Appears a little run down. Staff was friendly. Had no hot water initially but it was resolved quickly.
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酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear that our staff was friendly and that the hot water issue was resolved quickly. We apologise for the condition of the property and will work on addressing any areas that need attention. Your input is valuable, and we hope to provide an even better experience on your next visit.
3.0分
其他
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Ok stay
This hotel was good for a short stay. However I doubt that the showers get cleaned very often. In our room and our daughters room both showers are not clean.
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酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear the hotel worked for your short stay, but apologise for the cleanliness issues in the showers. This is not the experience we aim to provide, and we will address the matter with our housekeeping team to ensure all areas are thoroughly cleaned. We appreciate your input and hope to offer a better experience next time.
2.0分
家庭亲子
Room was dirty. Hadn't had more than a bed and towel change in quite some time.
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酒店回复: Dear Guest,We apologise for the cleanliness issues you experienced during your stay. This is certainly not the standard we strive to maintain, and we will share your feedback with our team to ensure that better cleaning practices are followed. Thank you for bringing this to our attention, and we hope to provide you with a much-improved experience in the future.
1.0分
商务出差
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Rooms Never Cleaned Once
Stayed 5 nights and the rooms were never cleaned once even though it was requested every single day. Had to get towels from the front desk. Terrible service. Would advise you to stay anywhere but here if at all possible.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologise for the lack of cleaning during your stay, as well as the inconvenience of having to request towels. This is certainly not the level of service we strive to provide, and we will address this issue with our team immediately. We appreciate your feedback and hope to make things right in the future.
1.0分
商务出差
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Zero Room Service
Stayed 5 nights and the rooms were never cleaned once even though it was requested every single day. Had to get towels from the front desk. Terrible service. Would advise you to stay anywhere but here if at all possible.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the issues you encountered with room service and the lack of cleaning during your stay. This is certainly not the experience we aim to provide, and we will address this with our team to ensure it doesn't happen again. We appreciate your input and hope you'll give us another chance in the future.
4.0分
情侣出游
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They were short staffed on cleaning staff, but it still wasn’t bad. The breakfast options were limited, but enough for a snack. They had the ac on so the room was cool when we went in. The bathroom was spacious and shower was nice.
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酒店回复: Hello Alan,Thank you for sharing your feedback. We're glad to hear you found your room comfortable and enjoyed the spacious bathroom and shower. We appreciate your understanding regarding the staffing situation and breakfast options. Your comments will be noted as we continuously strive to enhance our guests' experiences. We hope to welcome you back for another stay in the future.
2.0分
情侣出游
This place was very dirty, stained sheets, pillows,no toilet paper holder, sink was busted, staff is not friendly. Wouldn't RECOMMEND
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酒店回复: Hello Kimberly, Thank you for sharing your feedback regarding your recent stay. We take all comments seriously as they help us identify areas for improvement. Your observations regarding cleanliness and maintenance will be reviewed with the relevant departments to enhance our guest experience. We appreciate your input and hope you consider giving us another chance in the future. Your satisfaction is important to us, and we strive to provide a better experience for all guests.
2.0分
其他
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Overchaged upon check-in took 5 different people to find one who spoke english and was willing to help, no housekeeping due to minimal staff, room was dirty. Absolutely horrible!!!
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酒店回复: Hello Jordan, Thank you for sharing your feedback with us. We strive to provide the best possible experience for our guests, and we're sorry to hear that your stay did not meet your expectations in terms of customer service and cleanliness. Your concerns regarding communication and housekeeping will be noted for our future improvements. We appreciate your input, as it helps us enhance our services.
2.0分
商务出差
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Black mold city
I Booked two rooms.
The Inside bathroom of double room, the ceiling was coming down and black mold was up the walls.,this was next to the worst hotels I have ever stayed at in my life.the bathtub was so dirty I didn't want to stand in it ,and both the tub and sink faucets were broken.the bedroom carpet had a large stain that was still crusty and had not been cleaned. In lobby area bathrooms no toilet paper and dirty.i would never recommend this hotel to anyone.
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酒店回复: Hello lavetria,Thank you for sharing your experience. We appreciate your feedback regarding the cleanliness and maintenance of the facilities. Guest comments are crucial in understanding areas that may need attention in our operations. We take all feedback seriously and will ensure this is addressed with the appropriate teams. Your experience is valuable to us as we strive to improve for future guests.
那是一家不错的汽车旅馆
Appears a little run down. Staff was friendly. Had no hot water initially but it was resolved quickly.
Ok stay
This hotel was good for a short stay. However I doubt that the showers get cleaned very often. In our room and our daughters room both showers are not clean.
Room was dirty. Hadn't had more than a bed and towel change in quite some time.
Rooms Never Cleaned Once
Stayed 5 nights and the rooms were never cleaned once even though it was requested every single day. Had to get towels from the front desk. Terrible service. Would advise you to stay anywhere but here if at all possible.
Zero Room Service
Stayed 5 nights and the rooms were never cleaned once even though it was requested every single day. Had to get towels from the front desk. Terrible service. Would advise you to stay anywhere but here if at all possible.
They were short staffed on cleaning staff, but it still wasn’t bad. The breakfast options were limited, but enough for a snack. They had the ac on so the room was cool when we went in. The bathroom was spacious and shower was nice.
This place was very dirty, stained sheets, pillows,no toilet paper holder, sink was busted, staff is not friendly. Wouldn't RECOMMEND
Overchaged upon check-in took 5 different people to find one who spoke english and was willing to help, no housekeeping due to minimal staff, room was dirty. Absolutely horrible!!!
Black mold city
I Booked two rooms.
The Inside bathroom of double room, the ceiling was coming down and black mold was up the walls.,this was next to the worst hotels I have ever stayed at in my life.the bathtub was so dirty I didn't want to stand in it ,and both the tub and sink faucets were broken.the bedroom carpet had a large stain that was still crusty and had not been cleaned. In lobby area bathrooms no toilet paper and dirty.i would never recommend this hotel to anyone.