酒店回复: I'm saddened to hear about your stay with us. I hope you give us another shot in the future. We use feedback such as yours to see where we need to make improvements.
3.0分
家庭亲子
原文
翻译提供方：Google
我们的房间从来没有打扫过，我们住了 3 个晚上。
早餐不好
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酒店回复: Gloria, Lamento mucho escuchar esto, espero que nos des otra oportunidad en el futuro.
5.0分
其他
原文
翻译提供方：Google
很好的服务
酒店回复: Jose, Thank you for the awesome review! Hope to see you again!
4.0分
商务出差
原文
翻译提供方：Google
优质服务
酒店回复: Jose! Thank you for the awesome review and rating!
3.0分
家庭亲子
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The staff was amazing, but the room wasn’t very clean, sheet have stains, the bathroom smells like pee, shower and shower curtain have black mold on and saw a couple of roaches crawling on the wall. I was not very happy.
3.0分
商务出差
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No phone in room. The light in restroom didn’t work only one light which was very deem and yellow, couldn’t put on my makeup. The whole toilet was loose, I almost fell when it was tilting. The key card didn’t work 3 times, I had to go downstairs to get it rescan. Coffee was warm not hot, didn’t have any good choices or fruit. Won’t come back
4.0分
情侣出游
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No tissues in room. Door to room was nearly impossible to get in or out.
Had to ask for nearly every thing at breakfast.
Evening clerk, PJ, was wonderful and patient trying to fix broken tv.
1.0分
商务出差
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Don’t stay here
I stayed here for work. After a long drive across the state I arrived at midnight. The guy at the front desk was super sweet and went above and beyond. I get to the room get in bed and think I see something in the bed with me. I get up and I don’t see anything. I get up at 5am head to work. I get off work at 1am and drag into the room and crash. The next morning I wake up and there are baby roaches climbing all over the night stand and TV. I’m now paranoid that I may have brought a critter home with me. Don’t stay here unless you want to take a friend home with you. On the plus side the customer service part was great!
4.0分
其他
The staff were all very friendly and accommodating. It's quiet the beds are very comfortable.
电梯不好用。我被困过两次。
乘坐电梯不安全。
房间没有准备好，他们给我的不是我要的三张床，而且他们给了一张空气很差的床，我不会再回到这家酒店了。
我们的房间从来没有打扫过，我们住了 3 个晚上。
早餐不好
很好的服务
优质服务
The staff was amazing, but the room wasn’t very clean, sheet have stains, the bathroom smells like pee, shower and shower curtain have black mold on and saw a couple of roaches crawling on the wall. I was not very happy.
No phone in room. The light in restroom didn’t work only one light which was very deem and yellow, couldn’t put on my makeup. The whole toilet was loose, I almost fell when it was tilting. The key card didn’t work 3 times, I had to go downstairs to get it rescan. Coffee was warm not hot, didn’t have any good choices or fruit. Won’t come back
No tissues in room. Door to room was nearly impossible to get in or out.
Had to ask for nearly every thing at breakfast.
Evening clerk, PJ, was wonderful and patient trying to fix broken tv.
Don’t stay here
I stayed here for work. After a long drive across the state I arrived at midnight. The guy at the front desk was super sweet and went above and beyond. I get to the room get in bed and think I see something in the bed with me. I get up and I don’t see anything. I get up at 5am head to work. I get off work at 1am and drag into the room and crash. The next morning I wake up and there are baby roaches climbing all over the night stand and TV. I’m now paranoid that I may have brought a critter home with me. Don’t stay here unless you want to take a friend home with you. On the plus side the customer service part was great!
The staff were all very friendly and accommodating. It's quiet the beds are very comfortable.