The air-conditioning was pretty much nothing more than the fan blowing. I was asked not to park on the side my room was on but on the oposite side of the hotel in case someone older came and needed access to their room. Im 50 and a disabled veteran, but i went along with her and parked way out of the way. Ill never stay there again and if ANYBODY else is considering a stay trust me don't
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酒店回复: Hi Eric,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. We hope you’ll give us another chance in the future to make it a great stay for you. Jeremy Ward #Team6
1.0分
其他
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I was denied check in because I arrived late even though the terms and conditions show no cut off time for check in. Room was fully prepaid but front desk told me that reservation was marked as a no-show and wouldn't give my prepaid room. They basically stole my money. I paid for service and received no service. They also wasted my time. If there was a cut off time I wouldn't have driven all the way to the Motel, I would have gone elsewhere. Horrible customer service and a place that can't offer the service they were paid for. I will stay there again or at any Motel 6 or any G6 Hospitality property. I was planning to stay at Motel 6 Kingsport for 1 night every weekend for a whole year but I will look for another place now. This motel stole my money. Don't stay there.
2.0分
商务出差
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No TV channels/service.
Got tv service going , then could not work the TV with remote (front desk did not know how to program /link the remote....had to get up and manually change sound/channels/turn tv off/on. Room condition was average.
1.0分
家庭亲子
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The room was very dirty and there were bugs in the sink and crawling on walls. We had to ask for clean sheets because the sheets were dirty on one bed. Inside was very rundown and needs a little TLC. The noise was awful. The maid needs retrained or someone needs to check after the cleaning. The floors were so dirty and looked like they have not been mopped in a VERY long time. Beds are very uncomfortable and there are tiny pillows.
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酒店回复: Hi Darrell,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues immediately. Thank you for bringing it to our attention. Jeremy Ward #Team6
1.0分
其他
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Would not stay here again.
The room itself was okay. The bathroom was gross. The shower panels were falling apart, black stuff in the cracks. The floors were very dirty and sticky. The pillows were very small. The mirror in the main room was broken. The woman at the front desk was very nice.
1.0分
商务出差
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Not helpful
Would not work with me on an alternate check in time even when I reserved and planned on paying for a whole extra day before just so I could check in during the morning instead of at 2 PM.
5.0分
商务出差
A quiet place near everything. Close to the interstate. Check in was quick and easy.
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酒店回复: Hi Ross,We are overjoyed to hear that you loved every aspect of your stay with us. Your satisfaction is our greatest reward. We can't wait to welcome you back for another unforgettable experience! Jeremy Ward #Team6
2.0分
其他
Never stayed at Motel 6 before. Will not stay again. Decor and design not appealing. This location was loud. Staff person was nice.
3.0分
商务出差
Economic
Condition of bathroom was not great. Otherwise a typical Motel 6 stay. Nothing out of ordinary. 2nd time, would repeat.
干净适宜
Terrible
The air-conditioning was pretty much nothing more than the fan blowing. I was asked not to park on the side my room was on but on the oposite side of the hotel in case someone older came and needed access to their room. Im 50 and a disabled veteran, but i went along with her and parked way out of the way. Ill never stay there again and if ANYBODY else is considering a stay trust me don't
I was denied check in because I arrived late even though the terms and conditions show no cut off time for check in. Room was fully prepaid but front desk told me that reservation was marked as a no-show and wouldn't give my prepaid room. They basically stole my money. I paid for service and received no service. They also wasted my time. If there was a cut off time I wouldn't have driven all the way to the Motel, I would have gone elsewhere. Horrible customer service and a place that can't offer the service they were paid for. I will stay there again or at any Motel 6 or any G6 Hospitality property. I was planning to stay at Motel 6 Kingsport for 1 night every weekend for a whole year but I will look for another place now. This motel stole my money. Don't stay there.
No TV channels/service.
Got tv service going , then could not work the TV with remote (front desk did not know how to program /link the remote....had to get up and manually change sound/channels/turn tv off/on. Room condition was average.
The room was very dirty and there were bugs in the sink and crawling on walls. We had to ask for clean sheets because the sheets were dirty on one bed. Inside was very rundown and needs a little TLC. The noise was awful. The maid needs retrained or someone needs to check after the cleaning. The floors were so dirty and looked like they have not been mopped in a VERY long time. Beds are very uncomfortable and there are tiny pillows.
Would not stay here again.
The room itself was okay. The bathroom was gross. The shower panels were falling apart, black stuff in the cracks. The floors were very dirty and sticky. The pillows were very small. The mirror in the main room was broken. The woman at the front desk was very nice.
Not helpful
Would not work with me on an alternate check in time even when I reserved and planned on paying for a whole extra day before just so I could check in during the morning instead of at 2 PM.
A quiet place near everything. Close to the interstate. Check in was quick and easy.
Never stayed at Motel 6 before. Will not stay again. Decor and design not appealing. This location was loud. Staff person was nice.
Economic
Condition of bathroom was not great. Otherwise a typical Motel 6 stay. Nothing out of ordinary. 2nd time, would repeat.