酒店回复: Dear Robert,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
1.0分
商务出差
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Poor outdoor lighting, lobby smelled like someone’s dinner, clerk barely spoke English. Clerk illegally gave out my room outloud with a man standing behind me. Asked if he knew it was illegal to say room number outloud, he said”Yes.” Then he said room was on first floor outside and the key/door was hard to open.
He made me a target for the man behind me.
indeed the door was impossible to open so I left.
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酒店回复: Dear Guest,We regret that your experience did not meet expectations, particularly regarding safety and service during check-in. Guest security and privacy are top priorities, and we will review this matter with our staff to ensure proper training and adherence to protocol. Your comments about outdoor lighting and lobby atmosphere have also been noted for improvement. We will work to create a safer and more comfortable environment for all guests. Hope you will visit again.Sincerely, Hotel Manager
2.0分
家庭亲子
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I only liked the bed but everything else was very poor starting from cleanliness to breakfast. The staff was rude to my brother..the breakfast just had pancake and juice. And it was just felt dark inside.
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酒店回复: Dear christi,We appreciate you sharing your feedback. We regret the inconvenience you faced with cleanliness, breakfast variety, and staff interaction. Your comments have been noted and will be addressed with our housekeeping, breakfast, and front desk teams to ensure improvements in service and atmosphere. Guest comfort and satisfaction are very important to us, and we will continue working to provide a more pleasant and welcoming experience in the future.Sincerely, Hotel Manager
1.0分
其他
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We drove 15 hours that day,after midnight we checked in an immediately walking in the door the smell was so bad my husband walked out and started looking for another hotel. Unfortunately there was nothing available so the attendant apologized and gave me a can of Lysol. He said there were no other rooms available. We slept 5 hours and left ASAP. Grabbed coffee and breakfast on the road. Found a much nicer hotel that cost less and we were able to get a good sleep. The wall by the door was full of holes and peeled off paint. When I turned the water on in the sink the smell was nasty but the room smell was a musty urine smell.
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酒店回复: Dear Michael,We regret the inconvenience caused during your stay and have noted your concerns about room odor, wall condition, and water quality. These matters have been shared with our housekeeping and maintenance teams for immediate attention. Guest comfort remains our top priority, and we are taking steps to enhance cleanliness and upkeep. We appreciate your input and hope to have the opportunity to provide you with a far better stay in the future.Sincerely, Hotel Manager
3.0分
家庭亲子
The metal platform beds allowed the mattress to slide when sitting on the edge, otherwise the room was ok
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酒店回复: Dear Andrew,Thank you for sharing your feedback. We are glad you found the room satisfactory overall. We regret the inconvenience caused by the bed frame design and have shared your comments with our maintenance team to review and improve stability. Your input is valuable in helping us enhance guest comfort, and we look forward to providing a smoother and more enjoyable stay in the future.Sincerely, Hotel Manager
3.0分
其他
Adequate stay, breakfast room is quite small for the size of the hotel Rooms need refreshing!
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酒店回复: Dear Linda,Thank you for sharing your feedback. We are glad you found your stay adequate and appreciate your comments regarding the breakfast area and room condition. Your observations have been noted and shared with our management team as we plan future updates to enhance guest comfort and space utilization. We value your input and look forward to offering a more refreshed and enjoyable experience during your next visit.Sincerely, Hotel Manager
1.0分
其他
Horrible customer service, can't get refund or charge the dates.(even if you cancel 2 weeks in advance)
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酒店回复: Dear Andrei,We regret to hear about your concerns with the cancellation and refund process. While our policies are designed to align with reservation terms, we understand how important flexibility and clear communication are for our guests. Your comments will be reviewed with our team to ensure better clarity around policies and to identify opportunities for improvement. We appreciate you bringing this to our attention and will continue working to provide fairer and more transparent experiences moving forward.Sincerely, Hotel Manager
5.0分
情侣出游
Perfect mid-range motel. Quiet, clean, everything worked well.
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酒店回复: Dear Theodore,Thank you for your wonderful feedback. We are pleased to know you found our motel quiet, clean, and well-maintained. It is great to hear that everything met your expectations and worked perfectly during your stay. Providing a comfortable and hassle-free experience for our guests is always our goal. We truly appreciate your kind words and look forward to welcoming you back for another pleasant visit soon.Sincerely, Hotel Manager
5.0分
其他
Food was good. Room was clean. Speedy check in. Great service
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酒店回复: Dear Sheila,Thank you for your kind feedback. We are glad to know you enjoyed the good food, clean room, and the smooth check in process. It is wonderful to hear that the service felt great and added to the comfort of your stay. Your comments encourage our team to continue providing well maintained spaces and attentive hospitality. We look forward to welcoming you again and creating another pleasant and enjoyable experience.Sincerely, Hotel Manager
这里是旅行途中可以小憩一两晚的好去处。我因为一些私事来这里，住了一晚。前台接待员热情友好、专业高效。大堂干净整洁，令人感到舒适。由于正值冬季，泳池关闭了。欧陆式早餐虽然简单，但味道不错。我点了华夫饼、酸奶和香蕉。
我的房间非常宽敞，浴室更是巨大！房间布置得井井有条，床单干净，床也很舒服。不过，办公桌椅的软垫确实有些年头了，而且不知为何办公桌周围的地毯走起来嘎吱作响——也许是洒了饮料？
总的来说，就我支付的价格而言，性价比很高。如果下次再因为公事来这里，我还会选择入住这里。
好的
Poor outdoor lighting, lobby smelled like someone’s dinner, clerk barely spoke English. Clerk illegally gave out my room outloud with a man standing behind me. Asked if he knew it was illegal to say room number outloud, he said”Yes.” Then he said room was on first floor outside and the key/door was hard to open.
He made me a target for the man behind me.
indeed the door was impossible to open so I left.
I only liked the bed but everything else was very poor starting from cleanliness to breakfast. The staff was rude to my brother..the breakfast just had pancake and juice. And it was just felt dark inside.
We drove 15 hours that day,after midnight we checked in an immediately walking in the door the smell was so bad my husband walked out and started looking for another hotel. Unfortunately there was nothing available so the attendant apologized and gave me a can of Lysol. He said there were no other rooms available. We slept 5 hours and left ASAP. Grabbed coffee and breakfast on the road. Found a much nicer hotel that cost less and we were able to get a good sleep. The wall by the door was full of holes and peeled off paint. When I turned the water on in the sink the smell was nasty but the room smell was a musty urine smell.
The metal platform beds allowed the mattress to slide when sitting on the edge, otherwise the room was ok
Adequate stay, breakfast room is quite small for the size of the hotel Rooms need refreshing!
Horrible customer service, can't get refund or charge the dates.(even if you cancel 2 weeks in advance)
Perfect mid-range motel. Quiet, clean, everything worked well.
Food was good. Room was clean. Speedy check in. Great service