酒店回复: Hello Brandy, We appreciate your kind words about our staff's service. We take guest feedback seriously and will address your concerns with the relevant departments for improvement. Your comments have been noted for our ongoing efforts to enhance our guests' experiences.
酒店回复: Hello Tom, Thank you for sharing your experience with us. We appreciate your feedback and regret to hear about the inconveniences you encountered during your stay. We take our guests' feedback seriously and will address the issues mentioned to improve our services. Your comments will be shared with the relevant departments for further review.
4.0分
其他
原文
翻译提供方：Google
我的安全锁被前一位客人损坏了……
浴室水槽里的东西被前一位客人弄丢了……
我入住前微波炉不见了，所以我不得不使用早餐服务区……
窗户稍微打开了一点，我关不上……所以我不得不打开暖气……因为那天晚上下雨了（9/9/24）
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酒店回复: Hello Kathleen, We apologize for any inconvenience during your stay with us. Our team will look into these issues to prevent them in the future. Your feedback is valuable for us to improve our services.
4.0分
情侣出游
原文
翻译提供方：Google
对于我们来说，这是最后一刻才决定换一家条件很差的酒店。我们只想满足基本需求。我们对 Quality Inn 的质量和舒适度非常满意。
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酒店回复: Hello Thomas,We are thrilled to hear that you found the quality and comfort of our hotel to be to your liking. Providing a comfortable stay for our guests is our top priority. Should you have any future accommodation needs, we hope you will choose to stay with us again.
5.0分
其他
原文
翻译提供方：Google
前台非常友好且乐于助人。早餐很适合孩子们。非常安静，您可以真正放松一下
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酒店回复: Hello Aziya,We are glad to hear that you enjoyed the friendly service from our front desk team and that your children liked our breakfast options. We strive to provide a peaceful environment for our guests to unwind and relax during their stay. Thank you for choosing to stay with us.
酒店回复: Dear Guest, We're sorry to hear about your experience. Your feedback is valuable in helping us improve our services. We encourage you to reach out directly to our management team to discuss your concerns further. Your input will assist in addressing any issues to enhance the stay experience for future guests.
1.0分
商务出差
原文
翻译提供方：Google
床太恶心了，到处都是污渍和洞。墙上好像沾着血迹，浴室的天花板看起来快要塌了（希望没有铅！！）
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酒店回复: Hello Tiffany,I'm sorry to hear about your experience. We take guest feedback seriously and will address these concerns to ensure the best stay for future guests. Your comments will be escalated to the relevant departments for immediate attention.
1.0分
家庭亲子
原文
翻译提供方：Google
我住的房间里床上有很多跳蚤，他们给我换了房间，枕头上也有跳蚤，前台的人让我跟经理谈谈
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酒店回复: Hello Ana, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
前台服务人员很热情，乐于助人。酒店大堂和走廊有一股难闻的气味，不过房间本身还不错。
很无语，平时100刀不到的宾馆，碰到美国Golf决赛房价160。以前住过Quality inn感觉还行，没想到我房间的床单和被子都有黄渍。那就不脱衣服将就一晚，第二天再洗澡。可惜浴缸放了10分钟不出热水。只好洗手盆洗个脸出门。再吐槽，出门等Uber.司机按导航转了2圈没找到宾馆。最后还是客户来接，他说导航导到宾馆后面，还好机智找到我了。最后值得一提的是前台服务不错，给我存了行李，关心我的Uber没接到云云。
前台的绅士非常友好热情。走廊里弥漫着浓重的香味，让人不禁怀疑是不是为了掩盖更难闻的味道？浴帘和床单上沾满了污渍，甚至不知道它们是否干净。枕头是黄色的。壁柜上的过滤器堵塞了，很长时间没有清洗了。电梯很脏，地板很粘。
更糟糕的是，以后再也不住这里了，千万别预订。
这是我很久以来最糟糕的酒店体验之一。浴缸里的水龙头不停地滴水，根本停不下来。电话线丢了。我甚至无法打电话给前台。底层的门和楼梯都坏了，我试图打开门，把手却在我手里掉了下来。早餐糟透了，没有新鲜水果，油桃硬得像石头，苹果也坏了。早上前台的人不在，大约15分钟后终于找到了人，我表达了对酒店状况的担忧，但他似乎不太愿意听我说话。
我的安全锁被前一位客人损坏了……
浴室水槽里的东西被前一位客人弄丢了……
我入住前微波炉不见了，所以我不得不使用早餐服务区……
窗户稍微打开了一点，我关不上……所以我不得不打开暖气……因为那天晚上下雨了（9/9/24）
对于我们来说，这是最后一刻才决定换一家条件很差的酒店。我们只想满足基本需求。我们对 Quality Inn 的质量和舒适度非常满意。
前台非常友好且乐于助人。早餐很适合孩子们。非常安静，您可以真正放松一下
酒店陈旧且不干净。淋浴间和浴室里到处都是黑蝇。淋浴间的水龙头坏了。被子被撕破了，床上有污渍。镜子碎了，家具上沾满了污渍。
床太恶心了，到处都是污渍和洞。墙上好像沾着血迹，浴室的天花板看起来快要塌了（希望没有铅！！）
我住的房间里床上有很多跳蚤，他们给我换了房间，枕头上也有跳蚤，前台的人让我跟经理谈谈