酒店回复: Dear Mr. Zimmermann,Thank you for choosing to stay with us at Radisson Blu Ridzene and for taking the time to share your feedback. I am very sorry to hear about the inconveniences you experienced during your visit.Please accept my sincere apologies for the situation with the television. You should have been informed immediately about the technical issue, and it is disappointing to hear that this was not communicated clearly at check-in. Your comments have been shared with our team to ensure we handle such situations with greater transparency in the future.I am also sorry that the condition of the showerhead and the dust in the room did not meet the standards we aim to provide. Our housekeeping and maintenance teams have been notified to address these points promptly. Your comfort and satisfaction are extremely important to us, and we appreciate you bringing these matters to our attention.Mr. Zimmermann, thank you again for your honest remarks. We truly hope you will consider giving us another opportunity to provide a smoother and more enjoyable stay on your next visit to Riga.Warm regardsFront OfficeRadisson Blu Ridzene
酒店回复: Dear August,Thank you for taking the time to share your experience and for choosing Radisson Blu Rīdzene Hotel, Riga.We’re pleased to hear that you appreciated our central location between the Old Town and the city centre, as well as the overall condition of the hotel. At the same time, we sincerely apologise for the delay in resolving the issue with your air conditioning. We fully understand how important a comfortable room climate is, and we regret any inconvenience this may have caused during your stay.Please be assured that your feedback has been shared with our technical and front office teams to ensure a faster response in the future.We hope to have the opportunity to welcome you again and provide a smoother experience next time.Warm regards,Front Office,Radisson Blu Rīdzene Hotel, Riga
总体环境还不错，价格还行，每次出差基本都会在他们家住一下，去附近中餐馆也很近，纪念碑也在这儿附近，预算有限的话可以住他们家这个，服务也还不错。
位置绝佳，离夜生活区和城市探索都很近。但地毯和室内装潢看起来非常老旧和磨损。如果想要一张大床，这里也不太适合情侣入住，我们不得不把两张床拼在一起。
离里加老城非常近，傍边有两个公园，酒店对面的餐厅也很棒，应该是傍边大酒店的附属餐厅，除了吃饭还可以喝酒聊天。
很棒的酒店，干净整洁，有路边停车位。员工很友好。我们要求客房服务送咖啡包，虽然他们承诺了两次会送上来，但最后还是没送到。晚餐很糟糕，菜单上对菜品介绍不清楚。自助早餐选择很多。
位置很棒
早餐普通
饭店人员态度普通
房间也算有点陈旧
但凌晨时分预订车子到机场还算方便
大厅会有迎宾点心饮料
房间空调不佳
房间还可以，前台那位女士没告诉我们电视坏了，只说会派人来修。第二天我发现电视彻底坏了，她本来可以提前告诉我的。房间还可以，就是淋浴喷头很旧很破，房间里还有灰尘。
我们一共有 8 位客人，4 位成人和 4 位儿童。早餐很棒，房间完全隔音。孩子们玩得很开心并且总是感到受欢迎。我相信酒店餐厅在假期期间（六月/七月/八月）会更加活跃，但四月底却没有营业。 100% 推荐这家酒店，地理位置也很好。极好的！
地理位置优越，酒店干净、安静。例如，房间里的木地板是承重的。另一个房间里的脚步声。早餐很丰盛。从桑拿房可以看到美丽的景色，尽管你不能体验到非常奇怪的桑拿（芬兰语中的意思😉）。我向所有想寻找优质、基础酒店的人推荐这家酒店。
酒店位置不错，位于老城区和市中心之间。总体来说，酒店条件不错。我们的空调坏了，花了两天时间才修好，这点不太好。