All of it was bad the room didn’t have TV so I called the front she said there was nothing that could be done so I hung up said I’ll give her some time to figure it out called back changed rooms then no ashtray in new room called said there was nothing she could do for me it was just a terrible experience.
1.0分
其他
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There was a dark spot on the duvet cover and on the bottom sheet that looks like the sheets had not been changed and we’re dirty one morning. I went down to breakfast and the milk in the carton with sour the orange juice and the orange juice dispenser was bad and tasted bad was discoloured. There’s no one at the service desk to help and you have to ring a bell. The room smelled mouldy.
1.0分
情侣出游
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Waited almost 25 minutes to get checked in because nobody was in the lobby. The room was stinky smell like cigarettes and housekeeping. Tried to come in both doors at 10:00 a.m. when check-in was at 11:00 without knocking just opening the doors.
2.0分
其他
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Air conditioning worked well, was very quiet. Wi-fi was horrible. Couldn't get it to work most of the time, even with staff help. Blamed our computers! Breakfasts were minimal, sometimes less! Location was good, cleaning staff were good. Hot water was abundant. Probably won't stay there again, compared to other places we've stayed in Burleson.
5.0分
其他
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I have recently sprained my ankle, and the gentleman's on duty at the desk was able to arrange a ground floor room for me. To say that I’m grateful is an understatement.
3.0分
其他
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OK for a one time visit but I wouldn’t stay again
A/C works great, bed comfy but room smells like mold. It was recently renovated but it is old and needs touching up. Thankfully it has vinyl floors, no carpeting.
1.0分
其他
Bed bugs! The room was filthy with sticky table surfaces, trash in the room and hair on the bed. Then we saw the bed bugs.
1.0分
商务出差
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I didn't like the customer service they're rude and disrespectful, it was no breakfast but says they have it any time I would go all of a sudden they just stop serving an hr ago, the rooms were dirty with bugs almost everywhere, the shower faucet was leaking the whole time no clean towels, red liquid stains on the beds box spring door bar was loose and could tell someone broke in they just used screws to try to cover it up I would never recommend this place now I don't think I would go to any days inn locations in the future
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酒店回复: Hello Demarcus, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
满足了我的需求。没什么花哨的功能。
好的
All of it was bad the room didn’t have TV so I called the front she said there was nothing that could be done so I hung up said I’ll give her some time to figure it out called back changed rooms then no ashtray in new room called said there was nothing she could do for me it was just a terrible experience.
There was a dark spot on the duvet cover and on the bottom sheet that looks like the sheets had not been changed and we’re dirty one morning. I went down to breakfast and the milk in the carton with sour the orange juice and the orange juice dispenser was bad and tasted bad was discoloured. There’s no one at the service desk to help and you have to ring a bell. The room smelled mouldy.
Waited almost 25 minutes to get checked in because nobody was in the lobby. The room was stinky smell like cigarettes and housekeeping. Tried to come in both doors at 10:00 a.m. when check-in was at 11:00 without knocking just opening the doors.
Air conditioning worked well, was very quiet. Wi-fi was horrible. Couldn't get it to work most of the time, even with staff help. Blamed our computers! Breakfasts were minimal, sometimes less! Location was good, cleaning staff were good. Hot water was abundant. Probably won't stay there again, compared to other places we've stayed in Burleson.
I have recently sprained my ankle, and the gentleman's on duty at the desk was able to arrange a ground floor room for me. To say that I’m grateful is an understatement.
OK for a one time visit but I wouldn’t stay again
A/C works great, bed comfy but room smells like mold. It was recently renovated but it is old and needs touching up. Thankfully it has vinyl floors, no carpeting.
Bed bugs! The room was filthy with sticky table surfaces, trash in the room and hair on the bed. Then we saw the bed bugs.
I didn't like the customer service they're rude and disrespectful, it was no breakfast but says they have it any time I would go all of a sudden they just stop serving an hr ago, the rooms were dirty with bugs almost everywhere, the shower faucet was leaking the whole time no clean towels, red liquid stains on the beds box spring door bar was loose and could tell someone broke in they just used screws to try to cover it up I would never recommend this place now I don't think I would go to any days inn locations in the future