酒店回复: "Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are sorry the end table lights were not readily accessible and that the ice machine was not working upon your arrival, requiring you to purchase ice elsewhere. We appreciate you bringing these issues to our attention, and we will address them with our maintenance and housekeeping teams to ensure 1 a better experience for future guests. We are glad you found the room clean and the location convenient for dining. We hope you will consider staying with us again in the future so we can provide you with the seamless and comfortable stay you deserve."
酒店回复: "Thank you for your feedback! We're so pleased to hear that our multiple bed option worked well for your family of five and that you had a quiet and safe night's stay. We appreciate you choosing us, and we hope to welcome you and your family back again in the future!"
酒店回复: "Thank you so much for your kind feedback! We're so glad to hear that your late check-in was smooth and that the room with three queen beds was comfortable and spacious for your family. We look forward to welcoming you back to stay with us again in the future!"
5.0分
情侣出游
原文
翻译提供方:Google
房间干净舒适。前台工作人员非常专业。我们很享受往返弗吉尼亚和阿肯色州的住宿。一定会再次入住。
4.0分
家庭亲子
Room was ok, a little noisy, could hear people walking around the floor above us. Over all was good as a stop over. Staff was pleasant and accommodating.
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酒店回复: Dear Guest, thank you for your feedback. We’re glad you found your stay overall good and appreciated our pleasant, accommodating staff. We apologize for the noise and will review ways to improve guest comfort.Sincerely,Hotel Manager
5.0分
家庭亲子
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Room was clean and comfortable this is our 3rd stay at this Super 8.
Always a pleasant staff and clean rooms.
Breakfast is enough for all with the variety offered.
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酒店回复: Dear Guest,Thank you, for your kind words and loyalty. We’re delighted that your third stay with us was comfortable and enjoyable, and that you appreciated our clean rooms, friendly staff, and breakfast variety. We look forward to welcoming you back again soon!Sincerely,Hotel Manager
5.0分
其他
Great customer service. Room as advertised! Very economical and all needs met! DOGGIE FRIENDLY!
5.0分
家庭亲子
Just what I was looking for on a bike trip with 5 other people needed a safe place to park motorcycles this hotel fit the bill.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re delighted to hear our hotel was the perfect fit for your bike trip and provided a safe place for your motorcycles. We appreciate your kind words and look forward to welcoming you and your group back on your next trip.Sincerely,Hotel Manager
2.0分
其他
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The shower head was loose. The tv remote channel up/down button was broke. The tv's bottom third was fuzzy. The extra door lock was broke. We may have got what we paid for, lesson learned.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad you chose to stay with us, but we’re sorry to hear about the issues with the shower head, TV, remote, and door lock. We will address these concerns with our maintenance team to prevent this in the future.Sincerely,Hotel Manager
4.0分
家庭亲子
Our room was clean stayed there with family just for one night for a wedding. Area around was good walking distance to gas stations and food. No complaimts
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酒店回复: Dear Guest,Thank you so much for sharing your experience. We’re glad to hear that you found the room clean and the location convenient for your family stay. It’s great to know everything worked well for your visit. We appreciate your positive feedback and hope to welcome you again in the future.Sincerely,Hotel Manager
旅行时我们要求很少。房间很干净(这点很干净),而且附近有吃饭的地方(这点很方便)。另外,我们需要给设备充电,晚上需要冰块来喝水,还要准备几个杯子放进冰箱里。床头柜上的灯没有插电,插头在床后面。我们没有搬动床,离开时通知了前台。我们到达时,制冰机坏了。退房时制冰机还能用,但我们之前买了一袋冰。
对于我们一家五口来说,这是一个很棒的选择,因为有多个床位可供选择。不过没有泳池。总的来说,这是一个很棒的夜晚。很安静,感觉足够安全。
入住手续非常便捷,即使我们晚上9点才入住。我们订了一间有三张大床的房间,可以容纳我们一家人,房间干净宽敞。我一定会再次入住这里。
房间干净舒适。前台工作人员非常专业。我们很享受往返弗吉尼亚和阿肯色州的住宿。一定会再次入住。
Room was ok, a little noisy, could hear people walking around the floor above us. Over all was good as a stop over. Staff was pleasant and accommodating.
Room was clean and comfortable this is our 3rd stay at this Super 8.
Always a pleasant staff and clean rooms.
Breakfast is enough for all with the variety offered.
Great customer service. Room as advertised! Very economical and all needs met! DOGGIE FRIENDLY!
Just what I was looking for on a bike trip with 5 other people needed a safe place to park motorcycles this hotel fit the bill.
The shower head was loose. The tv remote channel up/down button was broke. The tv's bottom third was fuzzy. The extra door lock was broke. We may have got what we paid for, lesson learned.
Our room was clean stayed there with family just for one night for a wedding. Area around was good walking distance to gas stations and food. No complaimts