Time the night clerk was very help and accommodating for our special needs. He was five star!
5.0分
其他
The overall experience was wonderful.The staff was very nice.The breakfast was good.The room was excellent
3.0分
其他
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Staff were friendly, but the hotel was very dirty/rundown, looked like it was in a transitional phase but nothing was actively happening? The room/floors especially needed cleaning, but even common areas were dirty. And lobby NOT as pictured?
5.0分
情侣出游
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Breakfast had many choices :) My girlfriend and I stayed in one of the hot tub units. We had such a great time and the staff was very friendly and accomodating. I would definitely stay here again and would like to try one of the suites next time!
4.0分
商务出差
Not a bad place. Nothing special. The floor in my room had numerous spots that hadn't been cleaned.
3.0分
情侣出游
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We booked this hotel for its central location and good rating on ******* (higher when we booked). It offered breakfast and a pool, which seemed ideal. The gentleman who checked us in and out was kind and professional.
Unfortunately, our stay was disappointing. Cleanliness: The room didn’t appear to be properly cleaned—dust throughout, a dirty comforter, and random hairs. The pool had bugs and a film on the surface. Noise: There’s a gap under the room doors, so we heard everything in the hall plus cars racing on US34 all night. Service: We received a text asking about our stay, but my reply only got an auto-response. We were told housekeeping wouldn’t come until day 3, yet they came after night one and still didn’t change the dirty bedding. Outside of check-in/out, staff were rarely seen (only heard chatting in the back). Breakfast: On the first morning, well before the end time, the area was completely wiped out with no food and almost coffee left. The other mornings were better. Facilities: The elevator worked the first day but not after. Signs had handwritten Radisson stickers, and wall décor was crooked or missing, making the hotel feel unfinished.
Overall, while the location was convenient and staff we dealt with polite, the lack of cleanliness, noise, inconsistent service, and run-down feel made our stay disappointing. We wouldn’t stay again.
3.0分
其他
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Not the best hotel stay. Over all the property looked pretty run down. Witnessed a homeless man enter the hotel un challenged and hung out in the common bathroom. Wall in shower looked tough with water damage.
房间脏得要命。浴室里到处都是头发，床看起来像是有人睡过一样。我和工作人员看了三个不同的房间才找到一个稍微干净点的。
一切都很棒，谢谢。非常干净，早餐也很棒。我一定会再来的。
很干净
Ok
Time the night clerk was very help and accommodating for our special needs. He was five star!
The overall experience was wonderful.The staff was very nice.The breakfast was good.The room was excellent
Staff were friendly, but the hotel was very dirty/rundown, looked like it was in a transitional phase but nothing was actively happening? The room/floors especially needed cleaning, but even common areas were dirty. And lobby NOT as pictured?
Breakfast had many choices :) My girlfriend and I stayed in one of the hot tub units. We had such a great time and the staff was very friendly and accomodating. I would definitely stay here again and would like to try one of the suites next time!
Not a bad place. Nothing special. The floor in my room had numerous spots that hadn't been cleaned.
We booked this hotel for its central location and good rating on ******* (higher when we booked). It offered breakfast and a pool, which seemed ideal. The gentleman who checked us in and out was kind and professional.
Unfortunately, our stay was disappointing. Cleanliness: The room didn’t appear to be properly cleaned—dust throughout, a dirty comforter, and random hairs. The pool had bugs and a film on the surface. Noise: There’s a gap under the room doors, so we heard everything in the hall plus cars racing on US34 all night. Service: We received a text asking about our stay, but my reply only got an auto-response. We were told housekeeping wouldn’t come until day 3, yet they came after night one and still didn’t change the dirty bedding. Outside of check-in/out, staff were rarely seen (only heard chatting in the back). Breakfast: On the first morning, well before the end time, the area was completely wiped out with no food and almost coffee left. The other mornings were better. Facilities: The elevator worked the first day but not after. Signs had handwritten Radisson stickers, and wall décor was crooked or missing, making the hotel feel unfinished.
Overall, while the location was convenient and staff we dealt with polite, the lack of cleanliness, noise, inconsistent service, and run-down feel made our stay disappointing. We wouldn’t stay again.
Not the best hotel stay. Over all the property looked pretty run down. Witnessed a homeless man enter the hotel un challenged and hung out in the common bathroom. Wall in shower looked tough with water damage.