酒店回复: Estimado Jayro:Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en el Red Roof Inn Warrenton. Me alegró leer que tuvo una muy buena estadía, lo que resultó en una calificación de 5/5. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof, ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias nuevamente por su reseña. Esperamos verlo en el futuro, si sus viajes lo traen de regreso a nuestra área.Atentamente,ToujanaRed Roof ManagementRediResponse Specialist
5.0分
商务出差
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"Had a pleasant stay at Red Roof Inn — the room was clean and comfortable, perfect for a quick stop. The price was affordable, and the location was convenient with easy access to nearby restaurants and highways. Great value for the money!"
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Warrenton. We are delighted to know that you found our rooms clean and comfortable, making it a perfect stop for your travels. It's also gratifying to hear that our pricing and convenient location met your expectations. We are committed to providing great value and a satisfying stay for our guests.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,IshiRed Roof Management RediResponse Specialist
5.0分
其他
Yes. Some yogurt would have been nice. Room was clean, staff was friendly.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Warrenton. It's wonderful to hear you found our staff friendly and the room clean. We regret not providing yogurt as part of our offerings and will explore adding it to enhance our guest experience. Thank you for choosing Red Roof. We hope to welcome you back to our hotel again soon for another pleasant stay.Sincerely,ViktorRed Roof Management RediResponse Specialist
1.0分
其他
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Horrible Hotel
The bed sheets had stains. The air conditioner was gross. The floors hadn't been swept. The toilet seat was loos and ready to fall off. The shower head had black mold or something black on it. There was a card that said Destiny cleaned the room. She did a horrible job.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. We regret to hear that the state of the air-conditioning unit, the floors and the possible mold you mentioned fell short of your expectations. We apologize for the inconvenience this may have caused you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
5.0分
其他
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Clean &Comfortable
Clean and comfortable. The TV wasn’t working and the front desk set the maintenance guy up right away to get it going. We enjoyed our stay here.
3.0分
其他
Noce location next to the amusement park but nothing except mexican restaurant
1.0分
其他
The room was not clean. The surrounding rooms were noisy. The bed/pillows were very uncomfortable
4.0分
其他
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It scared me to stay there after seeing all the signs stating, take everything out of your car!! This said we were in an unsafe area! The morning worker was rude too. When we took our breakfast to go, my hands were full and the wind from the door took some muffins out of my hands. The big male came outside, yelling at me. He said, you could clean up your mess. I thought, wow you'd never get me back here, yelling to a me like that. He should have said, can I help you since I see your hands are full. The door was super heavy and was hard to maneuver in the first place.
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酒店回复: Dear Yvonne, Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had which hindered your stay. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Very truly yours,JonathanRed Roof Management RediResponse Specialist
1.0分
其他
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Deceiving reviews
When we got our first room it had been used or not cleaned. Used washcloth on the bathtub and something wrapped around the plug. They moved us into a new room which was cleaner. Then the toilet plugged we had to unplug it ourselves. Then there was a bunch of women’s hair all over in the stairwell and lobby. We did not feel safe.
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酒店回复: Dear Jolinda, Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the room and all the other highlighted issues which hindered your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,KamariaRed Roof Management RediResponse Specialist
房间走廊有异味，房间里也有消毒水味。早餐也太敷衍了。
非常好
"Had a pleasant stay at Red Roof Inn — the room was clean and comfortable, perfect for a quick stop. The price was affordable, and the location was convenient with easy access to nearby restaurants and highways. Great value for the money!"
Yes. Some yogurt would have been nice. Room was clean, staff was friendly.
Horrible Hotel
The bed sheets had stains. The air conditioner was gross. The floors hadn't been swept. The toilet seat was loos and ready to fall off. The shower head had black mold or something black on it. There was a card that said Destiny cleaned the room. She did a horrible job.
Clean &Comfortable
Clean and comfortable. The TV wasn’t working and the front desk set the maintenance guy up right away to get it going. We enjoyed our stay here.
Noce location next to the amusement park but nothing except mexican restaurant
The room was not clean. The surrounding rooms were noisy. The bed/pillows were very uncomfortable
It scared me to stay there after seeing all the signs stating, take everything out of your car!! This said we were in an unsafe area! The morning worker was rude too. When we took our breakfast to go, my hands were full and the wind from the door took some muffins out of my hands. The big male came outside, yelling at me. He said, you could clean up your mess. I thought, wow you'd never get me back here, yelling to a me like that. He should have said, can I help you since I see your hands are full. The door was super heavy and was hard to maneuver in the first place.
Deceiving reviews
When we got our first room it had been used or not cleaned. Used washcloth on the bathtub and something wrapped around the plug. They moved us into a new room which was cleaner. Then the toilet plugged we had to unplug it ourselves. Then there was a bunch of women’s hair all over in the stairwell and lobby. We did not feel safe.