酒店回复: Dear Juliana,We are delighted to hear that you enjoyed the tidy and well-maintained space during your stay! It’s great knowing the location and value worked well for your visit. Thank you for your kind words and for pointing out where we can improve—we’re always looking to get better. We hope to welcome you back to Extended Stay America for another enjoyable and comfortable experience soon!Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
我喜欢
这让我很惊讶，床很舒服，房间安静又宽敞。
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酒店回复: Dear Guest,Thank you for sharing your positive experience! We are delighted to hear that the comfortable bed, peaceful atmosphere, and spacious room exceeded your expectations. At Extended Stay America, we strive to offer a relaxing and enjoyable stay for all of our guests. We hope to welcome you back soon for another memorable visit.Sincerely,Hotel Management
1.0分
情侣出游
原文
翻译提供方：Google
简约的酒店，毛发浓密的工作人员，
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酒店回复: Dear Denis, Thank you for sharing your feedback. It is disappointing to hear that your experience did not meet expectations. Providing a welcoming atmosphere and attentive service is important, and your comments will be reviewed with the team. Guest impressions are valuable, and we appreciate you taking the time to share yours. Everything we do is aimed at providing every guest with an excellent experience. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely,Hotel Management
5.0分
情侣出游
原文
翻译提供方：Google
一切都很完美
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酒店回复: Dear Michel,Thank you for your positive feedback. We are delighted to hear that everything met your expectations during your stay. We look forward to welcoming you back for another exceptional experience.Sincerely,Hotel Management
1.0分
家庭亲子
原文
翻译提供方：Google
好的
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酒店回复: Dear HORACE, Thank you for your feedback. Guest experiences are important, and we appreciate you taking the time to share yours. If there is anything specific that could have made your stay more enjoyable, your insights would be valued. We hope to have the opportunity to provide a more memorable experience in the future.Sincerely,Hotel Management
1.0分
朋友出游
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Parking was good. The room was clean. Breakfast could have been better, like a buffet or something. The elevator was dirty, the glass doors needed cleaning and the hall way carpets were filthy.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We’re glad the parking and room met your expectations, but we sincerely regret that other aspects of your stay, including the breakfast options and common areas, fell short. Your observations about the elevator and hallway carpets have been shared with our housekeeping team. While we strive to maintain a consistently clean and inviting environment, your comments help us identify areas where we can do better. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel Management
3.0分
其他
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Parking in the front of the property was very limited and the sides and back felt unsafe. Rooms are left open until someone checks in and not cleaned well. The staff was friendly, but I wouldn’t stay again.
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酒店回复: Dear Kellie, Thank you for sharing your feedback with us. We regret to hear that you experienced difficulties with parking and that certain areas did not feel as secure as expected. We also apologize for the condition of your room and understand how this impacted your comfort. Your feedback has been shared with the relevant teams to ensure improvements are made in these areas. While we’re glad you found our staff friendly, we regret your overall experience left much to be desired. We hope you will consider giving us another chance in the future to provide a more enjoyable visit.Sincerely,Hotel Management
5.0分
其他
Clean and updated room, staff very friendly, full size fridge/freezer was great. Easy parking. Right off the highway
2.0分
其他
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Probably shouldn’t here.
The front desk staff always so helpful, kind, happy and curteous. That’s about where our joy ended. The room had a film from mopping, the water took 5 min to heat up in the shower, the stove barely worked, I had mold in the bathroom, and zero counter space to work with while trying to make food which, making my own food is the only reason I stayed there. The whole feeling of the place was sketchy. I didn’t know what I was getting into when I booked this place.
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酒店回复: Dear Tracy, Thank you for taking the time to share your feedback. We are sorry that your stay fell short of the standard we strive for, from the room condition and maintenance concerns to the overall atmosphere of the property. This is not the experience we want for our guests, and your feedback has been shared with our team so improvements can be made. On a brighter note, we are pleased to hear our front desk staff left you with a positive impression through their helpful and welcoming service. While we know that this stay did not meet all of your expectations, we would greatly appreciate another opportunity to change your opinion and provide you with the stay you truly deserve.Sincerely,Hotel Management
比中规中矩好一点。印象不深
干净整洁，令人难以置信。早餐不错，只是需要更频繁地补充。物超所值。靠近大学、餐厅和海滩。
我喜欢
这让我很惊讶，床很舒服，房间安静又宽敞。
简约的酒店，毛发浓密的工作人员，
一切都很完美
好的
Parking was good. The room was clean. Breakfast could have been better, like a buffet or something. The elevator was dirty, the glass doors needed cleaning and the hall way carpets were filthy.
Parking in the front of the property was very limited and the sides and back felt unsafe. Rooms are left open until someone checks in and not cleaned well. The staff was friendly, but I wouldn’t stay again.
Clean and updated room, staff very friendly, full size fridge/freezer was great. Easy parking. Right off the highway
Probably shouldn’t here.
The front desk staff always so helpful, kind, happy and curteous. That’s about where our joy ended. The room had a film from mopping, the water took 5 min to heat up in the shower, the stove barely worked, I had mold in the bathroom, and zero counter space to work with while trying to make food which, making my own food is the only reason I stayed there. The whole feeling of the place was sketchy. I didn’t know what I was getting into when I booked this place.