酒店回复: Dear Angely, Thank you for your kind words and recommendation! We're thrilled to hear that you felt safe and secure during your stay. Our team works hard to ensure every guest feels comfortable and protected. Your feedback means a lot to us, and we’re so glad we could provide a positive experience. Extended Stay America looks forward to welcoming you back again soon!Sincerely,Hotel Management
5.0分
家庭亲子
原文
翻译提供方：Google
好吧，一切
5.0分
其他
原文
翻译提供方：Google
优质服务
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酒店回复: Dear Francisco, Thank you for choosing Extended Stay America and for your excellent review. We take pride in making guests feel welcome and supported throughout their visit, and your kind words are truly appreciated. We hope to have the opportunity to welcome you back.Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方：Google
好的
3.0分
其他
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Washers. I put my clothes in the washer and when they was done there was dark stuff all over my clothes with pet hair on my clothes when I showed the front desk she said there was nothing she could do I had to pay to wash that load again. I’ve also noticed ppl putt there pet bedding in the machines.
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酒店回复: Dear Guest, Thank you for bringing this to our attention. We understand how upsetting that must have been, and we regret that your experience with the laundry facilities was not satisfactory. Your feedback will be shared with our team so that proper cleaning and monitoring of the machines are reinforced to avoid such issues. We appreciate your patience and your understanding, and we hope you will give us another chance to provide a better experience on your next visit.Sincerely,Hotel Management
5.0分
其他
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The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.
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酒店回复: Dear Guest, We’re happy to know your time here at Extended Stay America offered comfortable accommodations and that our parking option added convenience to your travel plans. We’re sorry, though, that the breakfast variety didn’t meet your expectations. Your input is valuable, and we’ll use it as we continue refining our services to better suit our guests’ needs.We look forward to welcoming you again.Sincerely,Hotel Management
3.0分
其他
Rooms need more thorough cleaning and maybe updated, old feels nasty, modified and updated feels clean!
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酒店回复: Dear Guest, We sincerely apologize that your stay did not fully meet your expectations. We appreciate your comments regarding the need for more thorough cleaning and updates to the rooms. Your feedback has been shared with our housekeeping and management teams to ensure improvements are made, and we are committed to enhancing both cleanliness and room conditions for future guests. Guest comfort and satisfaction are our top priorities, and we value your observations as they help guide our efforts. We hope to have the opportunity to welcome you back for a cleaner and more updated experience.Sincerely,Hotel Management
4.0分
情侣出游
The wallpaper coming off the wall was really the only thing i didn't like. The room was clean, staff was friendly. Very slow check in
5.0分
其他
The man who checked us in was extremely friendly. Our whole visit was just wonderful
5.0分
情侣出游
Rooms are good size. Kitchen area has everything you need to prepare a meal. Daily grab and go (muffins, cereal bars, coffee) breakfast is a nice bonus.
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酒店回复: Dear Jessica, Thank you for your kind words! We're delighted to hear that our hotel met your needs and that your stay was easy and convenient. Providing a seamless experience is what we strive for, and it’s wonderful to know we delivered. We hope to welcome you back again soon to Extended Stay America!Sincerely,Hotel Management
我很喜欢这家酒店的安全性。100% 推荐。
好吧，一切
优质服务
好的
Washers. I put my clothes in the washer and when they was done there was dark stuff all over my clothes with pet hair on my clothes when I showed the front desk she said there was nothing she could do I had to pay to wash that load again. I’ve also noticed ppl putt there pet bedding in the machines.
The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.
Rooms need more thorough cleaning and maybe updated, old feels nasty, modified and updated feels clean!
The wallpaper coming off the wall was really the only thing i didn't like. The room was clean, staff was friendly. Very slow check in
The man who checked us in was extremely friendly. Our whole visit was just wonderful
Rooms are good size. Kitchen area has everything you need to prepare a meal. Daily grab and go (muffins, cereal bars, coffee) breakfast is a nice bonus.