酒店回复: "Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are sorry the end table lights were not readily accessible and that the ice machine was not working upon your arrival, requiring you to purchase ice elsewhere. We appreciate you bringing these issues to our attention, and we will address them with our maintenance and housekeeping teams to ensure 1 a better experience for future guests. We are glad you found the room clean and the location convenient for dining. We hope you will consider staying with us again in the future so we can provide you with the seamless and comfortable stay you deserve."
酒店回复: Dear Guest,Thank you for your kind words about Stephanie! We're delighted to hear she made your check-in experience exceptional. We're also glad you found the room clean and comfortable. We apologize for the delay in heating and appreciate your suggestion—we’ll work on making arrivals even more welcoming. Hope to see you again!Sincerely, Hotel Manager
酒店回复: "Thank you for your feedback! We're so pleased to hear that our multiple bed option worked well for your family of five and that you had a quiet and safe night's stay. We appreciate you choosing us, and we hope to welcome you and your family back again in the future!"
酒店回复: "Thank you so much for your kind feedback! We're so glad to hear that your late check-in was smooth and that the room with three queen beds was comfortable and spacious for your family. We look forward to welcoming you back to stay with us again in the future!"
5.0分
情侣出游
原文
翻译提供方:Google
房间干净舒适。前台工作人员非常专业。我们很享受往返弗吉尼亚和阿肯色州的住宿。一定会再次入住。
5.0分
其他
原文
翻译提供方:Google
简洁干净
这里虽然没有多余的装饰,但却是一个干净的过夜之所。
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酒店回复: Dear Guest,Thank you for your feedback! We're glad you found our hotel clean and a good place to spend the night. We appreciate your stay and hope to welcome you again in the future.Sincerely, Hotel Manager
3.0分
情侣出游
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It was clean; however, the sink stop was broken. The bathroom door was hard to shut (door was rubbing at the top of the door). One of the light bulbs for a lamp was burnt out. Had people knocking on the door around 8:30 and at 9:00 PM, saying they were the manager. They could have called the room, rather than for us to answer the door to an unknown person. There wasn't any hot water. The water pipe had broken.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found the room clean, but we sincerely apologize for the maintenance issues with the sink, bathroom door, lamp, and hot water, as well as the inconvenience caused by unexpected knocks on your door. Your comments have been shared with our team for immediate attention.Sincerely,Hotel Manager
3.0分
情侣出游
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Last minute my wife and I needed a motel, it did the job, nothing special. A little dirty with cobwebs and stink bugs. Turned the fan on the in bathroom and lint/dust went flying everywhere.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad we could accommodate you on short notice, but we apologize for the cleanliness issues you encountered. Your comments about cobwebs, insects, and dust have been shared with our housekeeping team to ensure rooms are more thoroughly cleaned and inspected.Sincerely,Hotel Manager
4.0分
情侣出游
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The motel was convenient to the highway, beds were very comfortable and it was pet friendly. While the breakfast was not great, the coffee was…ithe stay met our needs.
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酒店回复: Dear Guest,Thank you for your thoughtful feedback. We’re glad you enjoyed our convenient location, comfortable beds, and pet-friendly atmosphere. We appreciate your comments about breakfast and are happy you liked the coffee. We look forward to hosting you again soon.Sincerely,Hotel Manager
5.0分
其他
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very clean
Convenient
Affordable
Had never stayed at a super eight cause I have heard nothing but negative
But this super eight is definitely super!
I would stay there again in a heartbeat
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are thrilled to know your experience exceeded expectations and that you found the hotel clean, convenient, and affordable. It’s great to hear you would gladly stay with us again. We look forward to welcoming you back for another pleasant stay soon.Sincerely, Hotel Manager
旅行时我们要求很少。房间很干净(这点很干净),而且附近有吃饭的地方(这点很方便)。另外,我们需要给设备充电,晚上需要冰块来喝水,还要准备几个杯子放进冰箱里。床头柜上的灯没有插电,插头在床后面。我们没有搬动床,离开时通知了前台。我们到达时,制冰机坏了。退房时制冰机还能用,但我们之前买了一袋冰。
Stephaine 办理入住时非常热情,乐于助人,超出了我们的预期。房间干净整洁。唯一的问题是房间太冷了,打开暖气后需要一段时间才能暖和。我告知了预计到达时间,如果暖气在我们到达前能提前一点打开就更好了。
对于我们一家五口来说,这是一个很棒的选择,因为有多个床位可供选择。不过没有泳池。总的来说,这是一个很棒的夜晚。很安静,感觉足够安全。
入住手续非常便捷,即使我们晚上9点才入住。我们订了一间有三张大床的房间,可以容纳我们一家人,房间干净宽敞。我一定会再次入住这里。
房间干净舒适。前台工作人员非常专业。我们很享受往返弗吉尼亚和阿肯色州的住宿。一定会再次入住。
简洁干净
这里虽然没有多余的装饰,但却是一个干净的过夜之所。
It was clean; however, the sink stop was broken. The bathroom door was hard to shut (door was rubbing at the top of the door). One of the light bulbs for a lamp was burnt out. Had people knocking on the door around 8:30 and at 9:00 PM, saying they were the manager. They could have called the room, rather than for us to answer the door to an unknown person. There wasn't any hot water. The water pipe had broken.
Last minute my wife and I needed a motel, it did the job, nothing special. A little dirty with cobwebs and stink bugs. Turned the fan on the in bathroom and lint/dust went flying everywhere.
The motel was convenient to the highway, beds were very comfortable and it was pet friendly. While the breakfast was not great, the coffee was…ithe stay met our needs.
very clean
Convenient
Affordable
Had never stayed at a super eight cause I have heard nothing but negative
But this super eight is definitely super!
I would stay there again in a heartbeat