Good location. Plenty of eating options and near to activities to explore. Very friendly and helpful staff. Comfortable bedding,
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酒店回复: Hello Christian,Thank you for sharing your positive experience with our location, dining options, and friendly staff. We're pleased to hear that you found the bedding comfortable during your stay. Your feedback is valuable to us as we strive to improve our offerings and provide our guests with memorable experiences. We hope to welcome you back in the future for another enjoyable stay.
5.0分
家庭亲子
Staff was great, she gave us lots of great tips for restaurants and for getting to mammoth national park.
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酒店回复: Hello Gary,Thank you for your kind words about our staff! We’re delighted to hear that their recommendations enhanced your stay and helped you explore the beautiful Mammoth National Park. Your feedback about the staff will be shared with the team, as they strive to provide excellent service and local insight. We appreciate you taking the time to share your experience and hope to welcome you back in the future.
4.0分
家庭亲子
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The room was great, as well as the big bathroom. No complaints at all. We ate at the continental breakfast. It was good, but nothing but coffee to drink. The machine was out of order. It'd been nice if bottled water, OJ or Apple juice were made available.
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酒店回复: Hello Stuart,Thank you for your feedback. We are glad to hear you enjoyed the room and the continental breakfast. Your suggestion regarding beverage options has been noted and will be shared with the management team for future consideration. We appreciate your insights as they help us enhance our guests' experience.
2.0分
情侣出游
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Wyndham baymount hotel front desk lady was very pleasant. The room has a musty smell. The bed is a little hard. Side sleeper, shoulders hurt. Brkft was less desiring. Biscuits hard as a rock, probably the same biscuits put out all week. No gravy to attempt to soften them. Small sugar powered donuts. Waffles, egg whites, fatty sausage sticks. The only thing edible was a yogurt and a tart apple. It's not worth the extra $20 in the room rate for a brkft included. It's best to go down to the grocery store down the road for fresh food. It was decent for a one night stay.
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酒店回复: Hello randy,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our front desk staff pleasant, but we apologize for the concerns you experienced with the room odor and bed comfort. Your comments regarding breakfast have been noted, and we appreciate you bringing this to our attention. We value your insight and hope you will consider staying with us again in the future for an improved experience.
1.0分
家庭亲子
Carpet was extremely dirty and breakfast was disgusting. Food tasted old and all the cereal was stale.
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酒店回复: Hello Nancy,Thank you for sharing your feedback regarding your recent stay. We take guest comments seriously as they help us improve our services. Cleanliness and food quality are priorities for us, and your observations will be reviewed with our team. We appreciate your input, as it plays an important role in enhancing our guests' experiences in the future. Please know your concerns will be addressed accordingly.
3.0分
家庭亲子
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Our particular room had many cosmetic issues. From the stains on the footstool to the drywall on the ceiling needing repairs. The tub didnt appear to be clean and you had to slam the door to get it to latch. It just needed a lot of maintenance.
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酒店回复: Hello David,Thank you for your feedback regarding your recent stay. We appreciate your observations as they are valuable in our ongoing efforts to maintain and improve our facilities. Your comments will be shared with the appropriate departments to ensure that we address these maintenance concerns. We hope that despite the issues you encountered, you were able to enjoy some aspects of your visit and that you will consider staying with us again in the future.
3.0分
其他
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Warm up the food!
The fan in the bathroom in room 104 was so loud, we had to leave it off and just use the light from the room outside. The breakfast was good; however the warming trays were not working properly; you had to put your eggs and sausage in the microwave to get them hot so you could eat them. The only cold eggs I like are deviled eggs ant that is not what these were!
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酒店回复: Hello Catherine,Thank you for sharing your feedback regarding your recent stay. We're pleased to hear you enjoyed the breakfast, but we understand the issues with the fan and warming trays were disappointing. Your comments will be shared with the appropriate team members for review. We appreciate your input as it helps us enhance our guest experience for future visits. Thank you again for taking the time to write about your stay.
3.0分
其他
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The beds were comfortable and clean in both rooms. Below A/C unit mold was growing. The walls had a bit too many soiled spots and needs painting. Water was overflowing in the pan beneath the little refrigerator in one room. Older hotel with a brand name but run privately that needs a bit of an upgrade. The price was nice
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酒店回复: Hello Judy,Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you found the beds comfortable and clean. Your comments about the A/C unit and the overall condition of the hotel will be reviewed, as we continually strive to improve our guests' experiences. We appreciate your insights and encourage you to consider us in the future. Your perspective is valuable, and we hope to welcome you back to see any enhancements made.
4.0分
其他
Hodden Sonic
If you order Sonic, the restaurant is in the gas station on the corner…
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酒店回复: Hello David T,Thank you for your feedback regarding the dining options near the hotel. We appreciate your input and will ensure it is shared with our team for future considerations. We strive to provide guests with helpful information about local amenities and will continue to do so. Your experience is valued, and we hope you had a pleasant stay overall.
2.0分
其他
Bathroom had dirt in corners. Refrigerator hard to get into since drip pan prevented door opening without help to tip it back. Food was disappointing.
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酒店回复: Hello VICKIE,Thank you for your feedback regarding your recent stay. We appreciate your comments about the cleanliness and accessibility of the refrigerator, as well as your dining experience. Your insights help us identify areas for improvement. We will share your concerns with our team to enhance our guest experience going forward.
Good location. Plenty of eating options and near to activities to explore. Very friendly and helpful staff. Comfortable bedding,
Staff was great, she gave us lots of great tips for restaurants and for getting to mammoth national park.
The room was great, as well as the big bathroom. No complaints at all. We ate at the continental breakfast. It was good, but nothing but coffee to drink. The machine was out of order. It'd been nice if bottled water, OJ or Apple juice were made available.
Wyndham baymount hotel front desk lady was very pleasant. The room has a musty smell. The bed is a little hard. Side sleeper, shoulders hurt. Brkft was less desiring. Biscuits hard as a rock, probably the same biscuits put out all week. No gravy to attempt to soften them. Small sugar powered donuts. Waffles, egg whites, fatty sausage sticks. The only thing edible was a yogurt and a tart apple. It's not worth the extra $20 in the room rate for a brkft included. It's best to go down to the grocery store down the road for fresh food. It was decent for a one night stay.
Carpet was extremely dirty and breakfast was disgusting. Food tasted old and all the cereal was stale.
Our particular room had many cosmetic issues. From the stains on the footstool to the drywall on the ceiling needing repairs. The tub didnt appear to be clean and you had to slam the door to get it to latch. It just needed a lot of maintenance.
Warm up the food!
The fan in the bathroom in room 104 was so loud, we had to leave it off and just use the light from the room outside. The breakfast was good; however the warming trays were not working properly; you had to put your eggs and sausage in the microwave to get them hot so you could eat them. The only cold eggs I like are deviled eggs ant that is not what these were!
The beds were comfortable and clean in both rooms. Below A/C unit mold was growing. The walls had a bit too many soiled spots and needs painting. Water was overflowing in the pan beneath the little refrigerator in one room. Older hotel with a brand name but run privately that needs a bit of an upgrade. The price was nice
Hodden Sonic
If you order Sonic, the restaurant is in the gas station on the corner…
Bathroom had dirt in corners. Refrigerator hard to get into since drip pan prevented door opening without help to tip it back. Food was disappointing.