Staff was very friendly. Room was clean and bed was comfortable. Hotel was dated, but for the price, no complaints.
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酒店回复: Thank you for taking the time to leave your review. We're so pleased to hear that our friendly staff and clean, comfortable rooms made a positive impression during your stay. While we understand the property felt a bit dated, we're glad you found it to be a good value overall.We’re currently undergoing renovations to refresh both guest rooms and common areas, and your feedback reinforces that we’re moving in the right direction. We hope these updates will make your next visit even more enjoyable.Thanks again for choosing Microtel Inn & Suites by Wyndham Marianna. We look forward to welcoming you back soon!
1.0分
商务出差
Carpet was so dirty I wouldn’t walk on it without shoes.and room smelled musty breakfast was terrible
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酒店回复: Thank you for sharing your feedback. I'm truly sorry to hear about the condition of your room and the breakfast experience — this is not the standard we aim to provide. We take cleanliness and comfort very seriously, and your comments have been shared with our housekeeping and maintenance teams for immediate review. We're also reevaluating our breakfast offerings to ensure they meet guest expectations. Your input is invaluable as we work to improve, and we hope you'll consider giving us another chance in the future.
1.0分
其他
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Unsanitary, unkept, unconcerned.
Checking in front desk attendant gave no customer service, he was only concerned with payment being received. It would have taken just a moment to ask for ID to see that we were from out of town had never been to the area. Never asked for ID.
This location can really use a remodeling
I will include the pictures of a very for lack of better words, unsanitized bed. There was human hair left in the bed, which makes me wonder if any of the beds sheets were changed
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酒店回复: Thank you for taking the time to share your feedback. We are deeply sorry to hear about the experience you had during your stay. The issues you described with our front desk service and housekeeping are unacceptable and do not reflect the standards we strive to uphold.We take matters like this very seriously and are addressing these concerns immediately with our staff. Your comments regarding the cleanliness of your room and the condition of the beds will be reviewed with our housekeeping team to ensure proper procedures are followed.We would appreciate the opportunity to discuss this further and make things right. Please contact me directly. We value your feedback and hope to regain your trust in the future.
1.0分
其他
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This hotel was absolutely disgusting. The room reeked of a foul odor the moment I walked in. Dust was everywhere, like it hadn’t been cleaned in ages. To make matters worse, there were roaches crawling around — completely unacceptable and beyond gross. I couldn’t even feel comfortable staying here. Save yourself the money and the headache and book somewhere else.
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酒店回复: We are truly sorry to hear about your experience at our property. The issues you described regarding cleanliness, odor, and pests are completely unacceptable and do not reflect the standards we aim to uphold.Please know that we take this feedback very seriously. Our housekeeping and maintenance teams are reviewing these concerns to ensure immediate corrective action. We deeply apologize for the discomfort and frustration you experienced.We would appreciate the opportunity to speak with you directly so we can address this matter further and make things right. Please contact me.Thank you for bringing this to our attention — your feedback helps us improve.
只住一晚还可以，没什么特别值得称赞的。房间地毯有股旧霉味。
我对这家酒店唯一的抱怨是洗澡水不够热，我洗了两次澡都是这样。还有早餐，大堂的冰箱不太好用，橙汁是酸的，牛奶也不是很凉，所以喝着不放心，不知道是不是变质了。他们肯定知道冰箱有问题，因为它就是不制冷。只住了一晚，下次大概不会再来了。
我们去年住过这家酒店，作为年度旅行中途休息一晚的地方。当时有几个小问题，其中一个酒店管理层也无能为力——有人在走廊抽烟，但总的来说，它是一个便宜但尚可的过夜之处。今年我们决定再试一次。但我不确定我们是否还会再来了。
我们办理了入住，我妻子带着我们的小狗上楼，我则去车里拿行李。等我回来时，她已经下来了，说房卡打不开门。前台的人说他会两张卡都试试，如果都打不开就给我们换个房间。试了一两次后，他成功打开了门。他说可能是人们把卡插在槽里太久了，诀窍是快速插进去再拔出来。我提到门锁偶尔会闪红灯，而且不仅仅是拔出房卡后立刻闪（电池电量低？），但他对此没有多说什么。
我们把行李放进房间，然后又去拿剩下的东西。结果再上去的时候又打不开了。现在行李都被困在房间里了。我们下楼告诉前台小哥我们还是有问题。他又上楼，试了几次后又打开了。我们想换个房间，但他却说既然他能打开，我们要么继续住，要么取消预订去别的地方，因为换房间太麻烦了，我们可以直接让他帮我们开门。
当时已经过了晚上九点，我妻子已经很累了（她一直在开车），我头也疼得厉害。再去找另一家接受宠物的酒店会耗费更多时间和精力，所以我们基本上就被困在房间里，每次只能一个人出去，因为我不相信他能一直那么“巧”地把门打开。
我向一位前台工作人员提了这件事，她（当我问起时）说她是经理，会处理的。但这真是一个不可接受的情况，本来换个房间就能轻易解决。在寒冷的十二月夜晚，那个时候也没什么客人。
很喜欢这个房间。
他们人超级好，很贴心也很尊重客人，而且这里特别干净。
一切都非常安静和干净
Staff was very friendly. Room was clean and bed was comfortable. Hotel was dated, but for the price, no complaints.
Carpet was so dirty I wouldn’t walk on it without shoes.and room smelled musty breakfast was terrible
Unsanitary, unkept, unconcerned.
Checking in front desk attendant gave no customer service, he was only concerned with payment being received. It would have taken just a moment to ask for ID to see that we were from out of town had never been to the area. Never asked for ID.
This location can really use a remodeling
I will include the pictures of a very for lack of better words, unsanitized bed. There was human hair left in the bed, which makes me wonder if any of the beds sheets were changed
This hotel was absolutely disgusting. The room reeked of a foul odor the moment I walked in. Dust was everywhere, like it hadn’t been cleaned in ages. To make matters worse, there were roaches crawling around — completely unacceptable and beyond gross. I couldn’t even feel comfortable staying here. Save yourself the money and the headache and book somewhere else.