酒店回复: Dear RAYMOND,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
5.0分
其他
原文
翻译提供方：Google
伟大的
2.0分
其他
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Uncomfortable and frustrating
The bed was extremely uncomfortable, hard spring matress that squeaked when we moved and had the tiniest pillows! Wound up waking up at 530am because my back hurt so bad I couldn't lay in the bed anymore. The room was outdated, the alarm clock was broken and making a static noise in my ear (had to unplug it from behind the bed to get it to stop), there werent enough outlets (we had to unplug lamps on the other side of the room to charge our phones). Lastly, we like to leave the bathroom light on with the door cracked for just a little light. Unfortunately, the vent fan and light were on the same switch, so we had to listen to the vent all night.
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酒店回复: Dear Jessica,Thank you for taking the time to share your experience. We sincerely apologize that your stay was uncomfortable and frustrating. The issues you described with the bed, pillows, room condition, alarm clock, outlets, and bathroom fan are far below the standards we aim to provide. Your feedback will be shared with our management and maintenance teams to address these concerns and make necessary improvements. We truly regret that your stay was impacted in so many ways and appreciate you bringing these matters to our attention.Sincerely,Management Team
3.0分
情侣出游
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Room can be cleaned better floors was dirty in the room also hallways found someone else hair in the bedding. This is across from the mall and has lots of restaurants around it.
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酒店回复: Dear Monica,Thank you for sharing your feedback. We sincerely apologize that the cleanliness of your room and the hallways did not meet your expectations. Your comments regarding the floors and bedding will be addressed with our housekeeping team to ensure improvements are made. We’re glad you appreciated our convenient location near the mall and restaurants and hope to provide a much better experience on your next visit.Sincerely,Management Team
5.0分
家庭亲子
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It would be greatly appreciated if more towels, hand towels and washcloths where given in your room when you check in. A lot of people do not prefer housekeeping until they leave.Thanks!!!
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酒店回复: Dear Anitra,Thank you for your feedback and suggestion. We understand the importance of providing sufficient towels and washcloths at check-in, especially for guests who prefer minimal housekeeping. Your comments have been shared with our team to help improve the guest experience. We appreciate you bringing this to our attention and hope to welcome you back soon.Best Regards,Management Team
5.0分
家庭亲子
The rooms are very clean and the free breakfast is better than most restaurants.
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酒店回复: Dear Dennis,Thank you for your wonderful feedback! We’re thrilled to hear that you found the rooms very clean and enjoyed our complimentary breakfast. We look forward to welcoming you back for another great stay!Best Regards,Management Team
地点方便，可以走路去附近shopping mall
好地方
价格很划算，特别是周末的价格。房间非常干净，而且很安静。
不是很满意，隔音太差
我们喜欢一切
伟大的
Uncomfortable and frustrating
The bed was extremely uncomfortable, hard spring matress that squeaked when we moved and had the tiniest pillows! Wound up waking up at 530am because my back hurt so bad I couldn't lay in the bed anymore. The room was outdated, the alarm clock was broken and making a static noise in my ear (had to unplug it from behind the bed to get it to stop), there werent enough outlets (we had to unplug lamps on the other side of the room to charge our phones). Lastly, we like to leave the bathroom light on with the door cracked for just a little light. Unfortunately, the vent fan and light were on the same switch, so we had to listen to the vent all night.
Room can be cleaned better floors was dirty in the room also hallways found someone else hair in the bedding. This is across from the mall and has lots of restaurants around it.
It would be greatly appreciated if more towels, hand towels and washcloths where given in your room when you check in. A lot of people do not prefer housekeeping until they leave.Thanks!!!
The rooms are very clean and the free breakfast is better than most restaurants.