酒店回复: Thank you for your kind words! We’re so glad to hear you had a pleasant stay and that Ana made a great impression. Your feedback about our cleanliness and hospitality means a lot to us — we truly appreciate it and hope to welcome you back soon.¡Gracias por sus amables palabras! Nos alegra saber que tuvo una estancia agradable y que Ana dejó una excelente impresión. Agradecemos mucho sus comentarios sobre la limpieza y la hospitalidad, y esperamos darle la bienvenida nuevamente pronto.
1.0分
其他
The first night my room didn't have heat so they put me in a single bed unit. The next I received a phonecall from front desk knock at my door around
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, including the lack of heat in your room and the disruption you described. This is not the level of comfort or service we aim to provide, and we regret that your stay fell short of expectations. We will be reviewing this situation with our team to ensure it is addressed and prevented moving forward. We hope you will consider giving us another opportunity under better circumstances in the near future.
1.0分
其他
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This is a budget motel. Rooms are small with ikea-style furnishings. No carpet or drapes. We stayed here 3 times in the last month. Had to ask front desk for a hair dryer each time. Breakfast is limited to cereal. This time our SHOWER HAD NO HOT WATER even though the sink did. The manager seemed unfazed, said they were slowly checking rooms for water with the change of season. We will not come back to this hotel.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, especially with the lack of hot water in the shower and the inconvenience of repeatedly requesting basic amenities. This is not the level of comfort or consistency we aim to provide, and we understand your disappointment after staying with us several times over the past month.Your comments regarding the room furnishings, breakfast selection, and seasonal hot water checks have been shared with our management and maintenance teams so these concerns can be addressed more proactively. We are also reviewing our procedures to ensure items like hair dryers are consistently placed in all guestrooms. We truly appreciate you bringing these matters to our attention. While we regret that we fell short of your expectations, we hope you will consider giving us another opportunity in the future to provide a much-improved experience.
4.0分
商务出差
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The bathroom door in room 114 needs be fixed. Was temporarily locked in the bathroom because of the latch. The handle is screwed up.
Otherwise is was a good stay.
Serving breakfast longer would be nice.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the bathroom door in room 114 — that should not happen, and our maintenance team has been notified to repair the latch and handle immediately. We’re glad to hear the rest of your stay was enjoyable, and we appreciate your suggestion regarding extending breakfast hours. Thank you again for bringing this to our attention, and we hope to welcome you back for an even better experience
2.0分
其他
Need an update on a lot of things. My window shade was broken so that the light streamed in.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that the condition of your room did not meet expectations, especially regarding the window shade. A broken shade allowing excess light is certainly an inconvenience, and we apologize for the disruption it caused during your stay.Please know that our maintenance team has been notified so this issue can be addressed promptly. We are continuously working on property updates, and your comments help us prioritize improvements.We appreciate your honesty and hope to have the opportunity to provide you with a much better experience on your next visit.
1.0分
其他
Between sheets and washcloths everything was stained , i asked for housekeeping and the man at the desk told me no
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酒店回复: We sincerely apologize for your disappointing experience. The condition of your linens and the response you received from our staff are not reflective of our standards. Please know that your concerns have been brought to the attention of our management and housekeeping teams to ensure this issue is addressed immediately. We truly appreciate your feedback and hope to have the opportunity to provide you with a much-improved stay in the future.
交通位置好， 环境卫生好，员工服务好， 三好酒店， 要是早餐和Wi-Fi能更升一级， 那就完美了
酒店位置对我们的行程来说非常理想。酒店似乎正在翻新，因为房间看起来是新装修的，但仍能看到一些施工痕迹。家具是新的，没有地毯而是铺设了木地板，这点很不错。床垫可以更舒服些，不过住一晚还行。热水出得很慢，但水温能达到不错的程度。早餐很简单，但足以让人上路。前台非常友好地解答了我的疑问。唯一让我不满意的是，虽然标明接受现金支付，但酒店却告知我们不收现金。
房间空间小，卫生间不错。
环境非常糟糕，卫生很差，进门一大股烟味，卫生间随处可见是黄渍，不建议选择
房东人很好，特别是Ana。所有东西都很干净。
The first night my room didn't have heat so they put me in a single bed unit. The next I received a phonecall from front desk knock at my door around
This is a budget motel. Rooms are small with ikea-style furnishings. No carpet or drapes. We stayed here 3 times in the last month. Had to ask front desk for a hair dryer each time. Breakfast is limited to cereal. This time our SHOWER HAD NO HOT WATER even though the sink did. The manager seemed unfazed, said they were slowly checking rooms for water with the change of season. We will not come back to this hotel.
The bathroom door in room 114 needs be fixed. Was temporarily locked in the bathroom because of the latch. The handle is screwed up.
Otherwise is was a good stay.
Serving breakfast longer would be nice.
Need an update on a lot of things. My window shade was broken so that the light streamed in.
Between sheets and washcloths everything was stained , i asked for housekeeping and the man at the desk told me no