酒店回复: Wonderful! We appreciate you staying with us.
4.0分
其他
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This is the triple-branded Travel + Leisure Co. Property in Steamboat. We stayed at a VI Resorts condo in the WorldMark area of the Community. Things haven’t changed too much since I retired from Wyndham; still charging for internet unless you are an elevated membership owner. We do like the Village having stayed in Club Wyndham, WorldMark & now VI Resorts units. We would classify the levels of luxury as Best, Better, and Good, respectively. We’d consider this offering through ******* a very good value in the current market. Would suggest the front desk have not only extra linen and terry, but some housewares (tea kettle) on hand, so T + L staff can meet expectations rather than give out excuses.
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酒店回复: Thank you for your review! We’re glad you enjoyed your stay in the VI unit. Just to clarify, our VI Resorts guests don’t pay extra for Wi-Fi. We appreciate your feedback and hope to welcome you again soon!
5.0分
其他
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Really comfortable condo. We’ve stayed here multiple times and are never disappointed. There is some construction on the property, but it was quiet and unobtrusive.
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酒店回复: Thank you for your kind words and for staying with us again! We're so glad to hear you’re consistently happy with your visits. We appreciate your patience with the construction and are glad it didn’t disrupt your stay. Looking forward to welcoming you back soon!
5.0分
情侣出游
It was a great place to stay for a couple of days. Staff at the front desk were very friendly.
酒店回复: Thank you for staying with us.
4.0分
商务出差
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Staff was friendly and check in was easy. The room was clean and kept warm on a chilly night. I booked the room because of the great price but did not realize there were no elevators. Some of the pillows in the closet had hair on them and smelled like someone's shampoo so I'm assuming not all linens were fresh.
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酒店回复: Thank you for your feedback. We're glad you enjoyed the friendly staff, easy check-in, and a warm, clean room. We understand the elevator situation can be a surprise, though we do include that information in our emails. We're sorry about the pillows—this isn’t up to our standards, and we’ll follow up with our housekeeping team. We appreciate your comments and hope to welcome you again
5.0分
情侣出游
Staff was super helpful, room was great and comfy, lots of amenities in all capacities. Great location. Highly recommend
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay — from our helpful staff to the comfy room and amenities. It’s also great to know our location worked well for you. We truly appreciate the recommendation and hope to welcome you back soon!
3.0分
其他
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I had the room from a Thursday through a Sunday. The check in was easy and it was fairly quiet and clean at the property. It is a small town so services are easily accessible.
I however did run into a couple of issues. First off the day I checked in and had already moved everything up to my room... two internet technicians decided to just walk into my room unannounced. Apparently even though I was already in the room they were still planning to work in it. This is poor form. I let the lady at the desk know and all she did was apologize rather than reschedule the workers.
Also I was in town to run a very long race. It was cold and rainy that Saturday and I just wanted to get back to the room for a hot shower. Well apparently the studios must share a water heater or something because all I got out of the shower was about 2-3 minutes of hot water before it went less than warm.
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酒店回复: Thank you for your feedback. We're glad check-in was smooth and the property met your needs overall, but we sincerely apologize for the unexpected room entry and the hot water issue. Your concerns are valid and will be shared with the team to ensure better communication and comfort for future guests.
5.0分
其他
The bed was ok but not very comfortable. They said there would be 8 to 10 steps to the room . Well there was 24
酒店回复: Thank you for staying with us.
1.0分
其他
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Now thats a total farce I'm sorry. I'm informed the units have no Air-conditioning after I booked it with a non refundable paid in full. The weather was in the 90's, theres not a chance I ever would have booked a room for 2 nights at this place! I walked into a sauna when I entered the room, a small fan in the closet was no help. I didnt sleep a wink, I booked a room for 2 adults, the room didnt accommodate 2 adults, it had a small pulldown bed for 1 person, I sat in the chair all night sweating
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酒店回复: Thank you for your feedback, and I'm sorry to hear you were uncomfortable. The listing platform only allows us to indicate if a unit HAS A/C, so we make sure to clarify in our post-booking email that this unit does not. We do appreciate your comments and will continue working to improve communication wherever possible.
5.0分
朋友出游
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Property was comfortable. The fireplace in the unit was not usable as we were told on check-out. Carrying luggage up 3 flights of stairs was challenging for us.
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酒店回复: Thank you for your feedback. We do send an email prior to arrival noting that the unit involves stairs and has no elevator, and we’re sorry if that email didn't reach you. The fireplace is turned off during the summer for safety reasons, but we appreciate you bringing it to our attention. Thank you for staying with us.
一切都完美
This is the triple-branded Travel + Leisure Co. Property in Steamboat. We stayed at a VI Resorts condo in the WorldMark area of the Community. Things haven’t changed too much since I retired from Wyndham; still charging for internet unless you are an elevated membership owner. We do like the Village having stayed in Club Wyndham, WorldMark & now VI Resorts units. We would classify the levels of luxury as Best, Better, and Good, respectively. We’d consider this offering through ******* a very good value in the current market. Would suggest the front desk have not only extra linen and terry, but some housewares (tea kettle) on hand, so T + L staff can meet expectations rather than give out excuses.
Really comfortable condo. We’ve stayed here multiple times and are never disappointed. There is some construction on the property, but it was quiet and unobtrusive.
It was a great place to stay for a couple of days. Staff at the front desk were very friendly.
Staff was friendly and check in was easy. The room was clean and kept warm on a chilly night. I booked the room because of the great price but did not realize there were no elevators. Some of the pillows in the closet had hair on them and smelled like someone's shampoo so I'm assuming not all linens were fresh.
Staff was super helpful, room was great and comfy, lots of amenities in all capacities. Great location. Highly recommend
I had the room from a Thursday through a Sunday. The check in was easy and it was fairly quiet and clean at the property. It is a small town so services are easily accessible.
I however did run into a couple of issues. First off the day I checked in and had already moved everything up to my room... two internet technicians decided to just walk into my room unannounced. Apparently even though I was already in the room they were still planning to work in it. This is poor form. I let the lady at the desk know and all she did was apologize rather than reschedule the workers.
Also I was in town to run a very long race. It was cold and rainy that Saturday and I just wanted to get back to the room for a hot shower. Well apparently the studios must share a water heater or something because all I got out of the shower was about 2-3 minutes of hot water before it went less than warm.
The bed was ok but not very comfortable. They said there would be 8 to 10 steps to the room . Well there was 24
Now thats a total farce I'm sorry. I'm informed the units have no Air-conditioning after I booked it with a non refundable paid in full. The weather was in the 90's, theres not a chance I ever would have booked a room for 2 nights at this place! I walked into a sauna when I entered the room, a small fan in the closet was no help. I didnt sleep a wink, I booked a room for 2 adults, the room didnt accommodate 2 adults, it had a small pulldown bed for 1 person, I sat in the chair all night sweating
Property was comfortable. The fireplace in the unit was not usable as we were told on check-out. Carrying luggage up 3 flights of stairs was challenging for us.