酒店回复: Hello, Valued Guest,Thank you for your feedback. We are sorry your experience did not meet your expectations, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide a better stay in the future.Kind regards,Sara DrammehGuest Relations Associate
3.0分
其他
Very minimal choices for breakfast. Room was clean but no soap, no stopper for sink drain, and no stopper for tub drain. Hallway carpet looks very worn!
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酒店回复: Hello, Valued Guest,Thank you for sharing your feedback.We are pleased your room was clean, but we apologize for the missing soap, sink, and tub stoppers, as well as the limited breakfast options. We will address your comments to our team to address these issues.We look forward to welcoming you back for an even better experience.Regards,Rohey NjieGuest Relations Associate
5.0分
商务出差
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We really enjoyed our stay at this facility. The room has plenty of room to move around. It was clean and comfortable. We were so happy they are pet friendly because we love to travel with our fur baby. The staff was so pleasant and very accommodating. We will definitely choose this hotel next time we are in the area.
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酒店回复: Hello, Valued Guest,Thank you for your excellent feedback! We're delighted you enjoyed your stay, appreciated the spacious and comfortable room, and felt welcomed with your fur baby. Our team will be happy to know you found them pleasant and accommodating.We look forward to welcoming you back next time you're in the area!Regards,Sara DrammehGuest Relations Associate
2.0分
其他
The room smelled like must. The sheets were dirty and the bathtub looked moldy.
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酒店回复: Hello, Valued Guest,We are very sorry to hear about the condition of your room. This is not the standard we aim for, and we will address these cleanliness issues immediately. Thank you for bringing them to our attention.Regards,Sara DrammehGuest Relations Associate
2.0分
情侣出游
Air conditioner worked. The bed was very old and and worn out. Like your fat granny slept in the same spot for year bad!
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酒店回复: Hello Anthony,Thank you for your recent stay. We apologize for any inconvenience you experienced during your stay.The bedding issue will be addressed and improved for a more comfortable stay.We hope to welcome you again with a better experience.Regards,AwaGuest Relations Associate
2.0分
其他
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Picture frame above air conditioner was covered in mold. The tub was dirty (nothing a magic eraser couldn't clean) housekeeping couldnt keep uo and we couldnt get towels.
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酒店回复: Hello Miranda,Thank you for recently staying with us. We apologize for any inconvenience you experienced.Our housekeeping team will be informed about the mold and cleanliness issues, and immediate steps will be taken to avoid future recurrence.We look forward to hosting you again with a better experience.Regards,AwaGuest Relations Associate
2.0分
商务出差
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Terrible service-moldy damp rooms
Everything was damp in our room, it smelled like cigarettes and mold. The clothing cabinet was moldy and even our beds were damp. The ladies upfront were very rude and unprofessional at check in. We couldn’t get fresh towels after we asked 3 different times. Do not recommend.
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酒店回复: Hello, Valued Guest,We are very sorry to hear about your experience and sincerely apologize for the issues you encountered with your room and our service. Your feedback is taken seriously, and we are addressing these concerns with our team to ensure this does not happen again. Thank you for bringing this to our attention.Regards,Sara DrammehGuest Relations Associate
2.0分
其他
I didn’t like the hi Orel at all. The only thing I liked was the price of the stay. Otherwise, it’s a dump.
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酒店回复: Hello Peter,Thank you for recently staying with us. We apologize for any inconvenience you experienced during your stay.This issue will be addressed and taken care of to avoid future recurrence.We hope that you will give us another chance to serve you better in the future.Regards,AwaGuest Relations Associate
实际收费比我预期的要高，浴缸里有霉菌，地板很脏，入住办理花了一个多小时，没有网络，而且游泳池也没开放。
卫生状况太糟糕了。
有臭虫……
没有什么
Very minimal choices for breakfast. Room was clean but no soap, no stopper for sink drain, and no stopper for tub drain. Hallway carpet looks very worn!
We really enjoyed our stay at this facility. The room has plenty of room to move around. It was clean and comfortable. We were so happy they are pet friendly because we love to travel with our fur baby. The staff was so pleasant and very accommodating. We will definitely choose this hotel next time we are in the area.
The room smelled like must. The sheets were dirty and the bathtub looked moldy.
Air conditioner worked. The bed was very old and and worn out. Like your fat granny slept in the same spot for year bad!
Picture frame above air conditioner was covered in mold. The tub was dirty (nothing a magic eraser couldn't clean) housekeeping couldnt keep uo and we couldnt get towels.
Terrible service-moldy damp rooms
Everything was damp in our room, it smelled like cigarettes and mold. The clothing cabinet was moldy and even our beds were damp. The ladies upfront were very rude and unprofessional at check in. We couldn’t get fresh towels after we asked 3 different times. Do not recommend.
I didn’t like the hi Orel at all. The only thing I liked was the price of the stay. Otherwise, it’s a dump.