Everything is updated nicely. Room was a little small but ok. Breakfast had a lot of people come through at the same time and not refilled. If you need an elevator, don't stay here. Only one staircase on one side of the building.
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酒店回复: Hello Rachel,Thank you for your feedback regarding your recent stay. We're glad to hear you appreciated the updates to our hotel. We understand that our room sizes and breakfast service can sometimes be challenging during peak times, and we appreciate your insights. Your comments will be shared with the appropriate departments as we continuously strive to improve our guest experience. We hope you found many enjoyable moments during your visit.
5.0分
其他
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Clean and comfortable room, good breakfast, plenty of convenient parking and easy walking to restaurants, convenience stores, and some area places of interest.
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酒店回复: Hello Jill,Thank you for sharing your positive experience! We're glad you enjoyed the clean and comfortable accommodations, as well as the convenience of our location. It's wonderful to hear that the breakfast met your expectations. We hope to welcome you back on your next visit to the area, as there are always more local attractions to explore and enjoy!
3.0分
其他
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Pool area is very rundown. Depth of pool not listed anywhere.
Breakfast was very limited and not refilled.
Both days all three coffee pots were out of coffee! They’d wait for all coffee to run out before making new.
Don’t realize there was a blackout shade the first night.
Shower curtain stunk up the whole bathroom.
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酒店回复: Hello Linnea, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the pool area, breakfast offerings, and the shower curtain, as they provide valuable insights for our ongoing improvements. We strive to offer an enjoyable experience for all of our guests and your observations will be taken into consideration. We hope that you'll consider staying with us again in the future.
4.0分
其他
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I would recommend that the owners or staff have longer shower curtains. My stay was in room 228 and the shower curtain would not stay in the tub area so water would go onto the floor, which I think as a maintenance thing would be a bad deal it’s fixable
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酒店回复: Hello charles,Thank you for your feedback regarding the shower curtain in room 228. We appreciate your suggestions for improvements and will pass your comments along to the management team for consideration. Guest input is important to us as we strive to enhance the experience for everyone. We hope to welcome you back in the future for an even better stay.
4.0分
家庭亲子
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Very noisy, you can hear every time somebody opens and closes the door which didn’t stop till almost midnight and began again around 5 AM. Air-conditioning unit would not stay on nor would the fan and every time it shut off and turn back on it woke us up.
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酒店回复: Hello Derek,Thank you for sharing your feedback regarding your recent stay. We're sorry to hear that noise disturbances and the air-conditioning unit affected your experience. Your comments are valuable, and we will share them with our management team for their review. We strive to provide a comfortable environment for all our guests. We hope you might consider staying with us again in the future for a more restful visit.
3.0分
情侣出游
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Easy parking, clean room, reserved a king/given a queen suite. Would have preferred the king. Extremely small tub/shower toilet room. Had to request lotion and soap for the shower, none was initially provided. Would suggest pump containers of soap/shampoo/conditioners as most hotels provide. Staff was polite but not friendly. Free breakfast was just ok. Obviously nicely recently remodeled
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酒店回复: Hello Susan,Thank you for your feedback regarding your recent stay. We're glad to hear that you found the room clean and parking easy. We appreciate your suggestions about the amenities and will certainly pass them along for consideration. Your comments about the staff and breakfast will also be noted as we strive for continuous improvement. We hope to provide a more satisfying experience on your next visit.
4.0分
家庭亲子
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Requested ground floor which was not communicated to front desk even tho we requested when we made reservation and when we did on line checkin. Kunjan Boss was very apologetic and helped us bring baggage to 2nd floor as we are both handicapped. He felt very bad about it but because the hotel was full could do nothing for us. TV did not work so he came to room and fixed for us. He was very pleasant and did his very best for us. He deserves a raise as we felt he went above and beyond to help us as best he could. Room was very clean and comfortable. And great location to activities. Please give Kunjan a raise…he is a very valuable employee for you at your hotel.
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酒店回复: Hello Priscilla,Thank you for sharing your experience. We appreciate your kind words about Kunjan and his efforts to assist you during your stay, as well as your positive feedback on the cleanliness and comfort of your room. We understand that the ground floor request was not fulfilled, and we will ensure this feedback is shared with our team. We hope to have the opportunity to welcome you back in the future to provide an improved experience.
4.0分
其他
Everything about my stay was pleasant. It definitely isn't a 5 star resort, but if you're just looking good night sleep, it's perfect.
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酒店回复: Hello Will,Thank you for your feedback! We're delighted to hear that you had a pleasant stay and found our hotel suitable for a good night's sleep. We strive to provide a comfortable experience for all our guests, and your comments will help us maintain and improve our services. We hope you consider staying with us again in the future for another restful experience.
4.0分
其他
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The gentleman at check-in was very helpful with our luggage. The bed and pillows were very comfortable. The breakfast was quite good. We would have appreciated grab bars in the bathtub/shower. The room was not cleaned for our second day, even though we didn't have a Do Not Disturb sign on the door.
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酒店回复: Dear Guest,Thank you for your feedback regarding your stay. We're pleased to hear that our staff provided helpful service and that you enjoyed the comfort of your bed and our breakfast offering. Your suggestion about grab bars in the bathroom is valuable, and we will share this with our management team for future considerations. Regarding the cleaning service, we appreciate your comments and will ensure they are reviewed with our housekeeping team to enhance our guest experience. Your insights are important to us, and we hope to have the opportunity to host you again.
3.0分
情侣出游
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bed was very high- difficult to get up into
breakfast supposed to be available until 10- some itemws out by 9 and not being attended
bathroom floor slippery when wet
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酒店回复: Hello Harvey, Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the bed height, breakfast availability, and the bathroom floor. Your observations are important to us and will be taken into consideration for future improvements. We hope you enjoyed other aspects of your visit and look forward to welcoming you again.
Everything is updated nicely. Room was a little small but ok. Breakfast had a lot of people come through at the same time and not refilled. If you need an elevator, don't stay here. Only one staircase on one side of the building.
Clean and comfortable room, good breakfast, plenty of convenient parking and easy walking to restaurants, convenience stores, and some area places of interest.
Pool area is very rundown. Depth of pool not listed anywhere.
Breakfast was very limited and not refilled.
Both days all three coffee pots were out of coffee! They’d wait for all coffee to run out before making new.
Don’t realize there was a blackout shade the first night.
Shower curtain stunk up the whole bathroom.
I would recommend that the owners or staff have longer shower curtains. My stay was in room 228 and the shower curtain would not stay in the tub area so water would go onto the floor, which I think as a maintenance thing would be a bad deal it’s fixable
Very noisy, you can hear every time somebody opens and closes the door which didn’t stop till almost midnight and began again around 5 AM. Air-conditioning unit would not stay on nor would the fan and every time it shut off and turn back on it woke us up.
Easy parking, clean room, reserved a king/given a queen suite. Would have preferred the king. Extremely small tub/shower toilet room. Had to request lotion and soap for the shower, none was initially provided. Would suggest pump containers of soap/shampoo/conditioners as most hotels provide. Staff was polite but not friendly. Free breakfast was just ok. Obviously nicely recently remodeled
Requested ground floor which was not communicated to front desk even tho we requested when we made reservation and when we did on line checkin. Kunjan Boss was very apologetic and helped us bring baggage to 2nd floor as we are both handicapped. He felt very bad about it but because the hotel was full could do nothing for us. TV did not work so he came to room and fixed for us. He was very pleasant and did his very best for us. He deserves a raise as we felt he went above and beyond to help us as best he could. Room was very clean and comfortable. And great location to activities. Please give Kunjan a raise…he is a very valuable employee for you at your hotel.
Everything about my stay was pleasant. It definitely isn't a 5 star resort, but if you're just looking good night sleep, it's perfect.
The gentleman at check-in was very helpful with our luggage. The bed and pillows were very comfortable. The breakfast was quite good. We would have appreciated grab bars in the bathtub/shower. The room was not cleaned for our second day, even though we didn't have a Do Not Disturb sign on the door.
bed was very high- difficult to get up into
breakfast supposed to be available until 10- some itemws out by 9 and not being attended
bathroom floor slippery when wet