酒店回复: Dear Juliana,We are delighted to hear that you enjoyed the tidy and well-maintained space during your stay! It’s great knowing the location and value worked well for your visit. Thank you for your kind words and for pointing out where we can improve—we’re always looking to get better. We hope to welcome you back to Extended Stay America for another enjoyable and comfortable experience soon!Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
我喜欢
这让我很惊讶，床很舒服，房间安静又宽敞。
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酒店回复: Dear Guest,Thank you for sharing your positive experience! We are delighted to hear that the comfortable bed, peaceful atmosphere, and spacious room exceeded your expectations. At Extended Stay America, we strive to offer a relaxing and enjoyable stay for all of our guests. We hope to welcome you back soon for another memorable visit.Sincerely,Hotel Management
4.0分
商务出差
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Staff was nice. Very clean . Most of the breakfast goodies were gone by 7:30 am and the staff would not replace it , so fruit and fridge was always empty . But overall nice
1.0分
商务出差
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Garbage. Total garbage. No toilet paper. Shower tub filthy and dirty. Bath floor dirty. Carpet dirt. Freeze, stove and sink dirty. Water pressure too low in sink. During my stay I could not dare to take shower in that filthy tub. The window shade broken as well.
I do not know how the extended stay America still has this property franchised? But the low rate does explain the poor quality. The outside property photo seems nice but deceptive. It says feee breakfast. But it has only coffee and cold muffins, some fruit bars.
I will never stay at this property again. NEVER.
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酒店回复: Dear Guest, We sincerely apologize for the deeply disappointing experience you had during your stay. The condition and upkeep of our hotel are essential to the experience we aim to provide, and your comments will be reviewed with our housekeeping and maintenance teams to ensure greater attention to overall cleanliness and presentation. We also regret that our grab-and-go breakfast did not meet your expectations. While our breakfast offerings are designed to provide quick and convenient options for guests on the go, we understand that a more substantial selection would have been appreciated. Thank you for sharing your feedback with us. We hope that you will consider giving us another opportunity to provide a more satisfying experience.Sincerely,Hotel Management
1.0分
家庭亲子
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This was by far the most dirtiest place I’ve ever been. Dirty towels, dirty bed sheets, under the bed looks like it hasn’t been swept in ages. The bathroom tub was so so dirty that we had to shower at a nearby gym. The floor was so nasty that I threw away my socks. It felt like I was walking outside in the dirt. Management, do your job, housekeeping team please do better I know y’all can. I have no ill feelings toward no one at the establishment… it just my fair and honest review
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酒店回复: Dear Guest, We sincerely apologize for the unacceptable condition of your room and the discomfort it caused during your stay. What you described falls far below the cleanliness standards we expect from our team, and your comments have been shared with our housekeeping team for immediate review and corrective action. We truly appreciate your candid feedback, as it helps us identify areas in need of improvement. While we understand your disappointment, please know that your experience does not reflect the level of care and quality we strive to maintain. We hope you will consider giving us another opportunity in the future to deliver a visit that meets your expectations.Sincerely,Hotel Management
1.0分
朋友出游
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Parking was good. The room was clean. Breakfast could have been better, like a buffet or something. The elevator was dirty, the glass doors needed cleaning and the hall way carpets were filthy.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We’re glad the parking and room met your expectations, but we sincerely regret that other aspects of your stay, including the breakfast options and common areas, fell short. Your observations about the elevator and hallway carpets have been shared with our housekeeping team. While we strive to maintain a consistently clean and inviting environment, your comments help us identify areas where we can do better. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel Management
3.0分
其他
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Parking in the front of the property was very limited and the sides and back felt unsafe. Rooms are left open until someone checks in and not cleaned well. The staff was friendly, but I wouldn’t stay again.
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酒店回复: Dear Kellie, Thank you for sharing your feedback with us. We regret to hear that you experienced difficulties with parking and that certain areas did not feel as secure as expected. We also apologize for the condition of your room and understand how this impacted your comfort. Your feedback has been shared with the relevant teams to ensure improvements are made in these areas. While we’re glad you found our staff friendly, we regret your overall experience left much to be desired. We hope you will consider giving us another chance in the future to provide a more enjoyable visit.Sincerely,Hotel Management
5.0分
其他
Clean and updated room, staff very friendly, full size fridge/freezer was great. Easy parking. Right off the highway
3.0分
其他
Easy parking. I wouldn’t want to go to my car or get out at night. Doesn’t seem safe.
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酒店回复: Dear Guest, We appreciate your feedback and are glad that the parking was convenient for you. At the same time, we regret that you did not feel fully secure when accessing your vehicle and apologize for any concern this caused. Your comments have been shared with our team to help guide improvements in safety and overall guest comfort. We hope you will consider staying with us again, giving us the chance to provide a more reassuring and enjoyable experience in the future.Sincerely,Hotel Management
比中规中矩好一点。印象不深
干净整洁，令人难以置信。早餐不错，只是需要更频繁地补充。物超所值。靠近大学、餐厅和海滩。
我喜欢
这让我很惊讶，床很舒服，房间安静又宽敞。
Staff was nice. Very clean . Most of the breakfast goodies were gone by 7:30 am and the staff would not replace it , so fruit and fridge was always empty . But overall nice
Garbage. Total garbage. No toilet paper. Shower tub filthy and dirty. Bath floor dirty. Carpet dirt. Freeze, stove and sink dirty. Water pressure too low in sink. During my stay I could not dare to take shower in that filthy tub. The window shade broken as well.
I do not know how the extended stay America still has this property franchised? But the low rate does explain the poor quality. The outside property photo seems nice but deceptive. It says feee breakfast. But it has only coffee and cold muffins, some fruit bars.
I will never stay at this property again. NEVER.
This was by far the most dirtiest place I’ve ever been. Dirty towels, dirty bed sheets, under the bed looks like it hasn’t been swept in ages. The bathroom tub was so so dirty that we had to shower at a nearby gym. The floor was so nasty that I threw away my socks. It felt like I was walking outside in the dirt. Management, do your job, housekeeping team please do better I know y’all can. I have no ill feelings toward no one at the establishment… it just my fair and honest review
Parking was good. The room was clean. Breakfast could have been better, like a buffet or something. The elevator was dirty, the glass doors needed cleaning and the hall way carpets were filthy.
Parking in the front of the property was very limited and the sides and back felt unsafe. Rooms are left open until someone checks in and not cleaned well. The staff was friendly, but I wouldn’t stay again.
Clean and updated room, staff very friendly, full size fridge/freezer was great. Easy parking. Right off the highway
Easy parking. I wouldn’t want to go to my car or get out at night. Doesn’t seem safe.