酒店回复: Dear Guest: I am sorry that your recent stay with us did not satisfy your needs. I will share your valuable feedback with my staff to make improvements where we can.
5.0分
其他
原文
翻译提供方:Google
酒店可能需要一些翻新,但除此之外我没有遇到任何问题。员工很棒。我还会再住这里。
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酒店回复: Thank you Michael for staying with us and also for leaving feedback.
2.0分
其他
原文
翻译提供方:Google
卷帘味道很臭。绝对如此。有人在里面抽烟,床单也闻起来有汗味。不推荐
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酒店回复: Dear Zannotie: Thank you for providing us feedback. We do provide 24 hour guest service and if reported, we will always do our best to make thing right.
2.0分
其他
原文
翻译提供方:Google
床边地板上竟然藏着一颗处方药和一根用过的针头,真是让人心烦意乱。床单上还有口红印。
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酒店回复: Lori: I am sorry about your recent stay with us. We do provide 24 hour front desk services and if reported, we would of made every effort to make things right. I will also share your findings with my housekeeping department.
3.0分
其他
Didn’t eat there.
Staff was fine for what little I saw them.
Room was okay.
Parking was fine.
酒店回复: Thank you for staying with us.
4.0分
家庭亲子
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This was a nice place to stay. It would have been helpful to know that our check in time was running late due to a staffing shortage. I was traveling with my elderly mother and it wasn’t easy to wait and just go somewhere to kill time until our room was ready. Also, having a late check in time didn’t reduce the cost of the room.
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酒店回复: CHRIS. THANK YOU FOR STAYING WITH US. WE ALWAYS DO OUR BEST TO HAVE ROOMS READY AT CHECK IN. SAFE TRAVELS.
3.0分
其他
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The room was ok. Best part was the gas fireplace. We weretold no room service unless we asked. We were on the second floor and no elevator. I didn't even think about it they may have listed it. Friendly enough.
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酒店回复: Thank you for staying with us and also sharing your valuable feedback.
4.0分
其他
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Was thankful to the service desk hostess to be able to change our room from upstairs to a downstairs near the door because my mom is 97 y/o and would be difficult to climb the stairs. The room was clean. I prefer a firmer bed, however that is just a preference. My mom was pleased with the softer bed. The morning complimentary breakfast was great, only wish you would have had a half and half or a creamer without sweetener! Otherwise we were pleased with our stay, thank you!
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酒店回复: Doris: Thank you for staying with us . We also appreciate your valuable feedback. Safe travels.
早餐很棒。退房时,清洁女工对我们非常友好。我唯一遇到的问题是客厅的电视坏了,而且我更喜欢全尺寸冰箱而不是迷你冰箱,但其他一切都很棒。
我订了两天。房间里一股烟灰缸味儿。而且浴缸很脏。第二天晚上他们没有其他空房了。他们没有道歉。很不方便,因为我晚上9点要打一轮高尔夫球,下午4点要参加一个婚礼。不用洗澡,在停车场换衣服应该会很有意思。“优质酒店”这个称号肯定用词不当。
糟糕的住宿体验
房间在二楼,没有电梯。没有电梯意味着要拖着四个大行李箱爬一段陡峭的楼梯。虽然是“无烟”房间,但房间里却弥漫着一股烟味。打开空调,一整晚都弥漫着难闻的烟味。淋浴间里有霉菌。一张床很硬,另一张床有弹性,但表面不够柔软。
酒店可能需要一些翻新,但除此之外我没有遇到任何问题。员工很棒。我还会再住这里。
卷帘味道很臭。绝对如此。有人在里面抽烟,床单也闻起来有汗味。不推荐
床边地板上竟然藏着一颗处方药和一根用过的针头,真是让人心烦意乱。床单上还有口红印。
Didn’t eat there.
Staff was fine for what little I saw them.
Room was okay.
Parking was fine.
This was a nice place to stay. It would have been helpful to know that our check in time was running late due to a staffing shortage. I was traveling with my elderly mother and it wasn’t easy to wait and just go somewhere to kill time until our room was ready. Also, having a late check in time didn’t reduce the cost of the room.
The room was ok. Best part was the gas fireplace. We weretold no room service unless we asked. We were on the second floor and no elevator. I didn't even think about it they may have listed it. Friendly enough.
Was thankful to the service desk hostess to be able to change our room from upstairs to a downstairs near the door because my mom is 97 y/o and would be difficult to climb the stairs. The room was clean. I prefer a firmer bed, however that is just a preference. My mom was pleased with the softer bed. The morning complimentary breakfast was great, only wish you would have had a half and half or a creamer without sweetener! Otherwise we were pleased with our stay, thank you!