Elevator was down entire day and I was traveling with my elderly parents. Didn’t feel like they were very accommodating or even apologetic.
2.0分
家庭亲子
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The lady at the front desk during the night shift made us feel quite uncomfortable. Her attitude suggested a lack of warmth or friendliness, which negatively impacted our experience.
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酒店回复: Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced during your stay. It's concerning to hear that the service you received at the front desk didn't meet your expectations. Warmth and friendliness are core values for us, and it’s clear we missed the mark during your interaction. We will be addressing this matter with our night shift team to ensure a more welcoming experience for all guests moving forward. We truly appreciate your input, as it helps us improve, and we hope you’ll consider staying with us again. If there’s anything else we can do for you, please don’t hesitate to reach out.
5.0分
家庭亲子
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Every single staff we encountered was so nice. The pool area was simple and safe for our kids. Breakfast was wonderful! Overall seemed to be a very family friendly environment! Will be back
5.0分
家庭亲子
Friendly staff, clean rooms, and free breakfast with several options.
5.0分
其他
WE really enjoyed our one night stay and will probably come again!
5.0分
家庭亲子
It is centrally located to everything we need while in Sebring
5.0分
其他
Staff was very friendly and helpful in providing a great area dinner place to start our evening. Grateful for the recommendation.
酒店回复: Thank you for the wonderful review.
3.0分
家庭亲子
Handicapped rooms should be on the ground floor and not down a long hallway from the elevator
3rd floor low water pressure
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酒店回复: Thank you for taking the time to leave a review. While we all agree wholeheartedly with your statement, unfortunately we do not have a say in how the hotels are built.
5.0分
商务出差
Everything was great and the staff was incredibly helpful
很棒的住宿体验
Elevator was down entire day and I was traveling with my elderly parents. Didn’t feel like they were very accommodating or even apologetic.
The lady at the front desk during the night shift made us feel quite uncomfortable. Her attitude suggested a lack of warmth or friendliness, which negatively impacted our experience.
Every single staff we encountered was so nice. The pool area was simple and safe for our kids. Breakfast was wonderful! Overall seemed to be a very family friendly environment! Will be back
Friendly staff, clean rooms, and free breakfast with several options.
WE really enjoyed our one night stay and will probably come again!
It is centrally located to everything we need while in Sebring
Staff was very friendly and helpful in providing a great area dinner place to start our evening. Grateful for the recommendation.
Handicapped rooms should be on the ground floor and not down a long hallway from the elevator
3rd floor low water pressure
Everything was great and the staff was incredibly helpful