The room we had was full of broken furniture. The room also had two outlets that wouldn't work. The breakfast was sadly lacking. The bed was old and uncomfortable. The linen on the bed and the towels in the bathroom were thread bare and old. The hotel could use a fresh updated look. The staff seem to be okay didn't have any problems there. However if we stay in Pendleton again we will spend a little more money at a different hotel.
4.0分
其他
Water damage in the bathroom at the ceiling level, I arrived in the floor was quite dirty and needed to be swept, which the nice maintenance guy took care of,
1.0分
其他
No hot water, key card back door didn’t lock, poor in comfortable beds, baking soda dumped all over the carpets for cleaning.
2.0分
其他
Old and run down property. In the midst of some corner cutting painting. Lipstick on a pig.
3.0分
其他
The room was smelly, probably from old, ugly carpeting. Limited breakfast and terrible coffee. The room had a desk but no chair. Bedspreads were wrinkled.
1.0分
其他
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the front desk manager was rude from the moment we walked in! definitely learns to learn some customer service skills! We left and never stayed! I wouldn’t spend a penny or a night supporting her in business
1.0分
情侣出游
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For the price of $400+, you would expect a lot better place with a lot better service and cleaner! Bathroom had mold in the shower! No housekeeping, had to get clean towels!
The desk attendant had no knowledge or information available on the largest week long attraction in town (rodeo)! Could go on more, but this sums up some problems!
3.0分
情侣出游
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Overall, our stay was good. Staff were friendly and helpful. The room we were in needed some updating as far as the broken down spring beds and window coverings that still let light through when closed. The room had an odd odor, but once we turned the ac on it wasn’t as noticeable. We didn’t partake in the continental breakfast, but it smelled delightful downstairs! I would stay here again, but hopefully prepare ahead of time so we aren’t paying the inflated prices that come along with a mediocre hotel room during the Pendleton Round-Up.
4.0分
其他
The outside of the building was being painted, and all the windows were covered.
前台服务很热情，房间条件一般。
The room we had was full of broken furniture. The room also had two outlets that wouldn't work. The breakfast was sadly lacking. The bed was old and uncomfortable. The linen on the bed and the towels in the bathroom were thread bare and old. The hotel could use a fresh updated look. The staff seem to be okay didn't have any problems there. However if we stay in Pendleton again we will spend a little more money at a different hotel.
Water damage in the bathroom at the ceiling level, I arrived in the floor was quite dirty and needed to be swept, which the nice maintenance guy took care of,
No hot water, key card back door didn’t lock, poor in comfortable beds, baking soda dumped all over the carpets for cleaning.
Old and run down property. In the midst of some corner cutting painting. Lipstick on a pig.
The room was smelly, probably from old, ugly carpeting. Limited breakfast and terrible coffee. The room had a desk but no chair. Bedspreads were wrinkled.
the front desk manager was rude from the moment we walked in! definitely learns to learn some customer service skills! We left and never stayed! I wouldn’t spend a penny or a night supporting her in business
For the price of $400+, you would expect a lot better place with a lot better service and cleaner! Bathroom had mold in the shower! No housekeeping, had to get clean towels!
The desk attendant had no knowledge or information available on the largest week long attraction in town (rodeo)! Could go on more, but this sums up some problems!
Overall, our stay was good. Staff were friendly and helpful. The room we were in needed some updating as far as the broken down spring beds and window coverings that still let light through when closed. The room had an odd odor, but once we turned the ac on it wasn’t as noticeable. We didn’t partake in the continental breakfast, but it smelled delightful downstairs! I would stay here again, but hopefully prepare ahead of time so we aren’t paying the inflated prices that come along with a mediocre hotel room during the Pendleton Round-Up.
The outside of the building was being painted, and all the windows were covered.