酒店回复: Dear john, Thanks for staying with us! We're happy to hear that our simple and convenient setup met your needs. It’s great to know you'd consider staying again-hope to see you next time you're in the area!Warm regards,Manager
3.0分
情侣出游
原文
翻译提供方：Google
房间干净，床很好，浴室干净，纸巾架很生锈，电梯很防护，早餐很好，条件有点破旧。
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酒店回复: Dear Josef, Thank you for sharing your comments regarding your recent stay with us. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. I hope you will give us an opportunity to better serve you in near future. Sincerely,Manager
4.0分
其他
原文
翻译提供方：Google
好服务
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酒店回复: Dear Francisco,Thank you so much for your wonderful review! We take great pride in providing our guests with a comfortable and enjoyable experience, and we’re thrilled to know that we met your expectations.We look forward to welcoming you back on your next visit.Warm regards,General Manager
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Jaroslaw,Thank you for taking the time and give us your feedback. I hope your next visit will be even better.Sincerely,Manager
5.0分
商务出差
Great service at check in. Room was very clean, bathroom newly updated. Room decor looked relatively new. Excellent parking close to hwy, but not loud.
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酒店回复: Dear Will,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed great service at check-in and found your room clean, comfortable, and freshly updated. It’s also great to know our convenient parking and easy highway access added to your stay without any noise concerns.We truly appreciate you choosing Microtel Inn & Suites Fond du Lac and hope to welcome you back again soon!Sincerely,Manager
1.0分
其他
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There was the strong smell of an industrial compound such as what you would use in flooring in my room immediately upon entering. I notified the front desk clerk that I couldn't stay in that room because of the smell and was told there were no other rooms and that people actually like that smell. Not sure what that was all about. I'm not one of the ones that like it it made me nauseous and gave me a horrible headache. The clerk sprayed over that smell with another smell which didn't work. I had attended an event earlier and knew that I was not going to be driving home which is why I secured a room 3 mi from the venue. I spent 6 hours in the room and left before breakfast was served.
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酒店回复: Dear Roberta,We sincerely apologize for the experience you had during your stay. The strong odor you encountered is certainly not the standard we strive to provide, and we understand how uncomfortable it must have been. We also regret that our front desk team was unable to offer you an alternative room at that time.Your feedback has been shared with our management team so we can address this issue and ensure it does not happen in the future. We appreciate you bringing this to our attention and hope to have the opportunity to provide a much more comfortable stay if you choose to visit Microtel Inn & Suites Fond du Lac again.Warm regards,Manager
1.0分
朋友出游
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we had a 2 queen bedroom. 1 washcloth, 1 hand towel, 2 towels. The bathroom fan would not turn off. bugs everywhere in the bathroom. dead bugs found in the sheets. Only 2 pillows - 2 different colors of white. Make up found on the sheets. It had a desk - no chair. Breakfast was pathetic. Biscuits and gravy - at 8 1 biscuit left barely any gravy. 1 yogurt. No eggs. I have never stayed in such a horrid hotel. this was a terrible experience. I checked in 2 men behind the counter. The man helping me walked away to check a room on the 1st floor to see if it was ready for us. We then were given a room on the 2nd floor that was TERRIBLE. I would recommend NO ONE stays here and would question how they are still part of a franchise.
5.0分
商务出差
Clean and quiet. Parking lot is a little small. Spaces near the door are very limited but overall a nice and cheap place to crash.
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酒店回复: Dear Britney,Thank you for your review! We're glad to hear you enjoyed a clean and quiet stay with us, and that you found our hotel to be a nice and affordable place to rest.We appreciate your feedback regarding the parking situation. While space near the entrance can be limited at times, we'll continue to explore ways to make access as convenient as possible for our guests.Thanks again for choosing us-we hope to welcome you back soon!Best regards,Manager
2.0分
其他
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My stay!
Check in was good, fast service. My tub had other peoples hair in it, blanket had a huge stain, yellow on it!! And the A/C DID NOT WORK! We only slept in the room, but having to clean my own room before showering after arriving late was disappointing.
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酒店回复: Dear Josephine,Thank you for taking the time to share your experience. While we're glad to hear that check-in was smooth and the service was prompt, we’re truly sorry to learn about the cleanliness and maintenance issues you encountered during your stay.What you described-finding hair in the tub, a stained blanket, and a non-working A/C-is far below our standards and not the experience we aim to provide. We completely understand how frustrating it must have been to arrive late and have to clean the room yourself.Your feedback has been shared with our housekeeping and maintenance teams so we can address these concerns immediately and prevent similar situations in the future.We sincerely apologize and hope you’ll consider giving us another chance to provide the quality stay you expected and deserved.Kind regards,Manager
地理位置优越，服务也很棒！
就是那种简朴的地方，满足了我一晚的需求。进出都很方便。如果我再来这个地区，我会再次入住。
房间干净，床很好，浴室干净，纸巾架很生锈，电梯很防护，早餐很好，条件有点破旧。
好服务
好的
Great service at check in. Room was very clean, bathroom newly updated. Room decor looked relatively new. Excellent parking close to hwy, but not loud.
There was the strong smell of an industrial compound such as what you would use in flooring in my room immediately upon entering. I notified the front desk clerk that I couldn't stay in that room because of the smell and was told there were no other rooms and that people actually like that smell. Not sure what that was all about. I'm not one of the ones that like it it made me nauseous and gave me a horrible headache. The clerk sprayed over that smell with another smell which didn't work. I had attended an event earlier and knew that I was not going to be driving home which is why I secured a room 3 mi from the venue. I spent 6 hours in the room and left before breakfast was served.
we had a 2 queen bedroom. 1 washcloth, 1 hand towel, 2 towels. The bathroom fan would not turn off. bugs everywhere in the bathroom. dead bugs found in the sheets. Only 2 pillows - 2 different colors of white. Make up found on the sheets. It had a desk - no chair. Breakfast was pathetic. Biscuits and gravy - at 8 1 biscuit left barely any gravy. 1 yogurt. No eggs. I have never stayed in such a horrid hotel. this was a terrible experience. I checked in 2 men behind the counter. The man helping me walked away to check a room on the 1st floor to see if it was ready for us. We then were given a room on the 2nd floor that was TERRIBLE. I would recommend NO ONE stays here and would question how they are still part of a franchise.
Clean and quiet. Parking lot is a little small. Spaces near the door are very limited but overall a nice and cheap place to crash.
My stay!
Check in was good, fast service. My tub had other peoples hair in it, blanket had a huge stain, yellow on it!! And the A/C DID NOT WORK! We only slept in the room, but having to clean my own room before showering after arriving late was disappointing.