酒店回复: Dear Jennifer, We always appreciate your review and are truly sorry for any inconvenience that you experienced during your stay with us. We strive to provide every guest a great experience and we again are truly sorry that we fell short.
2.0分
情侣出游
原文
翻译提供方：Google
虽然不是最好的酒店，但工作人员很友善。
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酒店回复: Dear Hermoine,Thank you for choosing Home2 Suites for your stay. We're disappointed you weren't completely impressed with our accommodations, and we apologize for any inconvenience. Certainly, we'll be sure your feedback is used to guide our ongoing improvements as we strive to provide our guests with only the best. That being said, it's great to hear our team was able to uphold our high standards of service, and we'll let them know you appreciated their hard work. We hope to welcome you back for a more comfortable visit and a chance to reshape perceptions. Sincerely, CP General Manager
4.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: Dear Gary,Thank you for choosing Home2 Suites for your stay. We hope you had an enjoyable experience and look forward to welcoming you back again in the future to Home2 Suites by Hilton Dover.Sincerely,CPGeneral Manager
3.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Thank you for rating our property.We're sorry to see that you were not totally satisfied with your stay. We do hope that you will visit us again.
3.0分
其他
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The room was fairly clean. But one of the bottom wheels on the desk table was broken. I used another desk area in the room. Also, the shower wasn't very clean but it wasn't too bad. The breakfast food was not very good, it tasted very artificial. The staff was friendly. The kitchenette had everything we needed and the dishes were clean. I would stay here again.
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酒店回复: Thank you for choosing Home2 Suites for your stay.We appreciate your business and your feedback. We are very sorry to hear that you experienced some issues with your stay.We do hope that you will give us another opportunity in the future.
4.0分
其他
Nice hotel. Liked the room layout. There was an issue with the cold water in the sinks — mostly just hot water.
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酒店回复: Thank you for choosing Home2 Suites for your stay. We're glad you appreciated the room layout and that your overall stay was pleasant. However, we apologize for the concern regarding the water temperature and will have our maintenance team address this issue promptly. We look forward to welcoming you back for a more seamless experience.Sincerely, CP General Manager
2.0分
商务出差
The bathroom does not have moisterizer - the lady at the front desk is not very friendly or welcoming, the TV in the room needed help to get started!
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酒店回复: Thank you for choosing Home2 Suites for your stay. We appreciate your comments, which are essential for enhancing our guest experience, and we will make sure to address them with our team to ensure our standards are being upheld. We hope to have another opportunity to host you, ensuring a room that better suits your preferences and a more enjoyable stay overall.Sincerely,CPGeneral Manager
一般吧，紧挨着高速非常吵
我女儿在这里举办婚礼，我们住在这里。我们很喜欢这家酒店。
不值这个价。虽然抵达时房间内有一个翻新过的聚会区，也可以用来吃早餐，但总的来说没什么特别之处。房间的小厨房非常出色，值得一提。淋浴间很滑，沐浴露会喷到地板上。房间很尴尬，休息区只有一个屏幕，而且没有安装好，无法转向两张床——应该在床的正前方明显的地方再放一个。取而代之的是一些奇怪的空架子？不如摆些艺术品，不然一台电视就太便宜了。早餐绝对是最糟糕的。我们快到9点的时候才到，桌子上很脏，有些桌子上还覆盖着客人吃剩的饭菜。大部分食物几乎都吃完了，什么也没换。甚至连餐具都不够，我们不得不向服务员要，服务员只给我们塑料叉子。咖啡区很脏，柜台上到处都是洒落和滴落的东西。就连垃圾桶也堆满了，一片混乱。这将是我们的第一次，也是最后一次。我已经不再选择万豪酒店了，而且不会再这样做了。
早餐没有餐盘。早餐难吃。墙壁很薄。走廊里开着深夜派对。水温不高。跑步机坏了。
虽然不是最好的酒店，但工作人员很友善。
没有意见
好的
The room was fairly clean. But one of the bottom wheels on the desk table was broken. I used another desk area in the room. Also, the shower wasn't very clean but it wasn't too bad. The breakfast food was not very good, it tasted very artificial. The staff was friendly. The kitchenette had everything we needed and the dishes were clean. I would stay here again.
Nice hotel. Liked the room layout. There was an issue with the cold water in the sinks — mostly just hot water.
The bathroom does not have moisterizer - the lady at the front desk is not very friendly or welcoming, the TV in the room needed help to get started!