I didn't like the customer service they're rude and disrespectful, it was no breakfast but says they have it any time I would go all of a sudden they just stop serving an hr ago, the rooms were dirty with bugs almost everywhere, the shower faucet was leaking the whole time no clean towels, red liquid stains on the beds box spring door bar was loose and could tell someone broke in they just used screws to try to cover it up I would never recommend this place now I don't think I would go to any days inn locations in the future
展开
酒店回复: Hello Demarcus, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
2.0分
其他
展开
Days Inn
Upon arrival I knew I wasn’t staying there. It’s old, however the gentleman behind the counter told me the rooms have been renovated. I felt unsafe and asked for a cancellation, but it was not granted. I left and went to another hotel.
展开
酒店回复: Dear Guest, Thank you for sharing your feedback. We strive to provide a comfortable and secure environment for all guests. While we regret to hear that your experience did not meet your expectations, we appreciate your input, as it helps us improve our services. Your comments regarding safety and room conditions will be noted, and we encourage you to reach out to management for any further assistance regarding your cancellation. Your perspective is valuable to us, and we wish you well in your future travels.
4.0分
其他
The pool and the restaurant was nice and the walking trails were great and very close
1.0分
其他
展开
Dirty and no privacy!
Well first of all, they immediately had to switch our room. And when the guy brought us new keys, he tried to barge in while my daughter was literally naked but we had the privacy thing engage so he couldn’t open the door all the way. He tried to barge in again the next day to ask if we wanted to stay another night!! Where’s the privacy?! Also, my kids and swam in the pool and they tracked water thru the room, wiped it up with towels and the floors were DISGUSTING! My kids feet got gross within 10 mins of being barefoot! AND TO TOP IT OFF, there was a joint on the top of the bathroom door frame even tho it was supposed to be non smoking! I have pictures of this and I’m not happy and not coming back. Only good thing about this place was the pool. Highly upset.
展开
酒店回复: Hello Courtney,Thank you for sharing your concerns regarding your recent stay. We take guest feedback seriously, and I assure you your comments about privacy and cleanliness will be communicated to the management team for their review. It's regrettable to hear that you had these experiences, particularly regarding your family's comfort. We appreciate your feedback about the pool, and we hope you will consider sharing your thoughts directly with management as they continue to work on improvements. Your feedback is invaluable to us.
2.0分
家庭亲子
展开
The a/c in 1st room didn’t cool and lady told me to put it on not auto and lower to 60. Still not cool and sounded like it was leaking water. 2nd room it was a bit fresher/cooler but still should be colder and I couldnt lower this ac lower than 67. There is no attendant in the office but guess they live there. It’s outdated and each room the sheets had stains! Still price could still be lower then what it was for what you are getting there trying to save a bit.
展开
酒店回复: Hello Mayra,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the air conditioning and the cleanliness of the sheets. Our team is committed to maintaining a comfortable environment for all our guests, and we take your observations seriously. Your insights will be shared with management to consider improvements in our services and accommodations for the future. Thank you again for your feedback.
2.0分
家庭亲子
展开
Issues with pool time pool hours posted in room state it is open till 9pm went to swim at 7:45pm and the pool was locked went and asked and the guy said hours have changed it closes at 8pm not 9 and its 7:45 so thats close enough but it was not posted anywhere that it closes at 8 just very unprofessional.
展开
酒店回复: Hello April,Thank you for sharing your feedback regarding the pool hours during your stay. We understand how important accurate information is for our guests, and we will ensure that proper communication about pool hours is reinforced. Your insights are valuable to us as we strive to enhance our guest experience in the future. We hope you still enjoyed your time with us overall and appreciate your understanding.
3.0分
其他
展开
Large room, but not clean, horrible service!
I left a great review on last visit..this time my room was not very clean, floor was dirty, covers stained on both beds..had 2 towels.. there were 4 of us and 4 were included in reservation...requested more towels, they said they didn't have any. Also your expected to use your shower towel for the pool which has no hours posted, so whenever they say get out you gotta get out..lady said pools closed and to get out quick just do she could lock it, one night pool closed at 11, next day it wasn't even 9 yet. We travel frequently but this is a place we will not stay at again.
展开
酒店回复: Hello Andrea, Thank you for sharing your experience. We take all feedback seriously and will review your comments regarding the cleanliness of your room and the towel situation with the team. Pool hours should always be communicated clearly, and we appreciate your input on that aspect. Your insights help us to improve our services. We hope you find accommodations that meet your needs during your future travels.
3.0分
情侣出游
It was average. I thought the staff was fine. The cost was high for what it was. The breakfast was below average.
展开
酒店回复: Hello Angela, Thank you for your feedback. We appreciate your comments regarding the staff and will make sure they are recognized for their efforts. We continuously strive to improve our offerings, including breakfast options, to meet guest expectations. Your insights are valuable in helping us enhance future experiences for all guests. We hope you’ll consider staying with us again to see any improvements made.
3.0分
其他
展开
The breakfast was laughable. There were literally 6 pre-packed danishes. 10 small packaged muffins. A handful of granola bars and 2 types of cereal. I saw a toaster but no bread or bagels
展开
酒店回复: Hello Terrance,Thank you for your feedback regarding the breakfast options during your stay. We value guest insights and will take your comments into consideration when reviewing our offerings. We're committed to enhancing the overall experience and appreciate you sharing your thoughts on the breakfast selection during your visit. Your experience helps us to improve for future guests.
满足了我的需求。没什么花哨的功能。
I didn't like the customer service they're rude and disrespectful, it was no breakfast but says they have it any time I would go all of a sudden they just stop serving an hr ago, the rooms were dirty with bugs almost everywhere, the shower faucet was leaking the whole time no clean towels, red liquid stains on the beds box spring door bar was loose and could tell someone broke in they just used screws to try to cover it up I would never recommend this place now I don't think I would go to any days inn locations in the future
Days Inn
Upon arrival I knew I wasn’t staying there. It’s old, however the gentleman behind the counter told me the rooms have been renovated. I felt unsafe and asked for a cancellation, but it was not granted. I left and went to another hotel.
The pool and the restaurant was nice and the walking trails were great and very close
Dirty and no privacy!
Well first of all, they immediately had to switch our room. And when the guy brought us new keys, he tried to barge in while my daughter was literally naked but we had the privacy thing engage so he couldn’t open the door all the way. He tried to barge in again the next day to ask if we wanted to stay another night!! Where’s the privacy?! Also, my kids and swam in the pool and they tracked water thru the room, wiped it up with towels and the floors were DISGUSTING! My kids feet got gross within 10 mins of being barefoot! AND TO TOP IT OFF, there was a joint on the top of the bathroom door frame even tho it was supposed to be non smoking! I have pictures of this and I’m not happy and not coming back. Only good thing about this place was the pool. Highly upset.
The a/c in 1st room didn’t cool and lady told me to put it on not auto and lower to 60. Still not cool and sounded like it was leaking water. 2nd room it was a bit fresher/cooler but still should be colder and I couldnt lower this ac lower than 67. There is no attendant in the office but guess they live there. It’s outdated and each room the sheets had stains! Still price could still be lower then what it was for what you are getting there trying to save a bit.
Issues with pool time pool hours posted in room state it is open till 9pm went to swim at 7:45pm and the pool was locked went and asked and the guy said hours have changed it closes at 8pm not 9 and its 7:45 so thats close enough but it was not posted anywhere that it closes at 8 just very unprofessional.
Large room, but not clean, horrible service!
I left a great review on last visit..this time my room was not very clean, floor was dirty, covers stained on both beds..had 2 towels.. there were 4 of us and 4 were included in reservation...requested more towels, they said they didn't have any. Also your expected to use your shower towel for the pool which has no hours posted, so whenever they say get out you gotta get out..lady said pools closed and to get out quick just do she could lock it, one night pool closed at 11, next day it wasn't even 9 yet. We travel frequently but this is a place we will not stay at again.
It was average. I thought the staff was fine. The cost was high for what it was. The breakfast was below average.
The breakfast was laughable. There were literally 6 pre-packed danishes. 10 small packaged muffins. A handful of granola bars and 2 types of cereal. I saw a toaster but no bread or bagels