Whole building was neglected and barely standing. The room we were supposed to stay in was severely water damaged and barely held together with a poorly done plaster repair job, there were roaches in the room, and there were dark stains on the mattresses that looked like either dried blood, or dried feces and the smell of mold and rot. There was a disclaimer at the front desk that you had to sign stating that you shouldn't open your door after dark or you'll probably get robbed and that the hotel wasn't responsible for it if you did. There were open oil cans in front of some of the rooms. We did not stay, And do not recommend anyone else stay there either.
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酒店回复: Dear Joshua,Thank you for your feedback. We are sorry to hear about your experience, and we take these kinds of concerns extremely seriously. Cleanliness, pest control, and respectful customer service are all top priorities for us. The claims you've made are concerning and not reflective of the standards we strive to maintain. We are working with our teams to ensure all proper health and safety protocols are being followed. Thank you for bringing these matters to our attention.
1.0分
其他
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This place is trash. The room looked like it was straight out of 1975, the knob for the cold water in the shower fell off, the plug next next to the sink had the Metal prong from a cord hanging out of it, none of the other pluge in the room would hold a cord to charge any of me devices. I would not recommend for anyone too stay here!!
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酒店回复: Dear Chris,We are deeply saddened to hear that you didn't enjoy your stay. We appreciate the feed back and your concerns will be addressed accordingly. We have you would be willing to give us a chance in the future for us t show you the true Knights Inn standard.Sincerely,Knights Inn
1.0分
商务出差
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Worst place to stay and people are so rude, horrible service. I definitely don’t recommend this place at all. Very unsafe I will never in my life come back to this place.
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酒店回复: Dear Jacquelin,Thank you for your feedback. We are sorry to hear about your experience, and we take these kinds of concerns extremely seriously. Cleanliness, pest control, and respectful customer service are all top priorities for us. The claims you've made are concerning and not reflective of the standards we strive to maintain. We are working with our teams to ensure all proper health and safety protocols are being followed. Thank you for bringing these matters to our attention.
2.0分
其他
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When I entered my room there was a dirty washrag on the bed and a dirty towel on the couch. Only one of the lamps worked out of the four that was there. But for 57.00$ a night what are you to expect. I did sleep well though, so for a cheap stay a place to lay your head for the night it will work. Don't expect much though.
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酒店回复: Dear Jeremiah, We are saddened to hear the you didn't enjoy your stay 100%. Your concerns will be discussed with the management and handled accordingly. We are happy to hear that you did wake up well rested and we do hope you will choose us again in the future.Sincerely,Knights Inn
5.0分
情侣出游
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Pros - The bed was comfortable, the room was clean and roomy. There were plenty of stores and restaurants nearby.
Cons - There was a Mexican restaurant attached to the motel but the food was not that great
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酒店回复: Dear John,Thanks for taking the time to give us an awesome review. We hope to see you again in the future!
1.0分
商务出差
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Methed Up
It was a cheap hotel ill give it that. It only cost me $50/night so I knew it wouldnt be high society. When i showed my wife photos she said "Thats Methed Up" funny, but true. I found a bag of tobacco in the night stand. Smelled bad, wasnt clean. Every piece of furniture was what most people would put on the side of the road with a sign that says free and nobody would pick it up. This isnt a place where people stay if they have the choice. Its a place to survive hard times. Im not above staying in cheap hotels, but this is the worst I have stayed yet. I didnt feel safe either. No smoke detector surprise surprise and sketchy electricity. Pretty rude front desk person but im sure she is jaded from all the rif raf and complaints. Poor thing
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酒店回复: Dear Kc,We are deeply saddened that you didn't enjoy your stay. We strive for the proper Knights Inn standard and we appreciate you expressing your opinion. We have taken in account your list of concerns and they will be discussed with management. Sincerely,Knights Inn
1.0分
其他
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Do t belive positive reviews
Sink was backed up and half filled with what looked like vomit and water. I reported it and they said they would call maintenance. I returned 4 hours later to find the door wide open, the sink still full of filthy water and plumbing on the floor. On the Northside parking were about 10 men drinking and urinating on the walls behind cars. Further up closer to the office it appeared to be criminal activties happening with what looked like long time residents. I turned in the key and ended up sleeping in my car at a truckstop.
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酒店回复: Dear Enrique,Thank you for taking the time to leave us your feedback. We're sincerely sorry to hear about any disappointment in the accommodations and service that you received during your visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
5.0分
其他
The staff was so awesome and understanding
1.0分
其他
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recently stayed at this outdated hotel and was disappointed to find several issues. The walls were covered in mold, and the shower curtain and tub were similarly affected. The management's attempt to conceal holes in the walls with sealant and paint was ineffective. Unfortunately, the hotel attracts an undesirable crowd, creating an unpleasant atmosphere.
To address the mold issues, the hotel could consider implementing better ventilation and cleaning practices. Regularly washing and drying the shower curtain, and ensuring the bathroom is well-ventilated, can help prevent mold growth ¹. Additionally, fixing underlying moisture problems is crucial to preventing mold regrowth
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酒店回复: Dear Darshawn,We are saddened to hear you didn't enjoy your stay. I've looked at our records and it shows that you have stayed with us on many different occasions and we would like to discuss this further. If you have any more input please feel free to reach out.
1.0分
其他
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No towels (3times to ask for), not doing the bed, no vacuum cleaning, no shampoo, sink are with rust and
Mostly not cleant, s
And, and, sorry but never again, are all your Hotels like this
Thank you!
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酒店回复: Dear Anneliese,We are saddened to hear that you was not 100% satisfied with your stay. These issues will be discussed with the proper parties and handled accordingly. Again, we sincerely apologies for any inconveniences you may have experienced. Your opinion is highly valued and will be used as an example for us to do better in the future. Sincerely,Knights Inn
Whole building was neglected and barely standing. The room we were supposed to stay in was severely water damaged and barely held together with a poorly done plaster repair job, there were roaches in the room, and there were dark stains on the mattresses that looked like either dried blood, or dried feces and the smell of mold and rot. There was a disclaimer at the front desk that you had to sign stating that you shouldn't open your door after dark or you'll probably get robbed and that the hotel wasn't responsible for it if you did. There were open oil cans in front of some of the rooms. We did not stay, And do not recommend anyone else stay there either.
This place is trash. The room looked like it was straight out of 1975, the knob for the cold water in the shower fell off, the plug next next to the sink had the Metal prong from a cord hanging out of it, none of the other pluge in the room would hold a cord to charge any of me devices. I would not recommend for anyone too stay here!!
Worst place to stay and people are so rude, horrible service. I definitely don’t recommend this place at all. Very unsafe I will never in my life come back to this place.
When I entered my room there was a dirty washrag on the bed and a dirty towel on the couch. Only one of the lamps worked out of the four that was there. But for 57.00$ a night what are you to expect. I did sleep well though, so for a cheap stay a place to lay your head for the night it will work. Don't expect much though.
Pros - The bed was comfortable, the room was clean and roomy. There were plenty of stores and restaurants nearby.
Cons - There was a Mexican restaurant attached to the motel but the food was not that great
Methed Up
It was a cheap hotel ill give it that. It only cost me $50/night so I knew it wouldnt be high society. When i showed my wife photos she said "Thats Methed Up" funny, but true. I found a bag of tobacco in the night stand. Smelled bad, wasnt clean. Every piece of furniture was what most people would put on the side of the road with a sign that says free and nobody would pick it up. This isnt a place where people stay if they have the choice. Its a place to survive hard times. Im not above staying in cheap hotels, but this is the worst I have stayed yet. I didnt feel safe either. No smoke detector surprise surprise and sketchy electricity. Pretty rude front desk person but im sure she is jaded from all the rif raf and complaints. Poor thing
Do t belive positive reviews
Sink was backed up and half filled with what looked like vomit and water. I reported it and they said they would call maintenance. I returned 4 hours later to find the door wide open, the sink still full of filthy water and plumbing on the floor. On the Northside parking were about 10 men drinking and urinating on the walls behind cars. Further up closer to the office it appeared to be criminal activties happening with what looked like long time residents. I turned in the key and ended up sleeping in my car at a truckstop.
The staff was so awesome and understanding
recently stayed at this outdated hotel and was disappointed to find several issues. The walls were covered in mold, and the shower curtain and tub were similarly affected. The management's attempt to conceal holes in the walls with sealant and paint was ineffective. Unfortunately, the hotel attracts an undesirable crowd, creating an unpleasant atmosphere.
To address the mold issues, the hotel could consider implementing better ventilation and cleaning practices. Regularly washing and drying the shower curtain, and ensuring the bathroom is well-ventilated, can help prevent mold growth ¹. Additionally, fixing underlying moisture problems is crucial to preventing mold regrowth
No towels (3times to ask for), not doing the bed, no vacuum cleaning, no shampoo, sink are with rust and
Mostly not cleant, s
And, and, sorry but never again, are all your Hotels like this
Thank you!