in your review.
1.0分
商务出差
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The hallway smelled absolutely disgusting to the point I did not want to leave my room once I entered. The building is so poorly taken care of. The bed was terrible. I would’ve honestly felt better sleeping in my vehicle. This is the first Sleep Inn that I’ve had this level of issue. The quality of my stay was far from being worth $100 for a night. More like $25.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. Please accept our heartfelt apology for what you outlined in your review. We are working with our maintenance dept on resolving this issue. We hope for another opportunity to host you in the future.
4.0分
其他
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The room was clean and the bed was comfy. The staff was very friendly and the room was quiet. The hotel needs a little TLC, new carpet etc. The breakfast was ok. The juice machine was not working and no fruit. It would be nice to have more healthy breakfast choices.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. Please accept our heartfelt apology for what you outlined in your review. We are working with our maintenance dept on resolving this issue. We hope for another opportunity to host you in the future.
5.0分
家庭亲子
Nice place to stay for the night as we were passing through. Spacious bathroom, clean room, & good breakfast options.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
5.0分
其他
Check in was an easy process.
Room was clean and comfortable.
The shower was in need of repair
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酒店回复: Thank you so much for the amazing review. Hope you have a wonderful week.
2.0分
其他
Hotel in poor condition, needs lots of cosmetic repairs. musty odor in our room and the halls.
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酒店回复: Thank you for choosing our hotel for on your resent stay in our area. We value your feedback and use it to identify areas we can focus on to make improvements. We appreciate you taking time to share your experience with us.
5.0分
其他
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Safe area, quiet, comfortable bed,
Standard breakfast Plentiful parking Highlight was desk receptionist/mgr was excellent - friendly, courteous, knowledgeable about restaurant choices - not nearby but reasonable distance. She went above & beyond to locate spare outlet adapter so I could charge my cell phone. A # one classy lady.
Aldo there was plenty of gas station options nearby.
I would recommend this hotel to all travelers. Will stay in future
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
5.0分
其他
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The breakfast bar was always well stocked. The beds were comfortable and the air was left on in the room so it was cool when we arrived. The towels were fluffy and thirsty with four already in our room. The staff was extremely friendly.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
3.0分
家庭亲子
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Overall, this is a safe and secure hotel to stay if you’re visiting or just passing through. It’s relatively quiet and I did not see the presence of bugs.
The issue arises in the matter of cleanliness. The first thing you notice upon entering the hotel is the smell. Throughout the whole establishment it smells like soap scum, smoke and dirt. The entire hotel needs a deep cleaning. The carpets are filthy, the walls covered in cobwebs, and the covers on the bed and the bathroom towels are dingy. The shower pan had visible dirt also. It’s extremely dusty as well.
It’s fairly affordable and convenient but unfortunately, I will not be returning because I cannot stomach the smell. The cleanliness is just not up to par and it brings down the value of the hotel.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. Please accept our heartfelt apology for what you outlined in your review. We are working with our leadership team on resolving these issues. We hope for another opportunity to host you in the future.
4.0分
家庭亲子
The staff were super friendly. The room was clean and we plenty of space. My only issue was the room had a strong potpourri smell which bothered my allergies.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
Dirty
This hotel was completely dirty from stains in all of the carpets to the cigarette smoke smell, which sleep inns don’t allow smoking supposedly, to a black substance smeared in our shower. It generally smelled bad. I don’t know how the hotel has the rating that it does, it’s suspicious.
The hallway smelled absolutely disgusting to the point I did not want to leave my room once I entered. The building is so poorly taken care of. The bed was terrible. I would’ve honestly felt better sleeping in my vehicle. This is the first Sleep Inn that I’ve had this level of issue. The quality of my stay was far from being worth $100 for a night. More like $25.
The room was clean and the bed was comfy. The staff was very friendly and the room was quiet. The hotel needs a little TLC, new carpet etc. The breakfast was ok. The juice machine was not working and no fruit. It would be nice to have more healthy breakfast choices.
Nice place to stay for the night as we were passing through. Spacious bathroom, clean room, & good breakfast options.
Check in was an easy process.
Room was clean and comfortable.
The shower was in need of repair
Hotel in poor condition, needs lots of cosmetic repairs. musty odor in our room and the halls.
Safe area, quiet, comfortable bed,
Standard breakfast Plentiful parking Highlight was desk receptionist/mgr was excellent - friendly, courteous, knowledgeable about restaurant choices - not nearby but reasonable distance. She went above & beyond to locate spare outlet adapter so I could charge my cell phone. A # one classy lady.
Aldo there was plenty of gas station options nearby.
I would recommend this hotel to all travelers. Will stay in future
The breakfast bar was always well stocked. The beds were comfortable and the air was left on in the room so it was cool when we arrived. The towels were fluffy and thirsty with four already in our room. The staff was extremely friendly.
Overall, this is a safe and secure hotel to stay if you’re visiting or just passing through. It’s relatively quiet and I did not see the presence of bugs.
The issue arises in the matter of cleanliness. The first thing you notice upon entering the hotel is the smell. Throughout the whole establishment it smells like soap scum, smoke and dirt. The entire hotel needs a deep cleaning. The carpets are filthy, the walls covered in cobwebs, and the covers on the bed and the bathroom towels are dingy. The shower pan had visible dirt also. It’s extremely dusty as well.
It’s fairly affordable and convenient but unfortunately, I will not be returning because I cannot stomach the smell. The cleanliness is just not up to par and it brings down the value of the hotel.
The staff were super friendly. The room was clean and we plenty of space. My only issue was the room had a strong potpourri smell which bothered my allergies.