酒店回复: Thank you for sharing your feedback. We’re glad to know that overall your stay was enjoyable. We sincerely apologize, however, for the inconvenience of the pool being out of service during your visit. We understand how important this amenity is, and we are working to ensure it is available for our guests to enjoy.We hope to welcome you back soon for an even more complete experience.
5.0分
朋友出游
原文
翻译提供方：Google
整个酒店正在建设中
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酒店回复: Thank you so much for your perfect rating—we truly appreciate your support and understanding! We're especially grateful that you enjoyed your stay even as we undergo renovations to improve the property.Our team is working hard to enhance both comfort and quality, and we’re thrilled that the ongoing updates didn’t take away from your experience. We can’t wait to welcome you back once the improvements are complete—we think you’ll love what’s coming!
3.0分
其他
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The room and the hotel was clean. The cleaning staff kept waking us up every hour to try and clean the room in the morning which was very inconvenient we finally gave up on sleep and just left.
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酒店回复: Hi Amanda,Thank you for sharing your experience with us. We’re glad to hear you found the room and hotel clean. We apologize for the disruption caused by the cleaning schedule—your comfort is important to us, and we’ve passed your feedback to management to improve this. We hope you’ll consider staying with us again so we can provide a more restful experience.
5.0分
其他
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The service was good. The room was clean, comfortable, and quiet. The shower drain was slow. The breakfast was decent. One possible improvement: There was only one luggage cart in the hotel, and it was getting used a lot, and it is getting old. It would be good if they invested in one or two more luggage carts.
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酒店回复: Hi Kurt,Thank you for sharing your experience with us. We’re glad to hear you found our service good and your room comfortable and quiet. We appreciate your feedback about the shower drain and luggage carts—it’s valuable as we continually work to improve our guests’ experience. We hope to welcome you back soon for an even better stay!
5.0分
商务出差
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Everything was great. Very clean and friendly staff. The air conditioner was loud in our room. Other than that everything was great including the morning breakfast.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay, especially our clean rooms, friendly staff, and satisfying breakfast. We appreciate your note about the air conditioner — our maintenance team will look into it to ensure a quieter experience next time. We truly value your feedback and look forward to welcoming you back for another great stay soon!
5.0分
家庭亲子
Nice place to stop and rest. If they could close that gap under the doors a bit, might help buffer some noise from the hallways. Clean and well maintained.
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酒店回复: Hi Jeremy,Thank you for your kind words and helpful feedback. We’re glad you found our hotel clean and well maintained. We appreciate your suggestion about the door gaps and will share it with our team. We look forward to welcoming you back for another comfortable stay soon!
5.0分
其他
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Pleasantly Surprised at the Quality
I was impressed at how nice the rooms were and the quality of the hotel itself. The staff was very friendly and the food was delicious.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you were pleasantly surprised by the quality of our rooms and amenities. It’s also great to know that our friendly team and delicious food helped make your stay even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another excellent visit soon!
5.0分
其他
Great Stay!
We just needed a night as we passed through the area but everything was amazing. Even the hard service flooring and accommodation for our dogs.
4.0分
情侣出游
Rooms are dark and old, could use refurbishing.
But what a nice breakfast! Those biscuits are the best!
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酒店回复: Thank you for your thoughtful feedback. We’re glad to hear you enjoyed our breakfast, especially the biscuits—we’ll be sure to share your compliment with our kitchen team! At the same time, we appreciate your comments about the room and will keep them in mind as we continue updating our accommodations.We hope to welcome you back soon for another enjoyable stay, with both a hearty breakfast and improved comfort.
泳池关了，我预订完才知道，他们还说取消不给退款。我就是冲着让我家孩子游泳才花200多美金住一晚的。
一切都很好，唯一的问题是游泳池停止使用。
整个酒店正在建设中
The room and the hotel was clean. The cleaning staff kept waking us up every hour to try and clean the room in the morning which was very inconvenient we finally gave up on sleep and just left.
The service was good. The room was clean, comfortable, and quiet. The shower drain was slow. The breakfast was decent. One possible improvement: There was only one luggage cart in the hotel, and it was getting used a lot, and it is getting old. It would be good if they invested in one or two more luggage carts.
Everything was great. Very clean and friendly staff. The air conditioner was loud in our room. Other than that everything was great including the morning breakfast.
Nice place to stop and rest. If they could close that gap under the doors a bit, might help buffer some noise from the hallways. Clean and well maintained.
Pleasantly Surprised at the Quality
I was impressed at how nice the rooms were and the quality of the hotel itself. The staff was very friendly and the food was delicious.
Great Stay!
We just needed a night as we passed through the area but everything was amazing. Even the hard service flooring and accommodation for our dogs.
Rooms are dark and old, could use refurbishing.
But what a nice breakfast! Those biscuits are the best!