酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet expectations. Cleanliness and comfort are very important to us, and I will make sure to address the concerns you raised regarding the smoking room and noise levels with our team immediately. We are also in the process of planning renovations to improve our facilities, and your feedback only helps us prioritize what needs attention.I understand how frustrating it must have been to experience these issues, and I sincerely apologize for the inconvenience. If you’d be willing to give us another chance in the future, we’d love to provide you with a better experience. Please feel free to reach out to me directly for any future stays so we can ensure your next visit is much more enjoyable.
酒店回复: Dear Otis,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Petersburg/South Fort Lee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had hard time working with TV. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3.0分
其他
原文
翻译提供方:Google
房间里只有一把椅子。
还可以的浴室。
仅适合一名旅客
一晚
但我没有付出太多
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酒店回复: Dear Jen, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Petersburg/South Fort Lee. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
1.0分
其他
原文
翻译提供方:Google
脏兮兮的桶
脏兮兮的,不想洗脏兮兮的淋浴,到处都是灰尘和烟灰,睡不好觉
3.0分
家庭亲子
原文
翻译提供方:Google
干净但很吵(白天和晚上)
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酒店回复: Dear Mr. Grenon,Thank you for taking the time to share your feedback. We’re pleased to know that you found our property clean, but we’re sorry to hear that noise affected your comfort. We understand how important a good night’s rest is and will look into ways to minimize disturbances for our guests.We appreciate your comments and hope to have the opportunity to welcome you again for a quieter and more relaxing stay.
2.0分
情侣出游
原文
翻译提供方:Google
浴室和地板很脏。外面我们打扫过了。
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酒店回复: Dear Brenda,Thank you for taking the time to share your feedback. We’re sorry to hear that your recent stay didn’t meet your expectations. Cleanliness is a top priority for us, and we sincerely apologize for the issues you encountered with the bathroom and floors.We have shared your comments with our housekeeping team to ensure these areas are addressed immediately. We're glad to hear that the exterior of the property was up to standard, but we certainly want to make sure all aspects of your stay are enjoyable.We appreciate your feedback, as it helps us improve, and we hope you’ll consider giving us another opportunity to provide you with a better experience in the future.
2.0分
其他
原文
翻译提供方:Google
冰箱声音很大,电视频道选择有限,不过隔壁的墨西哥餐厅很棒
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酒店回复: Dear Gary,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Petersburg/South Fort Lee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had difficulties with TV and refrigerator Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3.0分
家庭亲子
原文
翻译提供方:Google
建筑陈旧,但整洁
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酒店回复: Dear Elisabeth, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Petersburg/South Fort Lee. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.
5.0分
商务出差
The room was as pictured. Clean room and linen. Bug free. The tv cable had great channels.
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酒店回复: Dear Nelson,Thank you for the amazing 10/10 review! We’re so glad to hear that your room met your expectations and that you had a comfortable, clean, and enjoyable stay with us. It’s also great to know that the TV and cable channels added to your experience.We truly appreciate your feedback and look forward to welcoming you back for another stay soon!
锋利的
吸烟室
非常脏,需要翻新
非常令人困惑
交通很少,大家都在同一个区域。
网络连接很差。电视遥控器无法控制任何输入。没有智能电视。前台告诉我必须用我的Fire Stick才能访问Netflix。外面到处都是垃圾。
早餐很差劲,除了咖啡。咖啡不错。
房间里只有一把椅子。
还可以的浴室。
仅适合一名旅客
一晚
但我没有付出太多
脏兮兮的桶
脏兮兮的,不想洗脏兮兮的淋浴,到处都是灰尘和烟灰,睡不好觉
干净但很吵(白天和晚上)
浴室和地板很脏。外面我们打扫过了。
冰箱声音很大,电视频道选择有限,不过隔壁的墨西哥餐厅很棒
建筑陈旧,但整洁
The room was as pictured. Clean room and linen. Bug free. The tv cable had great channels.