We had to change roons due to the uncleanliness of the room, and the broken amenities of the room.
In doing so, the newly assigned room was not fully furnished with no shower curtain and a dangerously supplies blow dryer connection, as well as no sink stopper.
The room was cleaner than the previous, however detailed cleaning was not complete, as behind the night stand had trash from the previous clients.
The dresser drawers in both rooms tenanted were dangerously always opened, due to the instability of the room level.
We made the best of our stay.
We were told that a compensation would apply, however, DID NOT!
We will NEVER stay at a Comfort Suites again, especially our hometown Comfort.
The only high ratings submitted pertain to the Breakfast. The food was excellent and the attendant ( female) was excellent , efficient, and kept the area very clean and she was great!
1.0分
其他
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No extra pillows for sleeper sofa
My son was going to be sleeping on the sofa sleeper. We asked for an extra pillow. We were told they had no extra pillows. I asked 3 times and was told no. The next morning the staff told me all she had to do was get a pillow from the 3rd floor.
4.0分
其他
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Parking is great and perfect location for our needs. Room was out dated and kind of dirty. The beds were pretty good and location is why I have booked again. Only some of the outlets in the room.worked but, it worked out. The sofa looked liked it was picked up from a dumpster. Thank goodness we didnt need the sofa. The shower was okay, old but water worked well.
2.0分
其他
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There was a line at check-in with no staff in sight for ten minutes or so. Room was relatively clean, but not great. Hallways and other public spaces were not clean. Chlorine odor from the pool was overwhelming on the ground floor.
5.0分
情侣出游
We were pleased with the service and the room. Everything was clean and comfortable. The room was quiet, and the bed had a good mattress. Breakfast was good.
酒店地理位置优越，方便我们探望在该地区的家人。前台员工友善乐于助人，早餐也相当不错。
然而，房间的清洁和维护状况很差。浴室门框有螺丝突出，导致门必须用力才能关上。明明是禁烟房，家具上却有烟头烫痕，浴室地板上有头发，墙纸上有唇彩污迹，微波炉旁的抽屉里有碎屑和黏糊糊的东西，迷你冰箱也不怎么好用。我们还在床边的地板上发现了一个烟头以及其他“吸烟”留下的垃圾。很明显，即使房间打扫过，也打扫得不干净。
室内泳池也有问题……泳池灯就直接放在泳池边的水泥地上，电线还伸到水里；整个泳池房间都弥漫着霉味，水也有些浑浊。总的来说，以这个价格来看，这次住宿不算太糟糕，但也没有达到它本可以/应该达到的标准。
房间还可以。咖啡机旁边的水槽没水。没有吹风机。早餐时我点了以前常有的果酱和奶油奶酪，结果他们说现在没有了。柜台人员的态度也不太友好。我一直住在这里，但服务越来越差了。
房间的状况不是很好——我的房间墙上有一大片填补的痕迹，浴缸里的陶瓷碎片也丢失了，等等。就我支付的价格而言，这并不值得。
房间很乱，墙上洒满了液体，墙上有一个大洞，浴帘掉了下来，浴室的门把手松了，床上用品有污渍，游泳池很脏。
房间低
We had to change roons due to the uncleanliness of the room, and the broken amenities of the room.
In doing so, the newly assigned room was not fully furnished with no shower curtain and a dangerously supplies blow dryer connection, as well as no sink stopper.
The room was cleaner than the previous, however detailed cleaning was not complete, as behind the night stand had trash from the previous clients.
The dresser drawers in both rooms tenanted were dangerously always opened, due to the instability of the room level.
We made the best of our stay.
We were told that a compensation would apply, however, DID NOT!
We will NEVER stay at a Comfort Suites again, especially our hometown Comfort.
The only high ratings submitted pertain to the Breakfast. The food was excellent and the attendant ( female) was excellent , efficient, and kept the area very clean and she was great!
No extra pillows for sleeper sofa
My son was going to be sleeping on the sofa sleeper. We asked for an extra pillow. We were told they had no extra pillows. I asked 3 times and was told no. The next morning the staff told me all she had to do was get a pillow from the 3rd floor.
Parking is great and perfect location for our needs. Room was out dated and kind of dirty. The beds were pretty good and location is why I have booked again. Only some of the outlets in the room.worked but, it worked out. The sofa looked liked it was picked up from a dumpster. Thank goodness we didnt need the sofa. The shower was okay, old but water worked well.
There was a line at check-in with no staff in sight for ten minutes or so. Room was relatively clean, but not great. Hallways and other public spaces were not clean. Chlorine odor from the pool was overwhelming on the ground floor.
We were pleased with the service and the room. Everything was clean and comfortable. The room was quiet, and the bed had a good mattress. Breakfast was good.