Lots of space to spread out in my room. This is a converted RRI that's clean and convenient to several great restaurants and scenic places. Breakfast included (limited), but I have to mention Cynthia and Brooklyn, 2 employees that were fun and helpful in our conversations. Never knew this area of Pennsylvania was so beautiful and hospitable!
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酒店回复: Dear Mark, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Clearfield. It’s heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful, the convenience of the location met your expectation and you loved the cleanliness of the room, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely, Nishaye Red Roof Management RediResponse Specialist
3.0分
家庭亲子
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I really dislike hotels that claim to be "pet friendly" but are pet owner abusive by charging $30 or more per night per pet plus an additional room cleaning charge as well. The Red Roof Inns are at least pet owner friendly. The rooms are clean and open. The hardwood vinyl floors are understandable for those with pets. Nice vanity area around the sink. Refrigerator worked well as did the A/C/Heating unit.
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酒店回复: Dear Valued Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Clearfield. I was pleased to hear that the pet friendly accommodation, the clean room and other positive highlights mentioned, resulting in a 3/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Toujana Red Roof Management RediResponse Specialist
5.0分
独自旅行
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Excellent stay. From the woman that checked me in to the cleanliness of the room. The beds were a little stiff but good for a one nights stay. Close to the interstate and a restaurant next door. I’m coming back this way again in the fall and will stay again.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEARFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the excellent stay you had and the cleanliness of the room. However, you mentioned that the bed was a little stiff. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is very important to us, so thank you for sharing. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist
4.0分
其他
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This is a no frills hotel. The bed was comfortable, the sheets were clean, the hotel was quiet. Just what we needed for a quick nights sleep, traveling through. breakfast was coffee and dry cereal, juice and packaged oatmeal.
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酒店回复: Dear Valued Guest, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN CLEARFIELD regarding the comfy bed, clean sheets and breakfast provided. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Oshane Red Roof Management RediResponse Specialist
1.0分
其他
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Horrible. TV quit working. Asked staff not to come to room to fix as my wife was sleeping. They told me how to reset the TV, did not work. Asked for discount because of no TV. At checkout the next morning staff was Extremely rude, no discount no nothing but slanderous comments and get out.
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酒店回复: Hello Geoff! Thank you for sharing your feedback. I am disappointed to see your stay was less-than-ideal due to the TV which stopped working. Our notes indicate that staff offered to have maintenance personnel remedy the issue, or your switch room but those offers were declined. I've escalated your comments regarding the unpleasant encounter at check in an effort to address your concerns directly. We appreciate your business and wish you safe travels ahead.
4.0分
情侣出游
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Room was clean and spacious. Convenient to Interstate 80. Pub & Grub restaurant and bar was onsite and food was good. Highly recommend, we would stay here again. The faucets when turned on also turned on a small night light. Never saw anything like it before. Very cool idea.
5.0分
家庭亲子
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Excellent customer service. The staff go above and beyond to help meet any of my needs or answer any questions. Clean environment, pet friendly, family friendly with a huge yard to let kids play around in or walk your animals and the best hotel coffee in town!
有点垃圾了
Lots of space to spread out in my room. This is a converted RRI that's clean and convenient to several great restaurants and scenic places. Breakfast included (limited), but I have to mention Cynthia and Brooklyn, 2 employees that were fun and helpful in our conversations. Never knew this area of Pennsylvania was so beautiful and hospitable!
I really dislike hotels that claim to be "pet friendly" but are pet owner abusive by charging $30 or more per night per pet plus an additional room cleaning charge as well. The Red Roof Inns are at least pet owner friendly. The rooms are clean and open. The hardwood vinyl floors are understandable for those with pets. Nice vanity area around the sink. Refrigerator worked well as did the A/C/Heating unit.
Excellent stay. From the woman that checked me in to the cleanliness of the room. The beds were a little stiff but good for a one nights stay. Close to the interstate and a restaurant next door. I’m coming back this way again in the fall and will stay again.
This is a no frills hotel. The bed was comfortable, the sheets were clean, the hotel was quiet. Just what we needed for a quick nights sleep, traveling through. breakfast was coffee and dry cereal, juice and packaged oatmeal.
Horrible. TV quit working. Asked staff not to come to room to fix as my wife was sleeping. They told me how to reset the TV, did not work. Asked for discount because of no TV. At checkout the next morning staff was Extremely rude, no discount no nothing but slanderous comments and get out.
Room was clean and spacious. Convenient to Interstate 80. Pub & Grub restaurant and bar was onsite and food was good. Highly recommend, we would stay here again. The faucets when turned on also turned on a small night light. Never saw anything like it before. Very cool idea.
Excellent customer service. The staff go above and beyond to help meet any of my needs or answer any questions. Clean environment, pet friendly, family friendly with a huge yard to let kids play around in or walk your animals and the best hotel coffee in town!