酒店回复: Hi Roxana,Thank you for your feedback! We're pleased to know that you found the hotel clean. If there's anything specific you'd like to share about your experience or suggestions for improvement, we'd love to hear it. We hope to see you again soon!
4.0分
其他
The room itself was very clean, but other parts of the hotel could use a little upgrade due to wear.
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酒店回复: Dear Guest,Thank you for your feedback! We're happy to hear that you found your room clean. We also appreciate your suggestion about upgrading other areas of the hotel, and we will certainly take that into consideration as we plan for improvements. We hope to provide an even better experience during your next stay!
4.0分
家庭亲子
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Property was quiet and the staff was polite and helpful. The floors could have used a good mopping but everything else was clean. The pillows and sheets are good quality. The beds were a little firmer than I usually like but we slept great.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re pleased to hear that you enjoyed the quiet environment and found our staff to be polite and helpful. We appreciate your feedback regarding the floors and will make sure to address that. We're glad you had a restful stay and look forward to welcoming you again soon!
4.0分
家庭亲子
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The nice lady at checkin i believe whos name is Jen was so pleasant. Because ******* doesn't give options for rooms we found we were booked on the 2nd floor. My wife cant climb stairs so Jen moved us to the first floor when they were sold out. This was a huge help for us. I would highly suggest anti slip strips be put on the bath tub floors . I almost slipped and fell while taking a shower. Add room options to the online bookings. The parking lot is huge
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酒店回复: Dear Guest,Thank you for your thoughtful feedback! We’re so glad to hear that Jen made your check-in experience pleasant and that she was able to accommodate your request to move to the first floor. We appreciate your suggestion about adding anti-slip strips in the bathtub for safety, and we will certainly consider that for future improvements. We also value your input about room options in the online booking process and will share this with the team. We’re happy to hear the parking lot was convenient for you, and we look forward to welcoming you back soon!
4.0分
其他
Nice clean room, but the first night the tv remote didn't work. We got a remote for day 2
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear that you found the room clean. We apologize for the inconvenience with the TV remote on your first night, but we’re happy to know it was resolved for day two. We appreciate you bringing this to our attention and look forward to welcoming you back for an even better stay!
1.0分
其他
It’s the worst experience ever for me, dirty sheets, dirty bathroom, ac has issues with the throat.
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酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. Cleanliness and comfort are very important to us, and we regret that we fell short in these areas. Your feedback will be shared with the team to address the concerns you’ve mentioned, including the AC and housekeeping issues. We truly appreciate your input and hope to have the opportunity to provide you with a much better experience in the future.
2.0分
其他
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Don’t stay here.
The main thing that bothered us was there wasn’t an elevator and we was in the second floor. My wife has back problems so having to climb the stairs several times a day was hard for her. The other thing was we made reservations for 4 adults in our room. We only had 2 towels and 2 wash clothes. We had to go down and ask for more and even then we didn’t get them immediately. The place was out dated also. Front desk help was ok . Won’t stay again.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the lack of an elevator and the shortage of towels in your room. We understand how important comfort is, especially when dealing with mobility issues, and we will share your concerns with our team to improve our service. We also appreciate your comments on the property’s condition and will take them into account for future updates. We hope you will reconsider staying with us in the future.
5.0分
其他
Always a great place to stay. Never had any problems in the past 10 years ive been traveling
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酒店回复: Dear Guest,Thank you for your loyalty and kind words! We're thrilled to hear you've had a great experience with us over the past 10 years. We truly appreciate your continued trust and look forward to welcoming you for many more stays to come!
这里又好又安静。
适合短期入住的旅客。
干净的
The room itself was very clean, but other parts of the hotel could use a little upgrade due to wear.
Property was quiet and the staff was polite and helpful. The floors could have used a good mopping but everything else was clean. The pillows and sheets are good quality. The beds were a little firmer than I usually like but we slept great.
The nice lady at checkin i believe whos name is Jen was so pleasant. Because ******* doesn't give options for rooms we found we were booked on the 2nd floor. My wife cant climb stairs so Jen moved us to the first floor when they were sold out. This was a huge help for us. I would highly suggest anti slip strips be put on the bath tub floors . I almost slipped and fell while taking a shower. Add room options to the online bookings. The parking lot is huge
Nice clean room, but the first night the tv remote didn't work. We got a remote for day 2
It’s the worst experience ever for me, dirty sheets, dirty bathroom, ac has issues with the throat.
Don’t stay here.
The main thing that bothered us was there wasn’t an elevator and we was in the second floor. My wife has back problems so having to climb the stairs several times a day was hard for her. The other thing was we made reservations for 4 adults in our room. We only had 2 towels and 2 wash clothes. We had to go down and ask for more and even then we didn’t get them immediately. The place was out dated also. Front desk help was ok . Won’t stay again.
Always a great place to stay. Never had any problems in the past 10 years ive been traveling