Room was crusty. Mold on the walls and something that looked like barf on the chair. Heater was so loud we couldn’t sleep well. Breakfast so gross and so limited.
展开
酒店回复: Thank you for your feedback. We’re very sorry about the room condition, noise, and breakfast issues you encountered. This is not our standard, and we’re addressing these concerns immediately.
5.0分
其他
展开
Stayed at this location for one evening. The deluxe room was spacious and clean. Check in was smooth and quick and the staff were friendly. I would definitely stay here again.
展开
酒店回复: Thank you for staying with us and for sharing your kind feedback! We’re delighted to hear you enjoyed the spacious, clean room and had a smooth check-in experience. Our staff will be thrilled to know they made a positive impression. We look forward to welcoming you back on your next visit!
3.0分
家庭亲子
展开
Staff is GREAT! Rooms are mediocre. Walls need cleaned in our room, especially in the bathroom and by the sink in the main room. Should try to change the breakfast up a little as if we stay multiple days in a row, which we do several times a year, the same old thing every day and every time we come gets a little old for sure.
展开
酒店回复: Thank you for your feedback and for being a loyal guest. We’re glad our staff made a great impression, and we apologize for the room cleanliness and lack of breakfast variety. We’ll address the cleaning concerns and explore more breakfast options to improve your future stays.
5.0分
其他
展开
The price was right, the hotel was nice and the staff was very friendly. We had a nice clean room, we needed a place to sleep for the night woke up had breakfast and left, exactly what we wanted, thank you
展开
酒店回复: Thank you for your kind review! We’re happy to hear you enjoyed your stay and found everything just as you needed. We appreciate your feedback and hope to welcome you back again soon.
3.0分
其他
展开
Bad things in the room.
Faucet was difficult to turn on. The light over the sink went on and off like there was a short or something wrong with it. Screws were sticking up on the threshold between the room and the bathroom. The mattresses were very hard and felt like springs were poking up.
展开
酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the maintenance and comfort issues you experienced with your room. The problems you mentioned with the faucet, lighting, and threshold will be addressed promptly by our maintenance team, and we’ll review the mattresses to ensure a better night’s rest for future guests. We appreciate you bringing these concerns to our attention.
4.0分
家庭亲子
The laundry was very worn and there was garbage in boxes and bags under the stairwell.
Bed was comfortable. The entry to the rooms was outside.
酒店回复: Thank you so much for the feedback.
3.0分
情侣出游
Beds were dirty, deadbolt lock broken, shower did not drain, generally property run down.
酒店回复: Thank you so much for the feedback.
3.0分
其他
展开
Bed was noisy and uncomfortable. I think that the idea of removing the desk clerk, turning into a kiosk technology is impersonal and lacks the human spirit. Not what customer service looks like.
展开
酒店回复: Thank you for your feedback. We’re sorry to hear about the bed and your experience with our self-check-in system. We appreciate your comments and will review ways to improve both comfort and the personal touch in our guest service.
路过时
我们的房间又漂亮又宽敞
床很舒服
洗手池和浴室是分开的，这点很好
一切都很好，酒店只是需要总体维护。
Room was crusty. Mold on the walls and something that looked like barf on the chair. Heater was so loud we couldn’t sleep well. Breakfast so gross and so limited.
Stayed at this location for one evening. The deluxe room was spacious and clean. Check in was smooth and quick and the staff were friendly. I would definitely stay here again.
Staff is GREAT! Rooms are mediocre. Walls need cleaned in our room, especially in the bathroom and by the sink in the main room. Should try to change the breakfast up a little as if we stay multiple days in a row, which we do several times a year, the same old thing every day and every time we come gets a little old for sure.
The price was right, the hotel was nice and the staff was very friendly. We had a nice clean room, we needed a place to sleep for the night woke up had breakfast and left, exactly what we wanted, thank you
Bad things in the room.
Faucet was difficult to turn on. The light over the sink went on and off like there was a short or something wrong with it. Screws were sticking up on the threshold between the room and the bathroom. The mattresses were very hard and felt like springs were poking up.
The laundry was very worn and there was garbage in boxes and bags under the stairwell.
Bed was comfortable. The entry to the rooms was outside.
Beds were dirty, deadbolt lock broken, shower did not drain, generally property run down.
Bed was noisy and uncomfortable. I think that the idea of removing the desk clerk, turning into a kiosk technology is impersonal and lacks the human spirit. Not what customer service looks like.