Room was clean. The bed was very comfortable especially for a budget hotel. The parking and area are safe. The only concern we had was relatively minor - the TV had very limited channels, and several of them were scratchy while we were trying to relax before bed. Otherwise everything else great
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酒店回复: Dear Toby,Thank you for sharing your experience. We are delighted you found the room clean, the bed comfortable, and the area safe. We regret the limited TV channels and reception, and your comments will be shared with our team to improve guest comfort.Sincerely, Hotel Manager
2.0分
其他
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Beds were hard, only a few tv channels to choose from. Crumbs on the floor. No creamer for coffee in the lobby. I asked for some and they didn'thave any, basically no food in the breakfast area.areacoffloor. Wh
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酒店回复: Dear Andrea,Thank you for sharing your experience. We regret the concerns with bed comfort, room cleanliness, and breakfast service. We understand how important these details are to a pleasant stay, and your comments will be reviewed with management to improve both facilities and guest care.Sincerely, Hotel Manager
3.0分
其他
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Check in staff was wonderful. She was very friendly and that’s a plus in customer service. However, the room I stayed in wasn’t all the best. The shower curtain had mold growing on the bottom of it, the bed wasn’t very comfortable and the hot water didn’t seem to work. There were some stains on the floor in the room and the sheets and cover had some sort of burnt orange/ rust stain on them.
4.0分
其他
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The check in was good. The woman attendant was very friendly and helpful. The room was ok but the facilities in general were not kept up. There was masking tape peeling off around the walls in the hall upstairs; very sloppy looking. At check out the young woman would not give me a receipt that showed the price charged and zero balance. Instead it showed zero charged and zero balance; pretty much useless. She said it was because I made the reservation on-line (through *******), and could only get a useful receipt from *******. Every other hotel I've stayed at this trip gave me a paper receipt showing the full amount charged. When I said that to the lady she didn't even reply.
4.0分
家庭亲子
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Nice room, nothing fancy and could have been a little cleaner but was just wanting to spend the night, not move in. Front desk staff were friendly and efficient. Coffee was hot and ready when we woke up. Breakfast was available as well but we didn’t try anything. Stay here every year and always satisfied.
1.0分
家庭亲子
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Web, said breakfast included, there was no food in the dining area, there were dead insects on the floor in our room. I had stayed there in the past, but not again. Very disappointed, had planned to stay 2 nights but checked out after the first night.
3.0分
商务出差
Room was dirty, had bugs in the room left early and went to stay somewhere else
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酒店回复: Dear Jeffrey,Thank you for sharing your experience. We regret the concerns with room cleanliness and the presence of pests. We understand how important a clean and comfortable environment is, and your comments will be reviewed with management to improve both housekeeping and guest care.Sincerely, Hotel Manager
3.0分
商务出差
Decent cleanliness, cockroaches in the room though. Staff was great and tried to give great service.
3.0分
其他
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Took 15 min of running the shower to get hot water. No shampoo in the room. The toilet paper wasnt on the roller it was on the back of the toilet. The staff was pleasent the room was clean.
2.0分
商务出差
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Cleanliness lacked. The floors had lots of dirt in the corners, the sheets hard stains on them, there was food left in the fridge in both of the rooms we had. The first room, the door would not lock so we were moved to a second room. The showers in both units dripped water continously.breakfast was literal had 4 mini muffins, 2 pieces of raisin and 2 plain bagel, and make your own waffle machine. I wish i could share pitures that i took. It was not up to the ratings by any means.
Room was clean. The bed was very comfortable especially for a budget hotel. The parking and area are safe. The only concern we had was relatively minor - the TV had very limited channels, and several of them were scratchy while we were trying to relax before bed. Otherwise everything else great
Beds were hard, only a few tv channels to choose from. Crumbs on the floor. No creamer for coffee in the lobby. I asked for some and they didn'thave any, basically no food in the breakfast area.areacoffloor. Wh
Check in staff was wonderful. She was very friendly and that’s a plus in customer service. However, the room I stayed in wasn’t all the best. The shower curtain had mold growing on the bottom of it, the bed wasn’t very comfortable and the hot water didn’t seem to work. There were some stains on the floor in the room and the sheets and cover had some sort of burnt orange/ rust stain on them.
The check in was good. The woman attendant was very friendly and helpful. The room was ok but the facilities in general were not kept up. There was masking tape peeling off around the walls in the hall upstairs; very sloppy looking. At check out the young woman would not give me a receipt that showed the price charged and zero balance. Instead it showed zero charged and zero balance; pretty much useless. She said it was because I made the reservation on-line (through *******), and could only get a useful receipt from *******. Every other hotel I've stayed at this trip gave me a paper receipt showing the full amount charged. When I said that to the lady she didn't even reply.
Nice room, nothing fancy and could have been a little cleaner but was just wanting to spend the night, not move in. Front desk staff were friendly and efficient. Coffee was hot and ready when we woke up. Breakfast was available as well but we didn’t try anything. Stay here every year and always satisfied.
Web, said breakfast included, there was no food in the dining area, there were dead insects on the floor in our room. I had stayed there in the past, but not again. Very disappointed, had planned to stay 2 nights but checked out after the first night.
Room was dirty, had bugs in the room left early and went to stay somewhere else
Decent cleanliness, cockroaches in the room though. Staff was great and tried to give great service.
Took 15 min of running the shower to get hot water. No shampoo in the room. The toilet paper wasnt on the roller it was on the back of the toilet. The staff was pleasent the room was clean.
Cleanliness lacked. The floors had lots of dirt in the corners, the sheets hard stains on them, there was food left in the fridge in both of the rooms we had. The first room, the door would not lock so we were moved to a second room. The showers in both units dripped water continously.breakfast was literal had 4 mini muffins, 2 pieces of raisin and 2 plain bagel, and make your own waffle machine. I wish i could share pitures that i took. It was not up to the ratings by any means.