酒店回复: Thank you for sharing your feedback about your stay at Quality Inn. I sincerely apologize for not meeting your expectations and appreciate your insights as a valued Choice Privileges member. Your concerns are important to us, and we are committed to improving our services to enhance guest experiences. We hope to have the opportunity to host you again and provide the exceptional stay you deserve.
2.0分
家庭亲子
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I was exhausted when I got there, so didn't complain.... But
There were two beds in the room. It was obvious someone had been laying on top of the first one. It was still made, but very disheveled. There were urine droplets on the floor on the bathroom.
Someone attempted to come in in the middle of the night. I heard the key lock unlock, but the bar was locked.... And it moved, so someone definitely had a key to the room.
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酒店回复: Thank you for taking the time to complete our survey regarding your recent stay at Quality Inn. As a valued member, your feedback is important to us. We continually strive to enhance our guests' experiences, and your insights help us improve. We look forward to welcoming you again soon
2.0分
其他
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Checked in at 7pm and there was a sign at the desk to call to check in, which seems a little early for that. Got to the room and the door was open and I really think one of the beds was used! It wasn’t tucked in and there was a hair in the sheets. The other was fine but the bathroom was pretty filthy.
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酒店回复: Thank you for sharing your feedback about your stay at Quality Inn. I sincerely apologize for not meeting your expectations and appreciate your insights as a valued Choice Privileges member. Your concerns are important to us, and we are committed to improving our services to enhance guest experiences. We hope to have the opportunity to host you again and provide the exceptional stay you deserve
1.0分
其他
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Elevator wasn't working. Walked up 3 flights, you can hear traffic on 95 in the room, dark curtain didn't close over window to help block out light and sound. Bathroom shower curtain had mildew and shower water had 2 settings hot and burn yourself. First time i have ever complained about a hotel. Will never go back
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酒店回复: Thank you for sharing your feedback about your stay at Quality Inn. I sincerely apologize for not meeting your expectations and appreciate your insights as a valued Choice Privileges member. Your concerns are important to us, and we are committed to improving our services to enhance guest experiences. We hope to have the opportunity to host you again and provide the exceptional stay you deserve
2.0分
其他
Room wasn't clean. Front desk did not want to give us the needed towels. The cleaning staff was blaring their phone on loud on speaker.
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酒店回复: Thank you for sharing your feedback about your stay at Quality Inn. I sincerely apologize for not meeting your expectations and appreciate your insights as a valued Choice Privileges member. Your concerns are important to us, and we are committed to improving our services to enhance guest experiences. We hope to have the opportunity to host you again and provide the exceptional stay you deserve
1.0分
商务出差
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And all my years of traveling, this was one of the worst hotels first, let me stop by the first room that they gave us was dirty. That air heating unit had mowed on it. There was a mouse trap underneath of the bed when I looked at the mouse trap and saw the bed mattress on the side of it. It had stains, which made me look at the mattress itself. I can’t believe they left that mattress in that room. It needed to be disposed of by hazmat. The elevators was broken so we had to take the stairway which the stairway has so many watches of bugs in it from spiders to bees to the fake ladybugs. I have pictures of this to prove it this place is so disgusting. It should have -5. The health inspectors need to go look at this place.
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酒店回复: Thank you for sharing your feedback about your stay at Quality Inn. I sincerely apologize for not meeting your expectations and appreciate your insights as a valued Choice Privileges member. Your concerns are important to us, and we are committed to improving our services to enhance guest experiences. We hope to have the opportunity to host you again and provide the exceptional stay you deserve
4.0分
其他
Room was ok. The air freshener that was used in the halls was overpowering. The breakfast was ok but nothing special.
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酒店回复: Thank you for taking the time to complete our survey regarding your recent stay at Quality Inn. As a valued member, your feedback is important to us. We continually strive to enhance our guests' experiences, and your insights help us improve. We look forward to welcoming you again soon
3.0分
其他
Room was good. Staff not very friendly at all. Key device did not open door several times. Elevator not working.
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酒店回复: Thank you for sharing your feedback about your stay at Quality Inn. I sincerely apologize for not meeting your expectations and appreciate your insights as a valued Choice Privileges member. Your concerns are important to us, and we are committed to improving our services to enhance guest experiences. We hope to have the opportunity to host you again and provide the exceptional stay you deserve
5.0分
其他
I was greeted by a friendly staff. My room had a comfortable bed with plenty of hot water.
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酒店回复: Thank you for taking the time to complete our survey regarding your recent stay at Quality Inn. As a valued member, your feedback is important to us. We continually strive to enhance our guests' experiences, and your insights help us improve. We look forward to welcoming you again soon
我们到得很晚，所以它只是个过夜的地方。我们在这里住过很多次了，对得起这个价格。早餐还行。员工也很友善。
欢迎仪式让人很不满意，地方的清洁度也让人不满意......有一股可怕的潮湿气味。
I was exhausted when I got there, so didn't complain.... But
There were two beds in the room. It was obvious someone had been laying on top of the first one. It was still made, but very disheveled. There were urine droplets on the floor on the bathroom.
Someone attempted to come in in the middle of the night. I heard the key lock unlock, but the bar was locked.... And it moved, so someone definitely had a key to the room.
Checked in at 7pm and there was a sign at the desk to call to check in, which seems a little early for that. Got to the room and the door was open and I really think one of the beds was used! It wasn’t tucked in and there was a hair in the sheets. The other was fine but the bathroom was pretty filthy.
Elevator wasn't working. Walked up 3 flights, you can hear traffic on 95 in the room, dark curtain didn't close over window to help block out light and sound. Bathroom shower curtain had mildew and shower water had 2 settings hot and burn yourself. First time i have ever complained about a hotel. Will never go back
Room wasn't clean. Front desk did not want to give us the needed towels. The cleaning staff was blaring their phone on loud on speaker.
And all my years of traveling, this was one of the worst hotels first, let me stop by the first room that they gave us was dirty. That air heating unit had mowed on it. There was a mouse trap underneath of the bed when I looked at the mouse trap and saw the bed mattress on the side of it. It had stains, which made me look at the mattress itself. I can’t believe they left that mattress in that room. It needed to be disposed of by hazmat. The elevators was broken so we had to take the stairway which the stairway has so many watches of bugs in it from spiders to bees to the fake ladybugs. I have pictures of this to prove it this place is so disgusting. It should have -5. The health inspectors need to go look at this place.
Room was ok. The air freshener that was used in the halls was overpowering. The breakfast was ok but nothing special.
Room was good. Staff not very friendly at all. Key device did not open door several times. Elevator not working.
I was greeted by a friendly staff. My room had a comfortable bed with plenty of hot water.