酒店回复: Dear Tesla,I'm very sorry to hear that your stay didn’t meet expectations, especially regarding the air conditioning and the overall value you experienced. We strive to provide a comfortable and enjoyable environment for all of our guests, and I sincerely apologize that we fell short during your visit.we hope to have the chance to welcome you back for a better experience.

酒店回复: Dear Isabelle,We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we strive for, and we understand how frustrating it must have been. We’ve shared your comments with our housekeeping team to ensure this doesn’t happen again in the future. We truly appreciate your understanding and hope you’ll consider staying with us again so we can provide you with a more flawless experience.Thank you

酒店回复: Dear Yolanda,Thank you for sharing your experience. We sincerely apologize for the initial room issue you encountered that might be the mistake from room update. We're glad our team was able to resolve it quickly and appreciate your understanding. Your feedback is important, and we’ll ensure this doesn’t happen again in the future.

酒店回复: Dear James,Thank you for your feedback and for recognizing our service! We’re glad you found the value for the price to be good. We also appreciate your input on the room and will address the repairs needed with our maintenance team. We look forward to welcoming you back!

酒店回复: ¡Muchas gracias por su comentario! Nos alegra saber que todo estuvo bien durante su estancia. Esperamos tener el placer de recibirle nuevamente pronto.

酒店回复: Dear Wenxin,Thank you for taking the time to share your feedback. We're sorry to hear that your stay didn’t fully meet expectations. If there's anything specific we could have done differently, we’d love to hear from you so we can improve for future guests. We hope to have the opportunity to welcome you back!