酒店回复: Dear Guest,Thank you for your excellent rating and kind comment. We’re thrilled to know you had a great experience during your stay. We hope to welcome you back again soon!Sincerely,Hotel Manager
5.0分
其他
Great customer service. Housekeeping everyday. Great value for the money. Staff appear happy and motivated. Management appear to treat staff well.
展开
酒店回复: Dear Guest,We are delighted that you enjoyed your stay and appreciated our customer service, daily housekeeping, and overall value. It is wonderful to hear that our staff appeared happy and motivated, and that our management’s efforts are recognized. Your positive feedback encourages our team to continue providing excellent service and a welcoming environment for all our guests.Sincerely,Hotel Manager
5.0分
情侣出游
I liked everything from the front desk staff to the house keeping staff, very friendly and professional,
展开
酒店回复: Dear Guest,Thank you for your kind words! We’re delighted to hear that both our front desk and housekeeping teams made your stay enjoyable.Sincerely, Hotel Manager
2.0分
其他
Musty
Room smelled musty, found some dead bugs in the room, bed wasn’t comfy, not many breakfast choices, and pillows barely had any fluff to them.
展开
酒店回复: Dear Guest,We’re sorry to hear that your stay did not meet expectations. Cleanliness, comfort, and a satisfying breakfast are important to us, and we apologize for falling short in these areas. Your feedback will be shared with our team to make the necessary improvements.Sincerely, Hotel Manager
5.0分
其他
Recently updated staff appear happy and motivated. I would give this hotel the five star rating based on value.
展开
酒店回复: Dear Guest,Thank you for your kind words! We’re delighted you noticed our updates and appreciated the value we provide. We look forward to welcoming you back for another five-star stay!Sincerely, Hotel Manager
1.0分
其他
展开
I selected the wrong property when booking and immediately realized and tried to change but my refund and rebooking was denied. Horrible service provided by ******* and hotel
展开
酒店回复: Dear Jean,We appreciate you taking the time to share your feedback. We understand that selecting the wrong property can be frustrating, and we recognize the difficulty this caused with your plans. While we always encourage guests to review booking details carefully, your experience highlights the importance of clear communication and guidance during the reservation process. We will continue working to make the booking experience smoother and more transparent for our guests.Sincerely,Hotel Manager
这酒店住起来挺不错的，就是入住的时候需要交一笔押金。附近有一些餐馆。
这个地方太糟糕了，床单都很脏，他们还拒绝给我们换新的，我们不得不换了三次房间。
非常差的体验，当天晚上就直接退房啦
房间里弥漫着一股脏衣服的味道，踢脚板是用钉子钉在墙上的。淋浴墙和浴缸之间有霉菌，马桶边缘非常脏，地板很脏，床单散发着难闻的气味！
第一次住这种档次的汽车旅馆，以后再也不会来了！
伟大的
Great customer service. Housekeeping everyday. Great value for the money. Staff appear happy and motivated. Management appear to treat staff well.
I liked everything from the front desk staff to the house keeping staff, very friendly and professional,
Musty
Room smelled musty, found some dead bugs in the room, bed wasn’t comfy, not many breakfast choices, and pillows barely had any fluff to them.
Recently updated staff appear happy and motivated. I would give this hotel the five star rating based on value.
I selected the wrong property when booking and immediately realized and tried to change but my refund and rebooking was denied. Horrible service provided by ******* and hotel