酒店回复: Dear Guest,We’re very sorry to hear about your experience with the deposit and the interaction with our staff. This is not the level of service we aim to provide. Your feedback is being taken seriously, and we will review this incident to ensure future guests are treated respectfully and fairly.Sincerely,Hotel Manager
3.0分
家庭亲子
原文
翻译提供方：Google
房间改造
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear you noticed the room remodeling and hope it enhanced your stay. We look forward to welcoming you back for another comfortable visit.Sincerely,Hotel Manager
4.0分
其他
原文
翻译提供方：Google
还不错
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酒店回复: Dear Guest,Thank you, Gary, for rating us 8/10. We’re glad you had a positive stay and appreciate your feedback. We look forward to welcoming you back and making your next visit even better.Sincerely, Hotel Manager
5.0分
情侣出游
Clean and nicely decorated room. It has a compact refrigerator with a freezer, microwave oven and coffee maker.
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酒店回复: Dear Guest,Thank you for your kind words regarding our clean and nicely decorated rooms. We’re glad you enjoyed the convenience of having the compact refrigerator with freezer, microwave, and coffee maker during your stay. We appreciate your feedback and are pleased to know we met your expectations. If there was anything that could have made your stay even better, we would love to hear it so we can continue improving.Sincerely,Hotel Manager
4.0分
其他
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Great service and staff
The room was clean just the beds were not very comfortable, like they needed to up grade to new mattress. Staff was friendly and welcoming.
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酒店回复: Hello Michele,Thank you for your feedback. We appreciate your compliments on the cleanliness of the room and the friendliness of our staff. Your comments regarding the mattress comfort are noted and will be shared with management for future considerations. We aim to ensure a pleasant stay for all guests and hope to welcome you back in the future for a better experience.
3.0分
情侣出游
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The whole time we were their ac didn’t work well and it barely got cool. The bed was hard for me but my husband liked it like that. Their was some areas you saw stains or something on the walls, not cleaned properly. The breakfast wasn’t great but I guess well enough to at least have something in your stomach. Their is good restaurants and walgreens near by, dutch bros across the freeway. The elevator and hallways were hot as well.
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酒店回复: Hello Luis,Thank you for sharing your experience. We appreciate your feedback regarding the air conditioning, bed comfort, and cleanliness, as it helps us understand our guests' preferences better. It's great to hear that you enjoyed the nearby dining options and convenience of local amenities. Your comments about breakfast will be shared to enhance our offerings. We value your insights and hope for the opportunity to serve you better in the future.
4.0分
家庭亲子
Very clean and comfortable beds. I expect a full breakfast, but instead, I get waffles, boiled eggs, and cold coffee
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found your room clean and the beds comfortable. We apologize that our breakfast did not meet your expectations and will consider your comments to improve variety and quality for future guests.Sincerely,Hotel Manager
我和我丈夫度过了一个愉快的夜晚。房间非常干净，床铺超级舒服，还有很多枕头。工作人员都非常友善和热情。我们肯定还会再来的。
这家酒店价格实惠，房间和员工都很好。就在 Cracker Barrel 旁边。
很棒的酒店。我已经住过好几次了，以后来城里也还会选择这里。服务很亲切，这对我来说非常重要。
酒店设施很好，但我遇到了100美元押金的问题。前台接待员态度非常恶劣，对我大声呵斥，并拒绝退还押金。我浪费了一个多小时才让他们退还押金。我不推荐这家酒店；员工极其粗鲁。
房间改造
还不错
Clean and nicely decorated room. It has a compact refrigerator with a freezer, microwave oven and coffee maker.
Great service and staff
The room was clean just the beds were not very comfortable, like they needed to up grade to new mattress. Staff was friendly and welcoming.
The whole time we were their ac didn’t work well and it barely got cool. The bed was hard for me but my husband liked it like that. Their was some areas you saw stains or something on the walls, not cleaned properly. The breakfast wasn’t great but I guess well enough to at least have something in your stomach. Their is good restaurants and walgreens near by, dutch bros across the freeway. The elevator and hallways were hot as well.
Very clean and comfortable beds. I expect a full breakfast, but instead, I get waffles, boiled eggs, and cold coffee