酒店回复: Thank you very much for your comment! We’re delighted that you enjoyed your stay, appreciated the cleanliness of the room, and found our staff welcoming. We’ve taken note of your feedback regarding the gym equipment and will keep it in mind for future improvements. We look forward to welcoming you back!
5.0分
其他
原文
翻译提供方：Google
装修一新的场所，一尘不染的房间和彬彬有礼的员工。
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酒店回复: Thank you for sharing your kind feedback! We’re delighted to hear that you enjoyed our newly renovated premises, spotless room, and courteous staff. Your comfort is our priority, and we truly appreciate you choosing to stay with us. We hope to welcome you back again soon! Thanks so much,Comfort Inn and Suites.
3.0分
情侣出游
原文
翻译提供方：Google
家具和地板应该更换了。早餐质量非常好。
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酒店回复: Thank you for sharing your feedback. We appreciate your comments regarding the furniture, flooring, and breakfast. Your input helps us identify areas where we can improve, and we’ll review these concerns with our team to enhance the guest experience. We hope to have another opportunity to welcome you back for a more enjoyable stay.
4.0分
商务出差
Clean room, parking lot full of trucks taking up too many spots but not the hotels fault. Easy check in large room
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酒店回复: Thank you for choosing Comfort Inn & Suites and for sharing your feedback. We're glad to hear you enjoyed our clean and spacious room and had an easy check-in experience.We understand the parking situation can sometimes be challenging when large trucks occupy multiple spaces, and while it’s not always within our control, we do appreciate your understanding. Your feedback helps us better assist future guests.We hope to welcome you back again soon!
4.0分
其他
Very nice room clean . Would have liked to connect to Netflix thru tv ,but apparently it’s not setup for that. Would stay here again
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酒店回复: Thank you for staying with us and for sharing your feedback. We're happy to hear you enjoyed our clean and comfortable room!We appreciate your suggestion about connecting to Netflix through the TV — we’ll certainly share this with our team as we look for ways to enhance our guest experience.We’re glad to know you would stay with us again, and we look forward to welcoming you back soon!
5.0分
其他
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Beautiful hotel!! Nicely maintained and great breakfast. Construction outside means the parking is a bit limited at the moment but otherwise our stay was lovely!
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酒店回复: Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay and our breakfast. We appreciate your understanding regarding the temporary construction — we’re glad it didn’t take away from your overall experience. We hope to welcome you back again soon! Aditya
1.0分
家庭亲子
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Terrible… tv did not work…shower door wouldn’t stay shut… mini fridge defrosted and got our suitcase soaked… zero help from the front desk… manager never never reached out like I was promised… I wouldn’t recommend this dump to an enemy
1.0分
家庭亲子
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Overall the young lady at the front desk was very rude to my wife,the room had an odor,the tub was stained,and the room just wasn’t up to par. We wouldn’t recommend this particular Comfort Inn to anyone!!!! They definitely need to do better!!!! 😡😡
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酒店回复: Dear Guest,We sincerely apologize for the experience you described. This is certainly not the impression we want to leave our guests with. Your comments regarding the room condition and staff interaction have been shared with our management and housekeeping teams for immediate attention and retraining. We truly appreciate your feedback and hope you’ll give us another opportunity to provide you with a much-improved stay.
2.0分
其他
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Staff at front desk told me she changed the date on my stay when she actually just booked a second stay and I needed up being charged for both stays. Couldn’t cancel online and couldn’t get an actual person on the phone.
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酒店回复: Dear Guest,We’re very sorry to hear about the confusion with your reservation and the inconvenience it caused. This is certainly not the experience we want our guests to have. Please reach out to our front desk directly so we can review your charges and assist in resolving the matter. We appreciate your patience and the opportunity to make this right.
我们被分配到的第一个房间空调坏了。酒店给我们换了另一个房间，虽然小了一点，但非常干净舒适。早餐真的很不错，不过前台工作人员可以再热情一些。
房间很干净，工作人员也很热情。泳池很棒，但是健身器材有点老旧生锈了。不过，我总体上还是很满意的。
装修一新的场所，一尘不染的房间和彬彬有礼的员工。
家具和地板应该更换了。早餐质量非常好。
Clean room, parking lot full of trucks taking up too many spots but not the hotels fault. Easy check in large room
Very nice room clean . Would have liked to connect to Netflix thru tv ,but apparently it’s not setup for that. Would stay here again
Beautiful hotel!! Nicely maintained and great breakfast. Construction outside means the parking is a bit limited at the moment but otherwise our stay was lovely!
Terrible… tv did not work…shower door wouldn’t stay shut… mini fridge defrosted and got our suitcase soaked… zero help from the front desk… manager never never reached out like I was promised… I wouldn’t recommend this dump to an enemy
Overall the young lady at the front desk was very rude to my wife,the room had an odor,the tub was stained,and the room just wasn’t up to par. We wouldn’t recommend this particular Comfort Inn to anyone!!!! They definitely need to do better!!!! 😡😡
Staff at front desk told me she changed the date on my stay when she actually just booked a second stay and I needed up being charged for both stays. Couldn’t cancel online and couldn’t get an actual person on the phone.