我想感谢 Jo Jo 提供出色的客户服务，并因情况而表示同情。她尽心尽力地确保我在那个意外的夜晚有房间可以住！没有语言可以表达我的感激之情。Daina 是另一位 10 星级员工，她确保我得到照顾，并且我的房间住宿得到满足。这个世界需要更多像他们这样的人，他们是贵公司的宝贵财富！我希望他们能因此得到某种奖励，我一定会在需要时预订那里的住宿。还有两位女士帮助了我，但我记不住她们的名字，因为我只和她们打过一次交道，不像我提到的另外两位女孩，我和她们打过交道更多。我确实认为这个地方需要摆脱那些不顾他人感受的住户和大楼里的吸烟行为。我的孩子每天都要闻到那种气味，这是不可接受的。几乎再也感觉不安全了。警察每天都在那里，这对酒店来说很不寻常。
酒店回复: Dear Alejandro, We deeply regret the inconveniences you encountered, including the maintenance and cleanliness issues in your room. This does not reflect the standards we strive to maintain, and we are addressing your concerns with our housekeeping and maintenance teams immediately. Your input is invaluable in helping us improve, and we hope to provide a much better experience should you choose to stay with us again. We look forward to welcoming you back.Sincerely,Hotel Management
酒店回复: Dear Kristina,Thank you for sharing your feedback. We sincerely apologize for the negative experience you had during your stay. Cleanliness and guest comfort are our top priorities, and it is disappointing to hear that your experience did not reflect our standards. We have shared your concerns with our team to ensure these issues are addressed promptly. We appreciate your understanding and hope you will consider staying with us again in the future, as we are committed to improving our services for all guests.Sincerely,Hotel Management
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翻译提供方：Google
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汽车旅馆非常老旧过时。房间里的地毯令人恶心。
冰箱令人恶心。物业维护不存在，到处都是垃圾。非常吵闹，客人粗鲁。
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酒店回复: Dear Marie, Thank you for being our guest and sharing your observations through your review. We do sincerely apologize for any inconvenience you experienced. If we had been made aware, we would have done everything possible to resolve these issues immediately to help make the most of your stay. Thank you once more, and we hope you will stay with us again the next time you are in the area!Sincerely,Hotel Management
1.0分
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原文
翻译提供方：Google
我们到达时，房间里有人非法占用。我们被转移到靠近家庭纠纷的单独房间，所以我们退房后立即离开。
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酒店回复: Dear Guest, We deeply apologize for the issues you encountered during your stay. Your experience is not reflective of our standards, and we take your concerns seriously. We are reviewing this matter to ensure this does not happen again. We understand your decision to leave and sincerely regret any inconvenience caused. We hope you will consider staying with us again in the future, as we are committed to providing a better experience. Sincerely,Hotel Management
1.0分
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We started to check in. The parking lot smelled of pot, screens on windows were ripped. The lobby was messy and nothing like the photo for the website. We opted to not stay there for the reasons that it did not match the description and did not feel safe.
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酒店回复: Dear Miles, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered upon arrival, including the condition of the property and concerns about safety. This is not the experience we aim to provide, and your comments have been shared with our team to address these matters and prevent similar situations in the future. We regret that your visit was cut short and hope you consider giving us another opportunity to deliver a cleaner, more welcoming, and comfortable stay that better reflects the standards we strive to maintain for our guests.Sincerely,Hotel Management
不好不坏。这里似乎有很多“常客”一起消遣，他们相处得挺愉快，看着还不错。每个人都很友善。家具设施够用，但显然不是全新的。
酒店老旧了。广告说含早餐，结果只有咖啡和店里买的松饼。真让人失望。房间里弥漫着烟味。
我想感谢 Jo Jo 提供出色的客户服务，并因情况而表示同情。她尽心尽力地确保我在那个意外的夜晚有房间可以住！没有语言可以表达我的感激之情。Daina 是另一位 10 星级员工，她确保我得到照顾，并且我的房间住宿得到满足。这个世界需要更多像他们这样的人，他们是贵公司的宝贵财富！我希望他们能因此得到某种奖励，我一定会在需要时预订那里的住宿。还有两位女士帮助了我，但我记不住她们的名字，因为我只和她们打过一次交道，不像我提到的另外两位女孩，我和她们打过交道更多。我确实认为这个地方需要摆脱那些不顾他人感受的住户和大楼里的吸烟行为。我的孩子每天都要闻到那种气味，这是不可接受的。几乎再也感觉不安全了。警察每天都在那里，这对酒店来说很不寻常。
无家可归者收容所
这更像是无家可归者收容所，而不是酒店。人们一直住在那里，所以有时气味和噪音令人无法忍受。我住了 6 晚，除非你住的时间超过 2 周，否则没有客房服务。每天都要索要一卷卫生纸，6 晚都用同一条毛巾。前台服务员大部分都很好。
唯一优点是位置很棒！缺点是房间地毯上有烟头烫过的痕迹，味道很难闻，我们不得不去买 Fabreeze 才能睡着。空荡荡的走廊里睡着一个无家可归的人。前台人员给了我一把房间钥匙（我的钥匙坏了），但没有任何身份证明或证明我是酒店的客人。我可以从街上进来，编一个房间号，然后就可以完全进入那个房间。前门外有很多人在吸烟（在禁止吸烟标志前）。我们在那里的时候感觉很不安全。
让我们看看……马桶坏了。浴室里有头发，不是我的。冰箱外面……很脏。电视无法用遥控器关闭。天花板上的通风口有几英寸厚的灰尘，可能多年没打扫了。只住了一晚。不推荐。
住在这里是我经历过的最糟糕的一次。住了 2 晚。第一晚我住的房间的气味让我恶心。可能是发霉了？我要求换房间，前台的女孩帮我换了房间，这太好了……房间里的烟雾报警器整晚不停地响，让我无法入睡。非常脏乱。我再也不会住在这里了。
不推荐
汽车旅馆非常老旧过时。房间里的地毯令人恶心。
冰箱令人恶心。物业维护不存在，到处都是垃圾。非常吵闹，客人粗鲁。
我们到达时，房间里有人非法占用。我们被转移到靠近家庭纠纷的单独房间，所以我们退房后立即离开。
We started to check in. The parking lot smelled of pot, screens on windows were ripped. The lobby was messy and nothing like the photo for the website. We opted to not stay there for the reasons that it did not match the description and did not feel safe.