酒店回复: Estimado Merwin:Gracias por tomarse el tiempo para compartir su experiencia en el Red Roof Inn Crestview. Nos esforzamos por mantener altos estándares de higiene y nos decepciona saber que no cumplimos con sus expectativas. Le ofrecemos nuestras más sinceras disculpas por las molestias.En Red Roof, queremos que confíe en nuestra capacidad para evitar problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y agradecemos su preferencia. Gracias por elegir Red Roof. Esperamos tener la oportunidad de volver a verlo en el futuro.Atentamente,ReyGerencia de Red RoofEspecialista en RediResponse
1.0分
其他
原文
翻译提供方：Google
当我把所有东西都按原样留下时，他们从未退还我 50 美元的费用。
1.0分
家庭亲子
原文
翻译提供方：Google
太可怕了😢
5.0分
其他
The room was clean.The staff was very nice. The price was super reasonable. One one small thing the bath tub needed a mat in it.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Crestview. It’s great to know that you appreciated the cleanliness of your room and found our staff to be friendly. We’re also happy the price met your expectations. We’ve noted your comment about the bathtub mat.We're dedicated to delivering exceptional experiences at Red Roof. We are confident you'll be impressed with our services and eagerly anticipate exceeding your expectations during your next visit.Sincerely,JohnRed Roof Management RediResponse Specialist
5.0分
商务出差
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The staff was incredibly friendly and helpful. The room was comfortable and pretty clean. The floors in the bathroom were a bit slick. As was the tub. You had to be very careful to not fall when showering and getting in and out. Overall, it was a nice stay!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Crestview. We're thrilled you experienced such great service from our friendly staff and appreciated the comfort of your room. We regret to learn regarding the condition of the floors in the bathroom you detailed. We apologize.We aim to provide you with an exceptional experience at Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,HannahRed Roof Management RediResponse Specialist
4.0分
其他
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Fabuloso
Room was very clean however a lot of fabuloso was used and the smell was too strong. So much fabuloso was used in the tub and on the flooring that it left a film behind when running water in the tub you can feel it still soapy but overall everything else would please and the room was nice
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Crestview. We're pleased to hear that you found the room clean and the overall experience satisfying. However, we are sorry the cleaning product odor was too strong and left a residue.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
1.0分
其他
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Highly disappointed with the rooms
The rooms were the worst. The bathrooms - I can't even talk about it.
They smell really bad. I am never ever going here again.
4.0分
家庭亲子
Staff very accommodating and recommended places to visit and eat. Accommodation as described only stayed the one night so had everything we needed.
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酒店回复: Dear Respected Traveler,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Crestview. It's wonderful to hear our staff provided helpful recommendations and that your accommodation met your needs for your one-night stay. Your positive feedback is greatly appreciated.We hope to continue to provide great experiences for you. Thank you again for your review. Red Roof looks forward to seeing you in the future, should your travels bring you back to our area.Sincerely,DevineRed Roof ManagementRediResponse Specialist
太棒了！客房服务很出色，房间比我预想的要好。电视都是智能电视，所以我可以登录我的应用程序，追剧不误！
如果你想住进一个糟糕透顶的酒店，这里就是了。有人在喝酒，前台也在工作，简直太糟糕了，别浪费你的时间和金钱。
他们不打扫或更换床单，顺便说一句，Llede
当我把所有东西都按原样留下时，他们从未退还我 50 美元的费用。
太可怕了😢
The room was clean.The staff was very nice. The price was super reasonable. One one small thing the bath tub needed a mat in it.
The staff was incredibly friendly and helpful. The room was comfortable and pretty clean. The floors in the bathroom were a bit slick. As was the tub. You had to be very careful to not fall when showering and getting in and out. Overall, it was a nice stay!
Fabuloso
Room was very clean however a lot of fabuloso was used and the smell was too strong. So much fabuloso was used in the tub and on the flooring that it left a film behind when running water in the tub you can feel it still soapy but overall everything else would please and the room was nice
Highly disappointed with the rooms
The rooms were the worst. The bathrooms - I can't even talk about it.
They smell really bad. I am never ever going here again.
Staff very accommodating and recommended places to visit and eat. Accommodation as described only stayed the one night so had everything we needed.