酒店回复: Thank you for taking time for reviews. your feedback is very important to us.
3.0分
其他
原文
翻译提供方：Google
好的
展开
酒店回复: Hello Dear,Thank you for taking time and complete our online review. your feedback is very important to us. I apologize for the any inconvenience with your stay. we try our best that you have great stay.
5.0分
商务出差
原文
翻译提供方：Google
伟大的。
我对这个位置很满意。
酒店回复: Thank you for staying with and your review
4.0分
其他
展开
Overall the customer service and staff was very good. Super nice and very accommodating. The toilets were loose in our rooms, the faucets in the bathtubs were super loose. The windows needed caulked (it looked like just foam but no caulk). The floors in our rooms were filthy. Definitely need swept/mopped/steam mopped. The breakfast was the typical
Continental breakfast.
展开
酒店回复: Hi Dear,Thank you for taking time and complete our online review. your feedback is very important to us. I apologized for the any inconvenience with your stay. your feedback is very important to us.
1.0分
其他
展开
Gross smell in room
Room smelled like urine. Was worse smelling turning on the ac. We dealt with it due to being so tired. Next morning I went to get coffee and some breakfast. One of the staff (short lady with Bob haircut) was talking to another gentleman that also worked there. She said something funny, and I giggled. She in turn accused me of making fun of her. I didn’t even say anything. The gentleman stood up for me, and said “no she didn’t” and “why would she do that”. It ruined my morning, and when my morning gets ruined, it carries over to the rest of the day. First and only rudeness in all of Tennessee!
展开
酒店回复: Thank you for taking time and complete our online review. your feedback is very important to us. I apologized for the any inconvenient with your stay.I will share this feedback to all my employee. so next time you or other guest doesn't experiences on those type situation.
3.0分
其他
展开
The Air Conditioner and the sink were leaking all
Over the floor. It’s usually a solid hotel with a few knick knacks here and there but this time it soaked all my clothes!!
展开
酒店回复: Thank you for taking time and complete our online review. your feedback is very important to us.I apologized for the any inconvenience with your stay. We will looking into that room that you have stay and will take care of the issue.
2.0分
其他
Awful smell
The room smelled like stale cigarettes and sweat. The smell was in everything including the pillows.
展开
酒店回复: Hello Dear,Thank you for taking time and complete our online review. your feedback is very important to us. I apologize for the any inconvenience with your stay. we try our best that you have great stay.
我在这里住过几次了，前台员工都非常乐于助人且友好。房间和浴室里有一些小瑕疵。淋浴间里的防滑垫很久没拿起来清洗了，上面排水孔里都是霉菌。总的来说，这是一次不错的住宿体验，如果需要的话，我还会再来。
前台办理入住时非常友好，考虑到我到的很晚，这点非常棒。床很舒服，房间很大也很安静。下次还会选择住在这里。
服务不错，房间也挺好。就是有点不干净，到处都是棉絮和灰尘。
上次还有一段在施工，这次好像已经施工完毕了，不错。
上次房间里没有椅子，但这次有。
另外，房间每天都有人打扫，真是太好了。
好的
伟大的。
我对这个位置很满意。
Overall the customer service and staff was very good. Super nice and very accommodating. The toilets were loose in our rooms, the faucets in the bathtubs were super loose. The windows needed caulked (it looked like just foam but no caulk). The floors in our rooms were filthy. Definitely need swept/mopped/steam mopped. The breakfast was the typical
Continental breakfast.
Gross smell in room
Room smelled like urine. Was worse smelling turning on the ac. We dealt with it due to being so tired. Next morning I went to get coffee and some breakfast. One of the staff (short lady with Bob haircut) was talking to another gentleman that also worked there. She said something funny, and I giggled. She in turn accused me of making fun of her. I didn’t even say anything. The gentleman stood up for me, and said “no she didn’t” and “why would she do that”. It ruined my morning, and when my morning gets ruined, it carries over to the rest of the day. First and only rudeness in all of Tennessee!
The Air Conditioner and the sink were leaking all
Over the floor. It’s usually a solid hotel with a few knick knacks here and there but this time it soaked all my clothes!!
Awful smell
The room smelled like stale cigarettes and sweat. The smell was in everything including the pillows.