酒店回复: Thank you for your feedback and for being our guest recently. We have shared your feedback with the Housekeeping and Maintenance Team so that they have the opportunity to make corrections to the room. We apologize for any inconveniences and we hope to have the opportunity to have you as our guest again in the near future.
酒店回复: Thank you for your amazing review! We’re thrilled you enjoyed another stay with us at Econo Lodge. It’s also wonderful to hear that you enjoyed your overall experience. We appreciate your kind words and look forward to welcoming you back to the Econo Lodge for another stay if you are ever back in the area.Thank you again for your business over the years and we truly appreciate being your go to hotel.Sincerely,Guest Services ManagerEcono Lodge by Choice HotelsChristiansburg - Blacksburg VA
2.0分
其他
原文
翻译提供方：Google
不满意。
房间非常陈旧，床硬得像石头，被子像纸一样。早餐简直是笑话，唯一好的就是淋浴。
价格也太高了。我知道这是弗吉尼亚理工大学的比赛，但一晚的价格绝对荒谬。
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酒店回复: Thank your for being our guests. We apologize that we did not meet all of your expectations and that you did not enjoy your stay. The Econo Lodge hotel is always priced much lower than the competitors in the area as we are not a brand new hotel with all of the bells and whistles we do try very hard to provide all of our guests with a comfortable and clean stay. We want you to know that we truly appreciate your business and for choosing to stay with us at the Econo Lodge. Happy Holidays! Econo Lodge by Choice Hotels
酒店回复: Thank you for being our guests recently. We apologize that we didn't meet all of your expectations. When travelling back to the area please allow us to provide you with a ground floor room so you do not have to take the stairs.We're glad our location suited your needs and that you enjoyed the peaceful setting. It's wonderful that our staff made such a positive impression on you, and they will appreciate the recognition! We hope to welcome you back for another great stay, so please feel free to return to anytime.Sincerely,Guest Services Manager
5.0分
其他
原文
翻译提供方：Google
方便
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酒店回复: Thank you for staying with us and taking the time to share your feedback and your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services.Your loyalty is always important to us. It is always a pleasure to receive positive feedback about the Econo Lodge !Please visit us again soon as we are so excited to have you return as our guest. We always like to know when our guest or guests enjoy time with us as satisfaction is important to our team!Please come see us again whenever you're in the area of Christiansburg and Blacksburg, we would be more than happy to have you!Kind Regards,Guest Services ManagerEcono Lodge by Choice HotelsChristiansburg-Blacksburg VA2024 Gold Award Winner for Choice Hotels
4.0分
其他
原文
翻译提供方：Google
好吧
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酒店回复: Thank you for being our guest at the Econo Lodge. We look forward to having you come and stay with us again in the near future. Kind Regards,Guest Services Manager
1.0分
情侣出游
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It was so disgusting that we didn’t even stay , drove the 4 hours home at night after an exhausting day! Sketchy place and definitely didn’t feel like a safe choice .
1.0分
家庭亲子
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Room was super run down. Dirty padded bench, covered in stains. Stains on the comforter. Broken table. Just horrible condition for a $250 night. Barely worth $50
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酒店回复: Thank you for letting us know about your stay with us. We have replaced the bedspread,bench, and desk. We truly apologize for any inconviences as we want all of our guests to have a great stay. Whether staying with us or at any other hotel please inform the front desk immediately so that they can address your concerns while at the property as the front desk associates can easily assist with switching rooms. We truly apologize that our housekeeping team failed to inform us about the bench/ desk/ bedspread but we want you to know that we have taken care of these concerns for all of our future guests. Have a nice day and thank you again for your feedback. We hope that we have the oppurtunity to host you again when in the area. Kind Regards,Guest Services Manager
2.0分
其他
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I won’t be back
A dump. Cigarette burns in the comforter and carpet, stains on furniture and carpet, smokey smell, just a well worn room without any maintenance nor upkeep. Free breakfast offering was thin/weak, but the room was worse.
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酒店回复: Thank you for your feedback. We are sorry to hear that your experience with us did not meet all of your expectations, especially as you had stayed with us for two nights and had two rooms on a busy football game weekend. We wish you would have brought this matter to our attention once you had checked in as we could have easily switched rooms with you. Your comments about the room and overall experience are concerning and not reflective of the high standards we strive to maintain from our housekeeping team. Please accept our sincerest apologies for the inconvenience you encountered. We take feedback like yours seriously and have shared your concerns with our team. While we are disappointed that we didn't deliver the experience you deserved, we do have plans for upgrades in the future. It is our hope you'll consider staying with us again soon for a much better experience.Sincerely,Guest Services Manager
1.0分
其他
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Torn blankets, stains on the ceilings, spider webs and a filthy door that looks like someone tried to claw their way out. Not a 3+ star facility and I paid WAY too much to stay here out of parent weekend desperation.
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酒店回复: Thank you for being our guests recently, we apologize that we did not meet all of your expectations during your recent stay. We have shared your feedback with the Housekeeping and Maintenance teams so they have the oppurtunity to correct all of the concerns you have brought to our attention.Once Again, we apologize for any inconviences and we will continue to strive to do our best to provide all of our guests with a much better stay in the future.Kind Regards,Guest Services Manager
我喜欢前台的绅士，他们很友善。
房间本身需要彻底清洁，修理坏掉的灯，彻底清洁或更换家具，清除浴室里的霉菌！！！哦，房间里的味道太难闻了！
我永远不会让任何人住在那里，我绝对不会再回来了！
布莱克斯堡的绝佳停留地点。我们很随和，只需要一间睡觉的房间。工作人员非常友好，房间保持干净。我们还会继续使用，因为我们会去该地区。
不满意。
房间非常陈旧，床硬得像石头，被子像纸一样。早餐简直是笑话，唯一好的就是淋浴。
价格也太高了。我知道这是弗吉尼亚理工大学的比赛，但一晚的价格绝对荒谬。
床一点都不舒服，经常痛醒。工作人员彬彬有礼，很棒。该地区的食物选择很多。电梯坏了，必须走楼梯才能到房间。
方便
好吧
It was so disgusting that we didn’t even stay , drove the 4 hours home at night after an exhausting day! Sketchy place and definitely didn’t feel like a safe choice .
Room was super run down. Dirty padded bench, covered in stains. Stains on the comforter. Broken table. Just horrible condition for a $250 night. Barely worth $50
I won’t be back
A dump. Cigarette burns in the comforter and carpet, stains on furniture and carpet, smokey smell, just a well worn room without any maintenance nor upkeep. Free breakfast offering was thin/weak, but the room was worse.
Torn blankets, stains on the ceilings, spider webs and a filthy door that looks like someone tried to claw their way out. Not a 3+ star facility and I paid WAY too much to stay here out of parent weekend desperation.