酒店回复: Hi Maria! Thank you for your feedback. We're pleased you found some aspects of your stay satisfactory. We're sorry to hear that the noise and the comfort of the bed did not meet your expectations. Your comments are valuable, and we will work on addressing these issues to improve our guests' experience. We hope to have the opportunity to provide a better stay in the future.
5.0分
其他
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Room is very clean, staff are all so sweet, and the breakfast is very good too! We had a very pleasant stay and room temp and bed comfort was great! We will def stay again even though it’s not a huge room and it’s an older hotel, it’s well kept up. Great location too!
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酒店回复: Hello Tammy,Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed the cleanliness of your room, our friendly staff, and the breakfast selection. Your feedback about the room size and age is appreciated, and we're glad our location suited your needs. We look forward to welcoming you back for another pleasant stay in the future!
2.0分
其他
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I chose the motel so that we could walk into town, and the location was fine for that purpose, especially since we had one night stay. However the white shower curtain had 2 inches of red bacteria stain at the bottom edge, indicating it had not been washed or sanitized in some time. The bathroom seemed clean but the shower curtain had been hooked over the hand bar, indicating the housekeeper had seen the red and ignored it. That night there was a loud party outside our room and in an adjacent room that went on until after midnight. Finally, the coffee was gone when we went to get some before they closed breakfast at 9am (on a Sunday!).
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酒店回复: Hello Margaret,Thank you for your feedback regarding your recent stay. It's great to hear that you appreciated the location of our motel. However, I understand your concerns about the shower curtain and the noise disturbance. Cleanliness and guest comfort are important to us, and we take your observations seriously. We also appreciate your input about the breakfast service, as we aim to provide a satisfying experience for all guests. Your comments will help us improve future stays for all our guests.
5.0分
家庭亲子
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I have nothing to say bad about the stay at my hotel the breakfast is great the workers are great especially the worker name Paige she's a wonderful woman and the manager/owner Ray was awesome I would recommend this hotel to anybody
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酒店回复: Hello Valerie,Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the breakfast and received exceptional service from Paige and Ray. Your recommendation means a lot to us, and we hope to welcome you back for another wonderful stay in the future. Thank you for choosing our hotel!
4.0分
朋友出游
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Room was clean, bed was comfy. They offered free hot breakfast with your stay. My only disappointment was the fridge didn’t get cold enough, and the pool wasn't available
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酒店回复: Hello Jeremy,Thank you for sharing your experience. We're glad to hear you enjoyed the cleanliness of your room and the comfort of the bed, as well as our complimentary breakfast. We appreciate your feedback regarding the fridge and the pool's availability, as it helps us understand areas for improvement. Your comments will be shared with our management team for consideration as we strive to enhance our guests’ experiences in the future.
4.0分
其他
Good location clean no frills
Great location for walking to downtown area. Clean, not fancy. Good free breakfast on premises. Would stay again.
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酒店回复: Hello Tracy,Thank you for your feedback! We're glad to hear that you enjoyed our great location, cleanliness, and complimentary breakfast. It’s wonderful to know you would consider staying with us again. We look forward to welcoming you back on your next visit to the area.
4.0分
其他
Quite and relaxing
For ascetics the pool drained and covered. Other than that everything else was pleasing.
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酒店回复: Hello Jesse,Thank you for sharing your feedback. We’re glad to hear that you found many aspects of your stay pleasing. The pool maintenance is part of our ongoing efforts to enhance our facilities, and we appreciate your understanding. We hope to welcome you back in the future for an even better experience.
3.0分
其他
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We get it
We get what Best Weatern tried to do. Turn a very old hotel into a modern one and for us it just didn’t work. It seems very outdated still and the rooms are very small. We had a baby so we brought a pack and play and it could barely fit in the room. There is a spacious room near the bathroom but we just don’t know what it could be used for. Cheap option, but I’d rather stay in Bardstown at the Fairfield for more money. It was not bad, just wasn’t for us. On the plus side, it was the best breakfast we had on our Bourbon Trail trip. The cooks cared enough to make us fresh biscuits, eggs, and sausage. Definitely a positive
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酒店回复: Hello Steven,Thank you for sharing your experience. We appreciate your feedback on the hotel’s renovations and room size as it helps us understand our guests' needs better. It's great to hear that you enjoyed the breakfast and the care taken by our culinary team. Your insights regarding the spacious area in the room will be shared with management for consideration. We're glad you had some highlights during your stay, and we hope your future travels are more suited to your preferences.
5.0分
其他
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Clean room, Friendly Staff
Clean room, friendly staff. Missed breakfast both days. They close it down at 9 am. That was the only downside. The grounds were nice. We were able to sit out in the gazebo and met new people. I would definitely recommend this place.
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酒店回复: Hello Brenda,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the clean room, friendly staff, and the beautiful grounds, especially the gazebo area. We appreciate your recommendation and are sorry that you missed breakfast during your stay. Your feedback is valuable, and we hope to welcome you back for another enjoyable visit in the future.
5.0分
家庭亲子
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Check in and out was no problem at all; the room was adequate; bathroom had a bidet! Loved that! Very roomy bathroom; bed and pillows were very comfortable; swimming pool was clean, had a spa area in the pool; breakfast was good and plentiful. The staff made me and my sister feel at home. The location is PERFECT for visiting downtown Bardstown and My Old Ky Home. I’m not big on motel stays but this was an excellent choice and I highly recommend it.
The only issue is that the bathtub was a little slippery so be aware of that. Otherwise excellent 2 night stay!
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酒店回复: Hello Lynda,Thank you for sharing your experience! We're thrilled to hear that you and your sister enjoyed your stay, especially the comfortable accommodations, clean pool area, and friendly staff. Your feedback regarding the bathtub is appreciated and will be taken into consideration for future improvements. We hope to welcome you back for another enjoyable visit to Bardstown soon.
噪音很大，床不舒服
Room is very clean, staff are all so sweet, and the breakfast is very good too! We had a very pleasant stay and room temp and bed comfort was great! We will def stay again even though it’s not a huge room and it’s an older hotel, it’s well kept up. Great location too!
I chose the motel so that we could walk into town, and the location was fine for that purpose, especially since we had one night stay. However the white shower curtain had 2 inches of red bacteria stain at the bottom edge, indicating it had not been washed or sanitized in some time. The bathroom seemed clean but the shower curtain had been hooked over the hand bar, indicating the housekeeper had seen the red and ignored it. That night there was a loud party outside our room and in an adjacent room that went on until after midnight. Finally, the coffee was gone when we went to get some before they closed breakfast at 9am (on a Sunday!).
I have nothing to say bad about the stay at my hotel the breakfast is great the workers are great especially the worker name Paige she's a wonderful woman and the manager/owner Ray was awesome I would recommend this hotel to anybody
Room was clean, bed was comfy. They offered free hot breakfast with your stay. My only disappointment was the fridge didn’t get cold enough, and the pool wasn't available
Good location clean no frills
Great location for walking to downtown area. Clean, not fancy. Good free breakfast on premises. Would stay again.
Quite and relaxing
For ascetics the pool drained and covered. Other than that everything else was pleasing.
We get it
We get what Best Weatern tried to do. Turn a very old hotel into a modern one and for us it just didn’t work. It seems very outdated still and the rooms are very small. We had a baby so we brought a pack and play and it could barely fit in the room. There is a spacious room near the bathroom but we just don’t know what it could be used for. Cheap option, but I’d rather stay in Bardstown at the Fairfield for more money. It was not bad, just wasn’t for us. On the plus side, it was the best breakfast we had on our Bourbon Trail trip. The cooks cared enough to make us fresh biscuits, eggs, and sausage. Definitely a positive
Clean room, Friendly Staff
Clean room, friendly staff. Missed breakfast both days. They close it down at 9 am. That was the only downside. The grounds were nice. We were able to sit out in the gazebo and met new people. I would definitely recommend this place.
Check in and out was no problem at all; the room was adequate; bathroom had a bidet! Loved that! Very roomy bathroom; bed and pillows were very comfortable; swimming pool was clean, had a spa area in the pool; breakfast was good and plentiful. The staff made me and my sister feel at home. The location is PERFECT for visiting downtown Bardstown and My Old Ky Home. I’m not big on motel stays but this was an excellent choice and I highly recommend it.
The only issue is that the bathtub was a little slippery so be aware of that. Otherwise excellent 2 night stay!